I have never been so disappointed
Posted Nov 19, 2016
This hotel was a complete disappointment and a disgusting place to stay. The pictures are misleading, from the outside it appears lovely. While the staff was very helpful in moving us out of the first filthy room, the second wasn't much better. Thankfully I brought sheets from home for my children to use on the pull out; however the mattress was a joke. Had the floor not been so disgusting, I would have had them sleep there. The master bed felt like sleeping on a brick. This was truly the first time, after spending all day in the parks, truly exhausted, I dreaded going back to the hotel. Had we not already paid so much, I would have loved to have gone somewhere else. I wish Expedia believed in refunds; I still can't believe the amount we paid to be so uncomfortable!