The rooms need significant real cleaning
Posted Feb 17, 2017
The carpet and bathroom floors were not even up to the typical Orlando (not-so great) level of cleanliness. The carpets are far past due for professional scrubbing. The bathroom floors had not even been mopped and had all kinds of small debris on them. They too could use some professional scrubbing. Despite the lack of cleanliness, the room had an overpowering smell of some soap / disinfectant - probably designed to mask some other smell.
I have stayed at this hotel before, but will think twice about ever staying there again due to these issues.
Comment from Hotel Management
Feb 20, 2017 by M. Spellman, Hotel Management
We appreciate your feedback and regret we did not exceed your expectations. Your comments have been addressed with the appropriate personnel so we may avoid this situation in the future. I hope you will return and enjoy our renovations scheduled for later this year.