Great staff, nice rooms, with some construction!
Posted Apr 23, 2017
First, the staff couldn't have been nicer and the rooms are clean and modern. However, when we check in we were excited to be offered a room next to the pool, as we were planning on spending the day laying out. When we got to our room we noticed the pool had been drained. No big deal, we can make our way over to the other pool and still have a great time. The next morning we were awaken to sounds of shovels scrapping tile and works hammering away at 8:45am. What a great way to start our second day of vacation. Wish we were informed during check in and warned about the construction. We would've asked to be moved to another room. Staff did a great job with recovery and look forward to staying here again
Comment from Hotel Management
Apr 25, 2017 by HotelMgmt, Hotel Management
Thank you for your positive words for our staff and for your guestroom. We do regret any disturbances to your rest and will work with our staff to better communicate the updates we are completing. We too look forward to your next stay with us at Holiday Inn Resort Orlando Suites – Waterpark.