Ratings based on 952 Verified Reviews

4.0 out of 5
83% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, AU

Great hotel for the price

Posted Jan 24, 2017
Pros: Room space; its pretty good for a family
Cons: Add a fitness center!!
Location: Theme Parks;Orlando Eye;Sea Aquarium;Madame Taussad
Its value for money for this hotel; its close to restaurants, major theme parks and activities; International drive is just 15 minutes away; we had a very relaxing and enjoyable time.
Comment from Hotel Management
Jan 25, 2017 by Management, Hotel Management
Dear Vishal, Thank you for the five star rating. We are pleased you chose us, Legacy Vacation Club, for your stay. We look forward to seeing you again on your next visit! Regards, Legacy Vacation Club Management
5 out of 5
Recommended
for Everyone
by A verified traveler from NC

Great hotel

Posted Dec 29, 2016
Clean convenient spacious i highly recommend this hotel everyone close to disney and international drive and many shops
Comment from Hotel Management
Dec 30, 2016 by Management, Hotel Management
Dear Bill, Thank you for your wonderful comments. We are pleased you chose us, Legacy Vacation Club, for your stay. We look forward to seeing you again on your next visit! Regards, Legacy Vacation Club Management
2 out of 5
by A verified traveler from wpb, fl

Got the job done but wouldn't stay again

Posted Dec 25, 2016
This hotel was weird. The room layout was awkward with multiple doors to get through and very little space. The towels & sheets had hair woven into them. There is no "do not disturb" signage to put on the door so the cleaning lady just comes in as she pleases and at 10:55 on check out day we had a staff member lurking outside our room as if waiting for us to leave. I'm a very easy going person when it comes to hotel stays my only requirements are cleanliness and privacy and we got neither of these here.
Comment from Hotel Management
Dec 28, 2016 by Management, Hotel Management
We apologize for the experience encountered while vacationing at our resort. The perception delivered is not indicative of our commitment to the overall service and guest satisfaction. Consequently, we're very concerned we failed with our Housekeeping & Customer Service programs. We are taking the appropriate measures to make sure incidents like this don't happen again. We hope that you will consider staying with us again so that we have another opportunity to provide you with superior service & accommodations. Please be aware the resort manager will be contacting you about this matter. Best Regards, Legacy Vacation Club
5 out of 5
Recommended
for Everyone
by A verified traveler from Panama, Panama

peaceful stay

Posted Dec 17, 2016
quiet area, close to shopping, restaurants. the rooms are very comfortable, well equipped, verry clean
Comment from Hotel Management
Dec 19, 2016 by Management, Hotel Management
Dear Carlos, Thank you for your wonderful comments. We are pleased you chose us, Legacy Vacation Club, for your stay. We look forward to seeing you again on your next visit! Regards, Legacy Vacation Club Management
2 out of 5
by A verified traveler from san diego, ca

Close to shops and other Disney attractions

Posted Dec 15, 2016
2nd floor rooms with no wheelchair, disability or elevator access. Have to lug all you're luggage up by hand and up two floors. Ice is all the way down at front desk no where close to rooms or customer access. So have to drive down to office or walk long distance to get ice. Limited parking areas and not close to rooms.Only 1 remote for multiple tv's. No shuttle capabilities to areas or hotels. Good price for hotel if need a quick fix and a place to lie your head.
Comment from Hotel Management
Dec 21, 2016 by Management, Hotel Management
Dear Pandora, Thank you for taking the time to review our property regarding your recent stay with us. We service many guests in our resort and our main goal is to provide clean and comfortable accommodation and an exceptions customer service. Consequently, we're very concerned we failed with our customer service. We're very sorry you were disappointed with the location of your accommodation. On behalf of our entire team please accept my sincerest apology. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We hope that you will consider staying with us again so that we have another opportunity to provide you with superior service. Best Regards, Legacy Vacation Club
3 out of 5
by A verified traveler

Well, if you get a good discount

Posted Dec 12, 2016
Pros: Proximity to Disney World
Cons: Everything.
Location: Disney World, Disney Springs, several strip malls with the usual restaurants, coffee shops, groceries, etc.
If you get a good discount for this one, then I say take it - it's nice to have a CLEAN, one bedroom apartment to stay in for your vacation. But I wouldn't pay full price for this one. Every piece of furniture, every appliance, every appointment, was purchased at the discount store up the block. It's also obvious that they didn't plan the layout very well, with one bed right up against the window and a door to the next apartment that doesn't mask their light and noise one bit. There is a deep tub, with jacuzzi jets, but the switch to use those jets is missing and you need a step ladder to get down into it (because it's also the shower and the glass doors are in the way of an easy access). The lighting in the living room / kitchen is very poor so expect to pour water on the floor as you try to pour it into the coffee maker. The beds seemed new and professional but were uncomfortable to me. The pillows were no better. The living room furniture wasn't any better. Oh, and the extra towels are hidden in the bedroom TV cabinet. And you are on your own for cleaning and coffee supplies and such. At least it was clean and new looking ...
Comment from Hotel Management
Dec 19, 2016 by Management, Hotel Management
Dear Jackie, Thank you for choosing to vacation at Legacy Vacation Club and for your feedback! Our goal is to provide exceptional vacation experiences that will give you memories of a lifetime. We appreciate you taking the time to comment on the time you've spent at Legacy Vacation Club. We look forward to seeing you again on your next visit! Sincerely, Legacy Vacation Club Management
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 26, 2016
Close to atractions! Very confortable! Your own house for a vacations days. i didn't know the club or pool but everything else was wood.
Comment from Hotel Management
Nov 28, 2016 by Management, Hotel Management
Thank you for choosing to vacation at Legacy Vacation Club and for your feedback! Our goal is to provide exceptional vacation experiences that will give you memories of a lifetime. We appreciate you taking the time to comment on the time you've spent at Legacy Vacation Club. We look forward to seeing you again on your next visit! Sincerely, Legacy Vacation Club Management
3 out of 5
by A verified traveler

No light fixture over or around the sink area.

Posted Nov 21, 2016 on Hotels
I enjoyed my stay. Only problem was there was no light over the sink area which seemed strange. I kept thinking there has got to be a light switch somewhere around he so I can see what I am doing.
Comment from Hotel Management
Nov 28, 2016 by General Manager, Hotel Management
We apologize that you did not have a comfortable stay. This certainly is not what most guests experience at our resort. We wished this information was brought to our attention. Our front desk is very quick and diligent to get a manager or supervisor to handle any issue or situation you have during your stay with us. We hope that you will consider staying with us again so that we have another opportunity to provide you with superior service & accommodations. Best Regards, Legacy Vacation Club
4 out of 5
by A verified traveler

Posted Nov 21, 2016 on Hotels
Comment from Hotel Management
Nov 28, 2016 by General Manager, Hotel Management
Thank you for the four star rating. We are pleased you chose us, Legacy Vacation Club, for your stay. We look forward to seeing you again on your next visit! Regards, Legacy Vacation Club Management
2 out of 5
by A verified traveler from US

Posted Nov 14, 2016
Pros: I thought the pool was ok, I guess. The staff was nice.
Cons: I thought the rooms were old fashion rooms, old beds, and blankets.
Comment from Hotel Management
Nov 18, 2016 by Management, Hotel Management
Dear Alexis, We apologize that you did not have a comfortable stay. This certainly is not what most guests experience at our resort. We are in the process of planning to upgrade several areas around the resort. As we constantly making upgrades to the property and the resort, we hope that you will visit us again in the future. Best Regards, Legacy Vacation Club