Outdoor pool

Reviews of Marriott's Imperial Palm Villas

4 out of 5
Marriott's Imperial Palm Villas
8404 Vacation Way, Orlando, FL

Reviews

9.2

Wonderful

Rating 10 - Excellent. 36 out of 52 reviews" "
Rating 8 - Good. 10 out of 52 reviews" "
Rating 6 - Okay. 5 out of 52 reviews" "
Rating 4 - Poor. 0 out of 52 reviews" "
Rating 2 - Terrible. 1 out of 52 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

TAN

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023
Response from Marriott's Imperial Palms' Front Office on Nov 13, 2023
Thank you for taking the time to submit a review for us! We look forward to you staying with us again to exceed your expectations.

10/10 Excellent

Lori, North Port

Traveled with family and small children
Great unit!!! Beautiful and so much space. It was perfect for us. The kitchen was adequately stocked and the beds were comfortable. We will definitely be back!
Stayed 3 nights in Oct 2023
Response from Marriott's Imperial Palms' Front Office on Oct 27, 2023
Thank you for staying with us. It was a pleasure to have you and knowing you had a great experience is the icing on top for us. We hope to see you very soon!

10/10 Excellent

Devin

Stayed 1 night in Oct 2023
Response from Marriott's Imperial Palms Front Office on Oct 18, 2023
Good day! Thank you for taking the time to review our property! Its exciting to us that you had a great experience and we hope to see you again soon! We will ensure we share with the team.

10/10 Excellent

Gabriela

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Sasha

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the large resort feel with amenities spread out. Larger and smaller pools on the property, water parks, shuttles to get you around. The property was clean and well maintained. The villa was spacious, clean and modern; even better in person. Close to parks and local amenities.
Stayed 1 night in Feb 2023

10/10 Excellent

Marcos

Liked: Cleanliness, property conditions & facilities
Very happy with out stay.

10/10 Excellent

Christie

Traveled with family
Liked: Cleanliness, room comfort
It was amazing. But, check out time was too early.
Stayed 5 nights in Jan 2023

10/10 Excellent

Jacqueline

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very very sweet desk staff and room cleaning staff! Beautiful property definitely coming back next year!

6/10 Okay

Jason

Traveled with family
Disliked: Property conditions & facilities
The room was not as advertised. The whirlpool in the room did not function(turn on) at all. Would have been nice to be able to use it since it was a main feature of the room...very disappointing.
Stayed 1 night in Oct 2022

2/10 Terrible

RENE

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I will never stay here in this place. Toilet was stuck and the shower didn’t drain fast enough. And when we said something to them about these issues they stated that it was a handicap room which we had no idea and they gave us 50 dollar credit on a Ali most 500 dollar room. Horrible care
Stayed 1 night in Oct 2022

10/10 Excellent

verity

Traveled with family
Liked: Cleanliness, room comfort
Well located quality apartment
Only stayed one night, but the apartment was lovely, very well equipped, ideal for 6 adults. very comfortable and beds comfy. Location perfect for Disney springs, WDW, shopping malls. Will use again in the future and recommend to anyone visiting Orlando
Stayed 1 night in Sep 2022

6/10 Okay

Sheila

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The space was good in that there were three bedrooms. However, the rooms were small.The carpet was extremely dingy and needed to be shampooed and/or replaced. The living room table stool had not been cleaned or wiped down. Initially I was placed in a really poor, substandard room. which has a faulty shower head and broken cooling system. I had to call more than once and insist on a room change the next morning.
Stayed 7 nights in Jul 2022

10/10 Excellent

Dorothy

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I like that the property was very beautiful, and had clean, and comfortable living space. All our outings was a few miles away.
Stayed 4 nights in Apr 2022

6/10 Okay

Same

Stayed 2 nights in Apr 2022

10/10 Excellent

Joann

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean always helpful staff amazing place to get to be
Stayed 2 nights in Mar 2022

10/10 Excellent

Josh

Liked: Cleanliness, room comfort
Great location, awesome value, and CLEAN!
We were very happy with our stay. The property was clean and well maintained. The location is close enough to all of the attractions, but not too close to fight a ton of traffic. The villa was huge and well stocked with linens and everything you may need. We will be staying again for sure.
Stayed 1 night in Jan 2022
Response from THE PALMS FRONT DESK on Feb 1, 2022
Thanks for staying with us. We appreciate your feedback! We will look into fixing those problems.

10/10 Excellent

guelmari

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jan 2022

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, property conditions & facilities
Convenient to everything and very quiet in the villa. I really enjoyed the extra space for my family and will definitely be back when returning to Orlando.
Stayed 3 nights in Jan 2022
Response from THE PALMS FRONT DESK on Feb 1, 2022
Thanks for staying with us. We appreciate your feedback! We will look into fixing those problems.

10/10 Excellent

Prasad

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location. 3BR/2BA for 4-5 people. Kitchen for quick breakfast. Tennis court, Basketball court, pool. Cons: Washer/dryer too loud. Some construction Tennis /Bb court lights not the best.
Stayed 5 nights in Dec 2021
Response from THE PALMS FRONT DESK on Dec 29, 2021
Thanks for staying with us. We appreciate your feedback! We will look into fixing those problems.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Excellent stay. My family was a party of 8 and everyone for comfortably. Villa was very clean and spacious. Staff very accommodating. I will definitely stay here again!
Stayed 1 night in Dec 2021
Response from THE PALMS FRONT DESK on Dec 29, 2021
Thanks for staying with us. We appreciate your feedback! We look forward to having your family stay with us again soon.

10/10 Excellent

Abram

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2021

10/10 Excellent

Alison, HILLSBOROUGH

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 4 nights in Oct 2021
Response from THE PALMS FRONT DESK on Oct 29, 2021
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Raul

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2021

10/10 Excellent

Ian

Stayed 1 night in Sep 2021

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We went for the weekend. Didn’t know the pool was under construction so that was a bummer. However the slides were open along with the splash pad and the kids really enjoyed everything. Free snow cones were a major plus. The accommodations were very comfortable and spacious. Plenty of room for 3 adults and 5 kids. We would stay here again.
Stayed 1 night in May 2021
Response from THE PALMS FRONT DESK on Jun 6, 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Location is fantastic! Friendliness of staff is exceiptional.
Stayed 1 night in Apr 2021
Response from THE PALMS FRONT DESK on Apr 12, 2021
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Safiyah

Stayed 3 nights in Mar 2021
Response from THE PALMS FRONT DESK on Apr 6, 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jillian

Liked: Cleanliness, room comfort
AMAZING
super great and clean. a lot bigger than expected
Stayed 1 night in Mar 2021
Response from THE PALMS FRONT DESK on Apr 6, 2021
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2020
Response from The Palms Front Office Leadership on Apr 20, 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2019
Response from Front Desk on Aug 31, 2019
Thank you for your recent stay. We hope to see you again soon!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort.
Superb villa for our family. Good location and conveniently situated near the parks.
Stayed 13 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

vanessa, Ny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was very comfortable and relaxing. The only thing is that the carpets are very dirt, but love this hotel.

8/10 Good

xiwei, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip
Nice staff, very good room service. Open concept kitchen is perfect for family stay

8/10 Good

Jennifer, Duluth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business
Business trip. Our convention was at the Marriot World Center. Worked well it was about a 4 block walk. Room was perfect for 4 of us. Staff is very friendly, room is clean.

10/10 Excellent

Stacy, Brooksville,Fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 bedroom Villa
Just a one night stay that I wish was longer since the 3 bedroom villa was wonderful. Unfortunately we didn't get to utilize the tennis courts or swimming pool. But the villa was great !

8/10 Good

Michael, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Clever Business/Family Choice for World Center
This property is a good option as the three bedroom was less than 2 individual rooms at the neighboring Marriott. Was there for a conference and this worked out for us. Plus - plenty of space, free parking, free wi-fi, friendly staff. Minus - if you don't have a car you are trapped. Nothing in walking distance. Also had to ask for more in-room coffee.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Solid 3 bedroom Product - Poor Service
Mixed Feelings here - Marriott Vacation Club Owner in Orlando so we have stayed in most of the resorts. From the Good to the Bad: - Great 3 Bedroom Product - Immediate Resort Ammenities are Nice but nothing special, but i am sure that the great pools and restaurants will be next door in the huge marriott - Next Door to Disney World, as close you can get. Bad - Check out time is 10pm. Travel a lot and this was a first. - Cleaning crew came in a 9:30 am asking at what we were leaving - Got 2 Calls at 10:00 am and 10:15am telling us they were not late check out available and we had to vacate the premises ASAP. How asked for late checkout ? So basically a Good product with poor human resources practices and poor training in basic customer management. Mix feeling if staying again, the 3 Bedroom is excellent !!

8/10 Good

Syed, Northern Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, not to far from the parks
The hotel was clean and staff was helpful. We had a good time staying there.

10/10 Excellent

Luis R.

Liked: Cleanliness, staff & service, room comfort
Good family trip
Good hotel but not a lot of places close to hotel to eat!

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Toiletries do not match the price.
Did not like the toiletries quality or quantity. It does not match Marriott price or brand.

10/10 Excellent

Vilma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Helen, Towson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family space
One day we received no cleaning service even though we paid for it. Management had our unit cleaned extra the next day, but there's an uncomfortable feeling coming back from a long day to an uncleaned 3 bedroom villa. Other than that, all was well.

10/10 Excellent

Becky, Wisconsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location near Sea World and Magic Kingdom!
This place is a perfect stay for a family of 9! Easy to get to from Disney and Sea World. Clean and comfortable. A lot of room for everyone.

10/10 Excellent

Jane, Minneapolis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disney/Universal Studios
The hotel is located about a mile from Downtown Disney, closer than many of the Disney properties. You do not need to get on the crowded I-4 to get into Disney World.

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable .

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
New Years in Orlando
Our family of adult children traveled to orlando for New Years. We needed a three bedroom condominium. The Imperial Palms Villas were spacious and very clean. Location next to the Marriott World Center resort allowed walking to restaurants, bars and a giant pool. Very nice golf course on the property. Less then $* for 18 holes including range balls and GPS on golf cart. 15 minutes from Orlando International airport. Leave airport via south exit and take 417 toll road. 2 miles to Disney via route 536, 2 miles from discount mall and 10 to 15 minutes from Universal theme park via US 4. We would make this our number one choice in Orlando when we return.

10/10 Excellent

Ricardo, Jacksonville

Stayed 2 nights in Dec 2023
Response from Marriott's Imperial Palms Front Office on Jan 31, 2024
Thank you so much for taking the time to review our property! We are excited you had a great experience, and we hope to see you again soon!

10/10 Excellent

Diego, mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marriott imperial villas
Muy bien ubicado, espacioso, bien decorado
Stayed 3 nights in Oct 2018

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grande habitación, buena ubicación
Bien, el wifi no era estable