Ratings based on 2,025 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Love it!

Posted Aug 25, 2015
Great place for couples or families. We stayed for our anniversary weekend and were upgraded to a balcony room with a wonderful view! Played golf on the national course one day and it was very convenient. Came back to relax in the lazy river and hot tub, so perfect. We will bring our kids back next time.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel enorme, molto curato

Posted Aug 25, 2015
Pros: Piscina
Cons: Utilizzo computer per stampare carte di imbarco non dovrebbe essere a pagamento
Hotel enorme, molto curato. Camera spaziosa e pulita. Piscine veramente eccezionali, carino il river e molto diveretente la family pool con uno scivolo per i bambini. L'hotel dista circa 30 km dai parchi divertimento. il traffico è molto scorrevole ma non è agevole tornare ancora verso Orlando la sera per cenare. Nelle vicinanze si trova un supermercato Publix molto ben fornito per acquistare degli spuntini per la giornata, vivamente consigliati visto i prezzi all'interno dei parchi. Navetta gratuita per Disney, no per gli Universal. L'utilizzo del Computer dell'hotel per effettuare stampe è a pagamento.
5 out of 5
Recommended
for Everyone
by A verified traveler from sarasota florida

Great stay second time .

Posted Aug 24, 2015
Great hotel love the lazy river and pools. This was our second time at the hotel , we will be back very soon .
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 21, 2015
Great experience. The hotel and all facilities were great.
5 out of 5
Recommended
for Families
by A verified traveler from Atlanta

Awesome facility.

Posted Aug 21, 2015
Pros: Amenities.
Cons: Self parking should be free.
Location: Not much to do nearby. Location is beautiful if you don't get a parking lot view.
Love the Lazy River and the Waterfall into the Hot Tub. Cons....I did not want to leave!
3 out of 5
Recommended
for Everyone
by A verified traveler from Orlando, FL

Room key problems

Posted Aug 17, 2015
The key card would not work to let us into our room. So they switch our room and we still had the same problem again. The maintenance staff had to fix the lock on both rooms also our view outside was of the top of another building facing all the A/C units. But the staff was friendly and helpful. Parking should be free if you are staying and self parking.
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Great place- great location

Posted Aug 17, 2015
We loved this place - pricey for us on a regular basis - but well worth the occasional splurge. Pool area was fun for kids & anyone young at heart! We will come back any chance we get- close to Disney/Old Town area- there is Publix 5 minutes away for anything you need! Great location.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Experience, But...

Posted Aug 11, 2015
Pros: Everything (except all the nit picking taxes, parking etc.)
Cons: Full disclosure on price up front
Location: Everything. Disney, Universal, but with the pool and lazy river, why leave?
Got a great on line rate, nice room, but no Tub?!!. Rate was good though. Stand up shower worked fine, but NO TUB!!
5 out of 5
Recommended
for Everyone
by A verified traveler from naples florida

Nice hotel everything was on site that was needed

Posted Aug 10, 2015
Was really enjoyable so relaxing would do it again...
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent service as always

Posted Aug 10, 2015
Happy with the service. Am a gold member but did not have my membership on me and the champions gate could not pull up my membership details and so I was denied the discounts I could have enjoyed. Hotels should be equipped to be able to pull up membership info.