Ratings based on 1,038 Verified Reviews

4.0 out of 5
83% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Tampa, FL

Close to Disney

Posted Nov 13, 2017
We were only here for short visit over the weekend for Food and Wine at Epcot. Overall hotel was great for what we needed. Check in was easy breasy, gentleman checking us in Thursday late morning super nice and personable. The room, a 1 bedroom suite was a perfect size. Had we been staying for a week or longer it had all emenities you could need. The only weird part was the room next to us, had an adjoining room that connect to our kitchen/common area. Well, it was their bathroom. 😶 You could hear everything, and voices carried. A little awkward for them I would imagine. Overall we had a great experience and enjoyed our stay. We would definitely consider returning. The 12pm late checkout was a plus too!
Comment from Hotel Management
Nov 13, 2017 by Management, Hotel Management
Thank you for choosing to vacation at Legacy Vacation Club and for your feedback! Our goal is to provide exceptional vacation experiences that will give you memories of a lifetime. We wished this information was brought to our attention. Our front desk is very quick and diligent to get a manager or supervisor to handle any issue or situation you have during your stay with us. We appreciate you taking the time to comment on the time you've spent at Legacy Vacation Club. We look forward to seeing you again on your next visit! Sincerely, Legacy Vacation Club Management
5 out of 5
Recommended
for Everyone
by A verified traveler from San Juan

Family oriented. near to all Disney Parks

Posted Nov 13, 2017
We enjoyed our stay there thanks to all the staff at front desk we will remembered you dearly We highly recommend this hotel for big families like ours we are 7 in two connected suites plenty of room for all of us. Clean and comfortable rooms updated we have a great time there, nothing to complain AAA+
Comment from Hotel Management
Nov 13, 2017 by Management, Hotel Management
Thank you for your wonderful comments. We are pleased you chose us, Legacy Vacation Club, for your stay. We look forward to seeing you again on your next visit! Regards, Legacy Vacation Club Management
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Hidden Gem!

Posted Nov 9, 2017
If you’re looking for a place like home while traveling to Orlando for a Disney vacation this is the place to stay! It was what we’d describe as “right around the corner” from Disney. So beautiful, clean, and just amazingly relaxing. The staff was so friendly. Shout out to Cammie at the front desk. There was a minor computer issue checking in, but her customer service and great attitude had me paying no mind to it. My children loved it. All around win! We will definitely be back!
Comment from Hotel Management
Nov 9, 2017 by Management, Hotel Management
Thank you for your wonderful comments. We are pleased you chose us, Legacy Vacation Club, for your stay. We look forward to seeing you again on your next visit! Regards, Legacy Vacation Club Management
5 out of 5
Recommended
for Everyone
by A verified traveler from Hallandale Beach, FL

Nice and clean hotel

Posted Nov 6, 2017
This hotel is one of my favorite ones. I would of love to have stayed a week at least, great kitchen and nice staff.
Comment from Hotel Management
Nov 6, 2017 by Management, Hotel Management
Thank you for your wonderful comments. We are pleased you chose us, Legacy Vacation Club, for your stay. We look forward to seeing you again on your next visit! Regards, Legacy Vacation Club Management
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 6, 2017
Great place to stay when you have a big family. Comfy and spacious
Comment from Hotel Management
Nov 6, 2017 by Management, Hotel Management
Thank you for the five star rating. We are pleased you chose us, Legacy Vacation Club, for your stay. We look forward to seeing you again on your next visit! Regards, Legacy Vacation Club Management
3 out of 5
Recommended
for Everyone
by A verified traveler from Georgia

Great facility, but moved to a different location

Posted Oct 30, 2017
Pros: Rooms were very nice
Cons: DON'T take peoples money, overbook and then move them with out enough notice that they can make alternate plans!
Location: Seemed close to Disney World.
We were called approx. 3 hours before check in and told we had to be moved to different location. I booked and paid in full for my accommodations 5 days in advance. Any attempt to explain this was met with no attempt to correct the problem. The location was important as my son whom I was visiting informed me traffic would be an issue at any other area in Orlando. It took us an hour with traffic to get the 11 miles to the changed location, On the phone we were promised "Legacy Bucks" (good for resort food and drink) at the new location to compensate us for the inconvenience. This did not happen and when mentioned at check in the clerk looked at me like I was trying to pull one over on him. The resort was very nice and convenient to area attraction just not my son's home. Other than the unhelpful people on the phone and the check in clerk, the rest of the staff was very nice and helpful.
Comment from Hotel Management
Nov 7, 2017 by Management, Hotel Management
We appreciate you taking the time to let us know about your recent stay at our Legacy Vacation Club – Orlando-Kissimmee Resort! We also like to extend our apologies for the challenges you experienced in having to move facilities that you were assigned. As advised, our units are not assigned until check-in and are based upon availability. We also are glad to hear that you enjoyed our spacious accommodations. Whether our guests are joining us for one night or an extended stay, it is our goal to ensure that each and every person is able to enjoy their experience with Legacy Vacation Club. We are committed to improving the quality of our units, which is why comments such as yours are so important in our growth and better understanding our guests needs. If you would like to provide any additional information regarding your stay, please email our Lead of Resort Communications, Aaron, at service.support@lvcresorts.com. We hope that you will return to our resort in the future and thank you again for your feedback! Warm Regards, The Legacy Vacation Club Team
4 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta

Always good but had an issue this time.

Posted Oct 29, 2017
I have stayed many times with legacy and loved my stay, had an issue first night where I had bites all over my hands after sleeping for 3hrs. Never happened anywhere else. Before I complained I waited to see what happened second night but nothing happened to me, but did to my mother in another bed. I was never able to find bed bugs or anything that's why I didn't complain to manager but maybe I should have. I hope this experience doesn't ruin the hotel in my mind since I stay in October ever year for a while now.
Comment from Hotel Management
Nov 2, 2017 by Management, Hotel Management
Dear Jose, Thank you so much for your feedback and for your continued loyalty with Legacy Vacation Club. We apologize for any bites that you and your mother received during your stay, and please know that we take these matters very seriously. As a precaution, we have made sure that a 3rd party company has treated this unit so that other guests do not have a similar experience. As per our conversation and for your patronage toward Legacy Vacation Club, we have made sure to send a complementary certificate in the mail to your address. We truly appreciate your understanding and feedback, and thank you for continuing to choose Legacy Vacation Club! Warm Regards, The Legacy Vacation Club Team
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice vacation villa close to Disney

Posted Oct 28, 2017
Pros: Walking distance to restaurants and shopping
Cons: Increase front desk help as there was only 1 on duty at check in for multiple guests.
Location: Shopping, restaurants, bars, and even Disney Springs are within a short walk.
Awesome location. Super clean room and grounds. Would stay again.
Comment from Hotel Management
Oct 30, 2017 by Management, Hotel Management
Thank you for choosing to vacation at Legacy Vacation Club and for your feedback! Our goal is to provide exceptional vacation experiences that will give you memories of a lifetime. We appreciate you taking the time to comment on the time you've spent at Legacy Vacation Club. We look forward to seeing you again on your next visit! Sincerely, Legacy Vacation Club Management
4 out of 5
Recommended
for Families
by A verified traveler

Comfort hotel for easy access to Restaurants

Posted Oct 27, 2017
Pros: Full Kitchen & multiple beds
It was very good experience as we were 6 adults and have got 2 bed rooms with 1 king and 2 queen beds. They also had sofa beds and those were comfortable. It has full kitchen in one room and other room had mini kitchen. Overall Stay was good.
Comment from Hotel Management
Oct 30, 2017 by Management, Hotel Management
Thank you for choosing to vacation at Legacy Vacation Club and for your feedback! Our goal is to provide exceptional vacation experiences that will give you memories of a lifetime. We appreciate you taking the time to comment on the time you've spent at Legacy Vacation Club. We look forward to seeing you again on your next visit! Sincerely, Legacy Vacation Club Management
4 out of 5
Recommended
for Everyone
by A verified traveler from Orlando

Posted Oct 24, 2017
This place is good for 6 to 8 adults (kids include). Near to Disneyland, SeaWorld, universal studios is about 10 miles. Near by nice restaurant. We got 2 bed room with one king and 2 queen beds made us comfortable
Comment from Hotel Management
Oct 25, 2017 by Management, Hotel Management
Thank you for choosing to vacation at Legacy Vacation Club and for your feedback! Our goal is to provide exceptional vacation experiences that will give you memories of a lifetime. We appreciate you taking the time to comment on the time you've spent at Legacy Vacation Club. We look forward to seeing you again on your next visit! Sincerely, Legacy Vacation Club Management