Outdoor pool, sun loungers
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Reviews of La Quinta Inn & Suites by Wyndham Orlando Universal area

2.5 out of 5
La Quinta Inn & Suites by Wyndham Orlando Universal area
5621 Major Blvd, Orlando, FL

Reviews

8.0

Very Good

Rating 10 - Excellent. 778 out of 1838 reviews" "
Rating 8 - Good. 553 out of 1838 reviews" "
Rating 6 - Okay. 274 out of 1838 reviews" "
Rating 4 - Poor. 127 out of 1838 reviews" "
Rating 2 - Terrible. 106 out of 1838 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nadia J.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención al cliente, muy amables. Volvería sin dudarlo.
Stayed 3 nights in Apr 2024
Response from Hotel Management on Apr 18, 2024
Gracias por su avaliacion! Nos complace saber que usted tuvo tan grata estancia en Orlando - Universal Studios La Quinta. Nuestro equipo está deseoso de proporcionarle nuestro servicio nuevamente en el futuro. Nuestro compromiso es servir a nuestros huéspedes de la mejor manera posible, y esperamos siempre exceder sus expectativas. Nos vemos pronto. Sinceramente, Hotel Management

10/10 Excellent

Leida

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bueno el lugar, el desayuno no es muy variado pero lo que hubo estuvo muy bien
Stayed 4 nights in Apr 2024
Response from Hotel Management on Apr 17, 2024
Gracias por su evaluación! Me complace saber que usted tuvo tan grata estancia en Orlando - Universal Studios La Quinta. Nuestro equipo está deseoso de proporcionarle un servicio excepcional nuevamente en el futuro. Nuestro compromiso es servir a nuestros huéspedes de la mejor manera posible, y esperamos siempre exceder sus expectativas. Nos vemos pronto.

4/10 Poor

Beatriz

Traveled with partner, Traveled with pets
Disliked: Amenities, property conditions & facilities
Honestly it was ehh the room we had you can tell wasn’t cleaned properly and the towels had some stains on them. The bathroom looked like all they did was change the trash and add the typical bar soap and lotion no tissues, only had like a 1/4 roll of toilet paper for us so had to get more later which took a while. Walking through the hallways was not my favorite it was just not air conditioned right (really humid). Breakfast was not it other than the waffles and coffee. We did take a shuttle to universal which was convenient in the morning but comes back super early. Overall i give it 3/5 stars, pictures looked better online vs in person
Stayed 3 nights in Apr 2024
Response from Hotel Management on Apr 17, 2024
We have received your review of your recent stay in our property. We deeply apologize about not meeting your expectations.About the breakfast, I'm sorry if you did not see the our Complementary breakfast in full. We aways have sausage, eggs, omelet, oatmeal, cereals, yogurt, bagels, pancake and bread. Close to the coffee has juice and tea as well. I hope you have a future change to enjoy our breakfast one more time. Thanks again for your time, and we look forward to seeing you again soon.

2/10 Terrible

Deepak

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the tap inside the bathroom barely working.. Mold smell in the rooms. and staff at front desk was horrible. overall i am not going to stay there again.
Stayed 3 nights in Apr 2024
Response from Hotel Management on Apr 17, 2024
We have received your review of your recent stay in our property. We deeply apologize about not meeting your expectations as this is not the service we are committed to deliver.I appreciate your feedback, it will certainly help us improve our operation and we will thoroughly investigate your concerns. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve.

8/10 Good

Larissa, Williamsburg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again
Stayed 3 nights in Apr 2024
Response from Hotel Management on Apr 12, 2024
Thanks for your feedback! We are pleased to hear that you had such an enjoyable stay at Orlando - Universal Studios La Quinta. Our team looks forward to providing you with our service in the future again. It is our commitment to serve our guests to our best ability and hope to always exceed your expectations. Thanks again for your time, and we look forward to seeing you again soon. Sincerely, Hotel Management

8/10 Good

diana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hall carpet on 2nd floor a little dingy, but not that bad / breakfast was not great but it was free so no complaint a little fruit would have been nice but there was enough to eat
Stayed 3 nights in Apr 2024
Response from Hotel Management on Apr 12, 2024
Thanks for taking the time to write about your experiences at our Orlando - Universal Studios La Quinta. We will use your feedback to continue to provide the best possible stay. Rest assured your comments will be shared with our team, and we can improve through comments like yours. We hope that on your travels you will once again consider La Quinta Inn as your choice for lodging accommodation. Sincerely, Hotel Management

6/10 Okay

Tracy

Traveled with family and small children
Liked: Staff & service
Easy on/off freeway access. But was dissapointed they close the pool at dusk. We were hoping to relax in the pool after playing all day. Things were clean but you can definitely see the wear, tear & age. The elevator was super slow a few times we just took the stairs cause it was faster.
Stayed 4 nights in Apr 2024
Response from Hotel Management on Apr 11, 2024
Thanks for taking the time to write about your experiences at our Orlando - Universal Studios La Quinta. We will use your feedback to continue to provide the best possible stay. Rest assured your comments will be shared with our team, and we can improve through comments like yours. We hope that on your travels you will once again consider La Quinta Inn as your choice for lodging accommodation. Sincerely, Hotel Management

10/10 Excellent

Larry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if you are visiting Universal Studios. Would definitely stay again.
Stayed 5 nights in Apr 2024
Response from Hotel Management on Apr 10, 2024
Thanks for your feedback! We are pleased to hear that you had such an enjoyable stay at Orlando - Universal Studios La Quinta. Our team looks forward to providing you with our service in the future again. It is our commitment to serve our guests to our best ability and hope to always exceed your expectations. Thanks again for your time, and we look forward to seeing you again soon. Sincerely, Hotel Management

10/10 Excellent

Natoya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
peaceful
Stayed 4 nights in Mar 2024
Response from Hotel Management on Apr 9, 2024
Thanks for your feedback! We are pleased to hear that you had such an enjoyable stay at Orlando - Universal Studios La Quinta. Our team looks forward to providing you with our service in the future again. It is our commitment to serve our guests to our best ability and hope to always exceed your expectations. Thanks again for your time, and we look forward to seeing you again soon.

10/10 Excellent

Femma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 3 nights in Apr 2024
Response from Hotel Management on Apr 9, 2024
Thank you for your feedback! We are glad to know that you had a pleasant stay at Orlando - Universal Studios La Quinta. Our team looks forward to providing you with our service again in the future. Our commitment is to serve our guests in the best way possible, and we always hope to exceed their expectations. See you soon.

6/10 Okay

Stacey

Stayed 14 nights in Mar 2024
Response from Hotel Management on Apr 10, 2024
We appreciate you taking the time to tell us about your experience at Orlando - Universal Studios La Quinta. We look forward to showing you that we are working to ensure that each visit meets your expectations. Thank you once again for your time, and we hope to see you again soon. Sincerely, Hotel Management

8/10 Good

Rena

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean and maintained. Staff was friendly.
Stayed 2 nights in Apr 2024
Response from Hotel Management on Apr 8, 2024
Thanks for your feedback! We are pleased to hear that you had such an enjoyable stay at Orlando - Universal Studios La Quinta. Our team looks forward to providing you with our service in the future again. It is our commitment to serve our guests to our best ability and hope to always exceed your expectations. Thanks again for your time, and we look forward to seeing you again soon. Sincerely, Hotel Management

6/10 Okay

Raquel

Stayed 3 nights in Mar 2024
Response from Hotel Management on Apr 9, 2024
We appreciate you taking the time to tell us about your experience at Orlando - Universal Studios La Quinta. We look forward to showing you that we are working to ensure that each visit meets your expectations.

8/10 Good

B

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the property was only about 12 minutes away from both Disney land and universal studios. The breakfast was decent, but there are only quite a few limited options for vegetarians like me. But overall, the room, the service and the dining was pretty good concluding to a 4/5.
Stayed 3 nights in Apr 2024
Response from Hotel Management on Apr 8, 2024
Thanks for your feedback! We are pleased to hear that you had such an enjoyable stay at Orlando - Universal Studios La Quinta. Our team looks forward to providing you with our service in the future again. It is our commitment to serve our guests to our best ability and hope to always exceed your expectations. Thanks again for your time, and we look forward to seeing you again soon. Sincerely, Hotel Management

10/10 Excellent

Kayla

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros- beds were comfortable, staff were super friendly, bathrooms were stocked as well. Cons- needs more options for breakfast (especially traveling with kids) Other than that. I will definitely stay here again. ;)
Stayed 3 nights in Apr 2024
Response from Hotel Management on Apr 8, 2024
Thank you for your feedback! We are glad to know that you had a pleasant stay at Orlando - Universal Studios La Quinta. We will use your feedback to continue to provide the best possible stay. Rest assured your comments will be shared with our team, and we can improve through comments like yours. Our team looks forward to providing you with our service again in the future. Our commitment is to serve our guests in the best way possible, and we always hope to exceed their expectations. See you soon. Sincerely, Hotel Management

6/10 Okay

Perry

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Property was nice but had a very wet smell to the room as soon as you open the door. Staff was very pleasant.
Stayed 1 night in Apr 2024
Response from Hotel Management on Apr 8, 2024
Thanks for taking the time to write about your experiences at our Orlando - Universal Studios La Quinta. We will use your feedback to continue to provide the best possible stay. Rest assured your comments will be shared with our team, and we can improve through comments like yours. We hope that on your travels you will once again consider La Quinta Inn as your choice for lodging accommodation. Sincerely, Hotel Management

8/10 Good

Andres, Guatemala

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from Hotel Management on Apr 8, 2024
We appreciate you taking the time to tell us about your experience at Orlando - Universal Studios La Quinta. We look forward to showing you that we are working to ensure that each visit meets your expectations. Thank you once again for your time, and we hope to see you again soon. Sincerely, Hotel Management

10/10 Excellent

Yushan

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very close to Universal Studios. Has shuttle either, though only one time a day.
Stayed 2 nights in Apr 2024
Response from Hotel Management on Apr 6, 2024
Thanks for your feedback! We are pleased to hear that you had such an enjoyable stay at Orlando - Universal Studios La Quinta. Our team looks forward to providing you with our service in the future again. It is our commitment to serve our guests to our best ability and hope to always exceed your expectations. Thanks again for your time, and we look forward to seeing you again soon.

10/10 Excellent

Shawna

Traveled with family
Liked: Cleanliness, staff & service, amenities
The property is walking distance to every thing
Stayed 4 nights in Mar 2024
Response from Hotel Management on Apr 3, 2024
Thanks for your feedback! We are pleased to hear that you had such an enjoyable stay at Orlando - Universal Studios La Quinta. Our team looks forward to providing you with our service in the future again. It is our commitment to serve our guests to our best ability and hope to always exceed your expectations. Thanks again for your time, and we look forward to seeing you again soon.

10/10 Excellent

Dianna

Liked: Cleanliness, staff & service, property conditions & facilities
Only thing missing is a safe in the room
Stayed 1 night in Apr 2024
Response from Hotel Management on Apr 4, 2024
We appreciate you taking the time to tell us about your experience at Orlando - Universal Studios La Quinta. I'm sorry we didn't have a safe available, we are working on that. We look forward to showing you that we are working to ensure that each visit meets your expectations. Thank you once again for your time, and we hope to see you again soon. Sincerely, Hotel Management

6/10 Okay

Julie Kathryn

Traveled with family
Liked: Staff & service, property conditions & facilities
The water in the shower was cool Monday morning
Stayed 4 nights in Mar 2024
Response from Hotel Management on Apr 1, 2024
Thanks for taking the time to write about your experiences at our Orlando - Universal Studios La Quinta. We will use your feedback to continue to provide the best possible stay. We hope that on your travels you will once again consider La Quinta Inn as your choice for lodging accommodation. Sincerely, Hotel Management

10/10 Excellent

Luisa

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet at night and a good area to stay in. only problem was the musky smell in the hallway where the elevator was in.
Stayed 3 nights in Mar 2024
Response from Hotel Management on Apr 1, 2024
We appreciate you taking the time to tell us about your experience at Orlando - Universal Studios La Quinta. It seems we have failed to meet your expectations. Our highest priority is your satisfaction, as well as your continued confidence in La Quinta Inn. We will use your feedback to continue to provide the best possible stay. Rest assured your comments will be shared with our team, and it is through comments such yours that we are able to improve. We look forward to showing you that we are working to ensure that each visit meets your expectations. Thank you once again for your time, and we hope to see you again soon. Sincerely, Hotel Management

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Management on Apr 2, 2024
Thanks for your feedback! We are pleased to hear that you had such an enjoyable stay at Orlando - Universal Studios La Quinta. Our team looks forward to providing you with our service in the future again. It is our commitment to serve our guests to our best ability and hope to always exceed your expectations. Thanks again for your time, and we look forward to seeing you again soon.

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Universal. Love the free buffet breakfast. Staff very kind and friendly.
Stayed 3 nights in Mar 2024
Response from Hotel Management on Apr 1, 2024
Thanks for your feedback! We are pleased to hear that you had such an enjoyable stay at Orlando - Universal Studios La Quinta. Our team looks forward to providing you with our service in the future again. It is our commitment to serve our guests to our best ability and hope to always exceed your expectations. Thanks again for your time, and we look forward to seeing you again soon. Sincerely, Hotel Management

8/10 Good

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady that clean my room she didn’t left toilet paper in my room on Thursday, and I let the front desk, she clean back my room yesterday but She took the card too scan and i dont find my card beeper and other keys since yesterday her name is Elizabeth, and I want you Guys too ask her if she didn’t find them or took them
Stayed 5 nights in Mar 2024
Response from Hotel Management on Apr 2, 2024
Thanks for taking the time to write about your experiences at our Orlando - Universal Studios La Quinta.

8/10 Good

Timothy

Traveled with family
Liked: Cleanliness, staff & service
Clean room, with great breakfast buffet options. Super convenient if going to Universal Studios.
Stayed 7 nights in Mar 2024
Response from Hotel Management on Mar 31, 2024
Thanks for your feedback! We are pleased to hear that you had such an enjoyable stay at Orlando - Universal Studios La Quinta. Our team looks forward to providing you with our service in the future again. It is our commitment to serve our guests to our best ability and hope to always exceed your expectations. Thanks again for your time, and we look forward to seeing you again soon. Sincerely, Hotel Management

4/10 Poor

Gregory

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service
Overall just not a very well kept up Property. And maintenance or updates and very half ass. Very sloppy
Stayed 3 nights in Mar 2024
Response from Hotel Management on Mar 30, 2024
Dear guest, Dear guest, We have received your review of your recent stay on our property. We deeply apologize for not meeting your expectations as this is not the service, we are committed to delivering. Thanks for your time, and we look forward to seeing you again soon. Sincerely, Hotel Management

6/10 Okay

Elizabeth

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Positives-The breakfast was great. It was a full breakfast with options of scrambled eggs, pancakes, and waffles. The staff was nice and helpful. Clean beds. Negatives- We checked in late at night and our restroom was clogged and We couldnt go to the restroom in our room. We had to go to the lobby one because tney could not send/nor could we pickup a plunger until 7:30am the next day! Because maintenance was not available at night amd staff had no access to the maintenance closet. They did ask me if I wanted to change to another room but we had just settled in and unpacked so.we decided not to take the offer. They promised that maintenance would brimg up the plunger at 730am in the morning. Next morning came and fhey didnt show up and we had to physically go and request it again so they could go. About an hour late they went. So this pushed our leaving time to go to Unicersal Studios later because no one could shower as we were all waiting for maintenance to go unclog the toilet. Finally they go and unclog it and my daughter goes in to take a shower and rhe water doesn't leave so I tell her to take out the plug from tub and she says it doesnt have it. So I go check and there was a big black ball of hairs in the drain. And it is all stuck. It so gross but i tried taking it out so my daughter could finish showering. And then we had to call maintenance again after that. Only to wait another hour for them.to come unclog the tub drain. Dirty TV remote cannabis odor in halls
Stayed 2 nights in Mar 2024
Response from Hotel Management on Mar 27, 2024
We appreciate your feedback; it will certainly help us improve our operation and we will thoroughly investigate your concerns. Rest assured your comments will be shared with our team, and it is through comments such as yours that we are able to improve. Thanks again for your time and hope we will see you back with us at La Quinta Inn once again.

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpful.
Stayed 1 night in Mar 2024
Response from Hotel Management on Mar 27, 2024
Thanks for your feedback! We are pleased to hear that you had such an enjoyable stay at Orlando - Universal Studios La Quinta. Our team looks forward to providing you with our service in the future again. It is our commitment to serve our guests to our best ability and hope to always exceed your expectations. Thanks again for your time, and we look forward to seeing you again soon.

6/10 Okay

Alonzanique

Traveled with group
Liked: Cleanliness, staff & service, amenities
I stayed at this hotel for four nights and I had a pleasant stay. The complimentary breakfast was a convenient addition to my stay. Staff were friendly and helpful.
Stayed 4 nights in Mar 2024
Response from Hotel Management on Mar 27, 2024
Thank you for your feedback! We are glad to know that you had a pleasant stay at Orlando - Universal Studios La Quinta. Our team looks forward to providing you with our service again in the future.

6/10 Okay

katherine

Traveled with family
Liked: Staff & service
It was fine. Very mediocre. Had to fill out a lot of paperwork and they charged $100 for incidentals that I still haven't had refunded almost a week after the trip. Breakfast ended at exactly 9am. We came in at 9:05 and it was already closed off. I am not putting La Quinta on my list again when Hampton Inn is just $10 more per night.
Stayed 1 night in Mar 2024
Response from Hotel Management on Mar 26, 2024
Thanks for taking the time to write about your experiences at our Orlando - Universal Studios La Quinta. The security deposit is refunded during check out after room inspection. Usually it takes from 2 to 7 business days for the bank to process the transaction. Regarding breakfast, on weekdays is from 6 to 9am, and on weekends from 7 to 10am.

10/10 Excellent

Clarissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was the best!
Stayed 4 nights in Mar 2024
Response from Hotel Management on Mar 31, 2024
We appreciate you taking the time to tell us about your experience at Orlando - Universal Studios La Quinta. It seems we have failed to meet your expectations. Our highest priority is your satisfaction, as well as your continued confidence in La Quinta Inn. We look forward to showing you that we are working to ensure that each visit meets your expectations. Thank you once again for your time, and we hope to see you again soon. Sincerely, Hotel Management

8/10 Good

REBECCA

Stayed 5 nights in Mar 2024
Response from Hotel Management on Apr 15, 2024
Thank you for your feedback! We are glad to know that you had a pleasant stay at Orlando - Universal Studios La Quinta. Our team looks forward to providing you with our service again in the future.

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 2 nights in Mar 2024
Response from Hotel Management on Mar 26, 2024
We appreciate you taking the time to tell us about your experience at Orlando - Universal Studios La Quinta. We look forward to showing you that we are working to ensure that each visit meets your expectations. Thank you once again for your time, and we hope to see you again soon. Sincerely, Hotel Management

8/10 Good

Mike

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Alright
Stayed 5 nights in Mar 2024
Response from Hotel Management on Mar 26, 2024
We appreciate you taking the time to tell us about your experience at Orlando - Universal Studios La Quinta. We look forward to showing you that we are working to ensure that each visit meets your expectations. Thank you once again for your time, and we hope to see you again soon. Sincerely, Hotel Management

10/10 Excellent

Lizeth, Doral

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the property, the staff is cordial.
Stayed 7 nights in Mar 2024
Response from Hotel Management on Mar 25, 2024
Thanks for your feedback! We are pleased to hear that you had such an enjoyable stay at Orlando - Universal Studios La Quinta. Our team looks forward to providing you with our service in the future again. It is our commitment to serve our guests to our best ability and hope to always exceed your expectations. Thanks again for your time, and we look forward to seeing you again soon. Sincerely, Hotel Management

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Hotel Management on Mar 26, 2024
We appreciate you taking the time to tell us about your experience at Orlando - Universal Studios La Quinta. We look forward to showing you that we are working to ensure that each visit meets your expectations. Thank you once again for your time, and we hope to see you again soon. Sincerely, Hotel Management

10/10 Excellent

Anna, red bluff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed stay staff very helpful
Stayed 3 nights in Mar 2024
Response from Hotel Management on Mar 25, 2024
Thanks for your feedback! We are pleased to hear that you had such an enjoyable stay at Orlando - Universal Studios La Quinta. Our team looks forward to providing you with our service in the future again. It is our commitment to serve our guests to our best ability and hope to always exceed your expectations. Thanks again for your time, and we look forward to seeing you again soon. Sincerely, Hotel Management

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to psrks and highways
Stayed 6 nights in Mar 2024
Response from Hotel Management on Mar 25, 2024
We appreciate you taking the time to tell us about your experience at La Quinta Orlando - Universal Studios. Your satisfaction and continued trust in La Quinta Inn is our top priorities.Thanks again for your time, and we look forward to seeing you again soon. Sincerely, Hotel Management

6/10 Okay

Kris, Jacksonville

Liked: Cleanliness, staff & service
Location was great. Remodeled so it was nice. Woke up to no hot water. Was fixed within an hour. Just frustrating.
Stayed 1 night in Mar 2024
Response from Hotel Management on Mar 22, 2024
Thanks for taking the time to write about your experiences at our Orlando - Universal Studios La Quinta. We will use your feedback to continue to provide the best possible stay. Rest assured your comments will be shared with our team, and it is through comments such yours that we are able to improve. We hope that on your travels you will once again consider La Quinta Inn as your choice for lodging accommodation. Sincerely, Hotel Management

2/10 Terrible

Peter, Kingston

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Worst hotel ever.
Stayed 1 night in Mar 2024
Response from Hotel Management on Mar 22, 2024
Dear guest, We have received your review of your recent stay on our property. We deeply apologize for not meeting your expectations as this is not the service, we are committed to delivering. Could you please provide more details about your staying? it will certainly help us improve our operation and we will thoroughly investigate your concerns.

6/10 Okay

Stephen

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property was not like other La Quintas I’ve stayed at- hideous fluorescent green and purple everywhere, dingy rooms, and the AC must have been full of mold, because every time the AC turned on, the room smelled like a musty basement
Stayed 4 nights in Mar 2024
Response from Hotel Management on Mar 22, 2024
Dear guest, We have received your review of your recent stay on our property. We deeply apologize for not meeting your expectations as this is not the service, we are committed to delivering. Purple and green are actually the franchise colors, we have to follow the standards. We appreciate your feedback; it will certainly help us improve our operation and we will thoroughly investigate your concerns. Rest assured your comments will be shared with our team, and it is through comments such yours that we are able to improve.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Management on Mar 25, 2024
We appreciate you taking the time to tell us about your experience at La Quinta Orlando - Universal Studios. Your satisfaction and continued trust in La Quinta Inn is our top priorities.We look forward to seeing you again soon. Sincerely, Hotel Management

6/10 Okay

David C

Traveled with family and small children
Breakfast was very average. Took warm water baths. Asked for an extra luggage folding table. Said NO. Convenient to Universal Studios.
Stayed 3 nights in Mar 2024
Response from Hotel Management on Mar 21, 2024
We appreciate you taking the time to tell us about your experience at La Quinta Orlando - Universal Studios. We will use your feedback to continue to provide the best possible stay. Rest assured your comments will be shared with our team, and it is through comments such yours that we are able to improve. Thanks for your time, and we look forward to seeing you again soon. Sincerely, Hotel Management

8/10 Good

Lindsey

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom backed up in the middle of the night two nights in a row. The office staff was quick with the plunger. Very disappointed that the pool was accessible and hours were not posted so we were kicked out of the pool. If pool hours were posted and the door and gate were locked then the issue could have been avoided. Breakfast was basic but served it's purpose.
Stayed 5 nights in Mar 2024
Response from Hotel Management on Mar 19, 2024
Thanks for taking the time to write about your experiences at our Orlando - Universal Studios La Quinta. We will use your feedback to continue to provide the best possible stay. Rest assured your comments will be shared with our team, and it is through comments such yours that we are able to improve. We hope that on your travels you will once again consider La Quinta Inn as your choice for lodging accommodation.

10/10 Excellent

Evelyn

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Hotel Management on Mar 19, 2024
We appreciate you taking the time to tell us about your experience at La Quinta Orlando - Universal Studios. We will use your feedback to continue to provide the best possible stay. Thanks for your time, and we look forward to seeing you again soon. Sincerely, Hotel Management

6/10 Okay

Tiffanny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Hotel Management on Mar 18, 2024
We appreciate you taking the time to tell us about your experience at La Quinta Orlando - Universal Studios. Thanks for your time, and we look forward to seeing you again soon. Sincerely, Hotel Management

2/10 Terrible

Billy

Stayed 1 night in Mar 2024
Response from Hotel Management on Apr 4, 2024
Dear guest, We have received your review of your recent stay on our property. We deeply apologize for not meeting your expectations as this is not the service, we are committed to delivering. We hope that on your travels you will once again consider La Quinta Inn as your choice for lodging accommodation. Sincerely, Hotel Management

10/10 Excellent

Bridget

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great choice for close proximity to Universal Studios. Staff was friendly and accommodating. Thank you so much for being able to accommodate our request for adjoining rooms! The free breakfast was pretty good with several options. Free parking! Our room had been updated. The bathroom was older, but everything worked just fine. The only disappointment was the shuttle service listed under the hotel description. It leaves for Universal at 8:30 and returns at 5:30 not giving any other options. I would still recommend this property for the other reasons mentioned above.
Stayed 2 nights in Mar 2024
Response from Hotel Management on Mar 15, 2024
Thanks for your feedback! We are pleased to hear that you had such an enjoyable stay at Orlando - Universal Studios La Quinta. Our team looks forward to providing you with our service in the future again. It is our commitment to serve our guests to our best ability and hope to always exceed your expectations. Our complementary shuttle service is one of our priorities to improve.Thanks again for your time, and we look forward to seeing you again soon.

4/10 Poor

Meranda

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I saw several roaches in the bathroom! When I went in there in the morning.
Stayed 1 night in Mar 2024
Response from Hotel Management on Mar 15, 2024
We have received your review of your recent stay on our property. We deeply apologize for not meeting your expectations as this is not the service, we are committed to delivering. Rest assured your comments will be shared with our team, and it is through comments such as yours that we are able to improve. Thanks again for your time and hope we will see you back with us at La Quinta Inn once again.