Nice Hotel - Could be Nicer!
Posted Sep 19, 2016
We stayed here for 10 days in Sept 2016 and while the stay was good it could have been better. While the hotel itself is a nice design, in a great location, beautiful pool area and very spacious rooms - the room we had was looking a little tired and could use a complete renovation. We had a few little complains which on their own might seem like nothing much but put them all together....there was a shortage of face clothes, we ran out of bathroom tissue, housekeeping missed cleaning our room completely one day, returning to the hotel at night the walkways were not lite - there were walkway lights but were not on or working, the beds are soggy and in need of replacement, inconsistent timing of housekeeping - makes it difficult to plan your day and on check out we were over charged - the balance should have simply been the resort charge of $15 per night but they had added an additional nights stay. Over charging seems to be a common complaint with this hotel so be forewarned - review your bill when checking out!!. Having said all of that would return to this hotel - once they have renovated ALL rooms!