Ratings based on 49 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
82% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Sarasota, Fl

Close to Convention Center

Posted Jul 16, 2016
Pros: Nice rooms, great staff at front desk.
Cons: Shuttle to convention center.
Very nice Hilton. There on business to attend I Cast at the convention center. Only reason I didn't give everything a 5 is that we booked here to be close to center, but we were quite a distance from the wing of convention center that it was held. We asked about a shuttle but said only to the Orlando Attractions. Just think a shuttle over to convention center would not be a bad idea. Other wise great place.
Comment from Hotel Management
Jul 21, 2016 by Eileen, Hotel Management
Thank you for your wonderful review of our property. We are so glad to hear you enjoyed your time with us. We look forward to seeing you again in the future. Peter M. Merrill General Manager HGV Orlando Resorts
5 out of 5
by A verified traveler from Tampa Bay, Florida

Great place to stay!

Posted Jul 15, 2016
Our room was very comfortable. It was like a spacious efficiency apartment. We were impressed and then were surprised to hear the hotel is now getting remodeled and having a huge addition added on. It will surely be another amazing vacation resort. We liked it because it was simple and perfect for a quick business trip.
Comment from Hotel Management
Jul 21, 2016 by Eileen, Hotel Management
Thank you so much for your kind words regarding your recent stay with us. We truly enjoyed having you as a guest and we hope our service and amenities will make us your first choice for accommodations the next time you travel to Orlando. Peter M. Merrill General Manager HGV Orlando Resorts
4 out of 5
by A verified traveler

Hotel agradable de facil acceso, bien ubicado

Posted Jul 14, 2016
Personal en general muy amable , con excelente disposicion. Instalaciones muy limpias , olor agradable, camas comodas. Buena ubicacion
Comment from Hotel Management
Jul 22, 2016 by Eileen, Hotel Management
Thank you for your wonderful review of our property. We are so glad to hear you enjoyed your time with us. We look forward to seeing you again in the future. Peter M. Merrill General Manager HGV Orlando Resorts
2 out of 5
by A verified traveler from Kitchener, Ontario

Beware Hidden Fees Add up! No Airport Shuttle

Posted Jun 23, 2016
Pros: The cleaning staff were nice.
Cons: Be more up front about costs, put the costs in the price of the room. No one charges for "internet" any more. Get with the new millennium you are late
Location: Far from everything, except Concourse North. 1.5 Km from South and West Concourse and about 2-2.5 km from International Drive spots of interest
Was surprised at all the hidden fees at this hotel! Parking $18-$24/day! (been to Orland dozens of times and never been charged for parking before this hotel) Resort Fee $25/Day! (Seriously?!) it is a hotel not a resort Room service fee (again not mentioned) All fees are of course also subject to Taxes and USD Hence, the hotel was almost $60 extra Canadian dollars a night in report fees, parking and taxes. My Expedia costs were $169 CDN a night plus the $60 CDN per night, and this hotel is definitely not a $229/night hotel in Orland. No airport shuttle. So it costs more to get to and from the airport. Better and nicer hotels are available in Orland, that are also upfront about their costs.
Comment from Hotel Management
Jun 29, 2016 by Eileen, Hotel Management
Thank you for your feedback. All of our fees are listed on Expedia. You will find the resort fee in the rate information when you book the room and our parking rates are listed under hotel information. We wish you all the best in your future travels. Peter M. Merrill General Manager HGV Orlando Resorts
4 out of 5
by Andrew from Melbourne, Australia

Great location for Conventions

Posted Apr 20, 2016 on Hotels
Stayed for 5 nights for a Convention. Everything was great, especially the service.
Comment from Hotel Management
Jun 25, 2016 by Peter, Hotel Management
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope to you’ll stay with us again when your travels bring you back to Orlando. Peter M. Merrill General Manager HGV Orlando Resorts
4 out of 5
by A verified traveler

Good deal.

Posted Apr 18, 2016 on Hotels
Even though the neighborhood was boring hotels does a good job compensating. They have a great restaurant and bar. Brunch on Sunday was rally fabulous. Great food.
Comment from Hotel Management
Jun 25, 2016 by Peter, Hotel Management
Thank you for your wonderful review of our property. We are so glad to hear you enjoyed your time with us. We look forward to seeing you again in the future. Peter M. Merrill General Manager HGV Orlando Resorts
4 out of 5
by A verified traveler from Maryland

Nice staff.

Posted Apr 5, 2016
Hotel staff was very nice and accommodating. Each day you are given vouchers for coffee and water that you have to collect from the bar. The morning bartending staff was a little less than enthusiastic to hand you your "free" drinks however, the rest of the staff was extremely friendly and outgoing. The nighttime bartenders are very nice and the restaurant staff is extremely nice!
Comment from Hotel Management
Apr 6, 2016 by Eileen, Hotel Management
Thank you so much for your kind words regarding your recent stay with us. We truly enjoyed having you as a guest and we hope our service and amenities will make us your first choice for accommodations the next time you travel to Orlando. Peter M. Merrill General Manager HGV Orlando Resorts
3 out of 5
by A verified traveler from West Palm Beach

Nice hotel - but now a timeshare "resort"

Posted Apr 3, 2016
Pros: Great restaurant. Clean newly renovated rooms and amenities - looked like a complete re-haul of this hotel property and it was nicely executed.
Cons: It's not a resort - it just has a pool and although a nice pool, not a resort type set up.
Location: Its Disney territory - what else do you need to know?
I agree with the four stars from Expedia but this is really a suite hotel. There are no resort amenities.other than a pool. Many families this weekend. Reasonably priced for the location, but I would have expected more of a business hotel (like when it was a Westin last year) than now as it has changed to a Hilton Vacation Resort. Large rooms, nice suites and one-bedroom accommodations. The restaurant was a surprise. Nearly empty for dinner but with no place near by we tried it. WOW! It was great. I can't imagine this being a restaurant location to go to if you are not staying at the hotel, but if you did, you will not be disappointed. Nice sized and presented drinks, Ok wine menu. Excellent desserts too. I would definitely come back for the food - probably not the stay however. Families should like the place but not an older couple like us. Staff very very helpful - and they all have been working there just 4 months since the turnover. They are still learning the ropes but they couldn't do enough to make us comfortable.
Comment from Hotel Management
Apr 7, 2016 by Eileen, Hotel Management
Thank you so much for your kind words regarding your recent stay with us. We truly enjoyed having you as a guest and we hope our service and amenities will make us your first choice for accommodations the next time you travel to Orlando. Peter M. Merrill General Manager HGV Orlando Resorts
4 out of 5
by A verified traveler

Goede ligging voor het conventie centrum

Posted Apr 1, 2016 on Hotels
Hotel is tegenover het conventie centrum van Orlando en de ligging was super voor ons. Is wat verder weg van de attracties, restaurantsen nachtleven.
Comment from Hotel Management
Jun 4, 2016 by Peter, Hotel Management
Hartelijk dank voor uw beoordeling. We kijken ernaar uit u te ontmoeten in de toekomst. Peter M. Merrill General Manager HGV Orlando Resorts
5 out of 5
by A verified traveler from Columbus, Ohio

Better than Expected

Posted Mar 31, 2016
Room, service, staff, food, room facilities, all under good conditions. Very well maintained. Convenient location. I will strongly recommend this hotel to stay in Orlando for business or vacation.
Comment from Hotel Management
Mar 31, 2016 by Eileen, Hotel Management
Thank you so much for your kind words regarding your recent stay with us. We truly enjoyed having you as a guest and we hope our service and amenities will make us your first choice for accommodations the next time you travel to Orlando. Peter M. Merrill General Manager HGV Orlando Resorts