Ratings based on 165 Verified Reviews

4.2 out of 5
82% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Couples
by A verified traveler

Convention Center

Posted May 16, 2017
Pros: Customer service
Cons: Transportation service
Great location, great service an Manny in the restaurant is awesome!
5 out of 5
Recommended
for Everyone
by A verified traveler from Wisconsin

You'll be treated right!

Posted Mar 12, 2017
Pros: Friendly, professional staff. Free laundry facilities. Prompt attention to requests. Informed concierge service.
Cons: More laundry rooms or machines, better selection in the "corner store."
Location: Perfect distance to walk to breakfast, lunch, dinner around the Orange County Convention Center. Nighttime entertainment was close by.
This was our 2nd time staying in Orlando, our 1st at the "new" Las Palmeras by Hilton Grand Vacations. The staff is first class and the facilities are very good and working toward excellent. The only knocks on our experience included the renovation going on beyond the pool area (there was plenty of heavy machinery noise). They DID offer to shuttle us to one of their nearby properties (only 5 minutes away) for a more "peaceful" experience. (and improvements are good thing, we just caught the business-end of the process on our trip). Also, the "corner-store" was lack-luster on snack-type items. Other than that it was a place we would certainly consider returning too, as have been each Hilton property we've been to on our travels.
5 out of 5
Recommended
for Everyone
by A verified traveler from Tampa

Great hotel, very clean

Posted Mar 8, 2017
There on business, this will definitely be my goto when in Orlando
5 out of 5
by Anita

This traveler left a rating score only Posted Feb 26, 2017 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 25, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel.

Posted Feb 23, 2017
It was very quiete and comfortable. However they charge $25 resort fee extra to the room charge. You. The king bed felt smaller than king size.
4 out of 5
by A verified traveler

Great getaway weekend

Posted Feb 20, 2017 on Hotels
Las Palmeras was great! We checked in for my birthday for a fun filled weekend at Universal. The hotel was clean and modern and the staff very pleasant and accomodating. We checked in to our room which was clean. Unfortunately the guest before smoked in the room. I immediately alerted the staff and they immediately switched my room. Great service recovery! The room itself was extremely nice with great amenities and modern decor.
5 out of 5
by virginia

This traveler left a rating score only Posted Feb 20, 2017 on Hotels
5 out of 5
by Irene

pictures doesn't do the hotel justice

Posted Feb 15, 2017 on Hotels
this place is way prettier than the pictures. i loved it... the staff was so helpful and efficient. they accommodated our late check out because our flight was late in the afternoon.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 13, 2017 on Hotels