Ratings based on 960 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from California

Very nice facility with excellent customer service

Posted Jul 26, 2016
Stayed here four nights after having had a terrible time at the Marriott World Center. We booked our one bedroom suite via Expedia. We asked for a higher floor with the view of the main pool and was willingly accommodated. The entire suite was spacious and clean. Our king bedroom had its own TV, and had a huge love seat next to the ceiling-to-floor glass window that opened out to the balcony that was overlooking the swimming pool and Orlando. The living room had an impressively comfortable pull-out queen bed. We had a full kitchen set up with setting for four, a nice set of pots and pans, and top of the line appliances. The suite also had a small washer and dryer and complimentary detergent. We shared a spacious bathroom with two sinks, a detached bathtub, and a large shower. The toilet was in its own room. We did not get a chance to enjoy the pools as my girls were older and had spent all their time at the parks. The main pool was equipped with a water slide, and there were activities for younger kids all day. There was also an activity room on site with scheduled activities. The "quiet" pool was just around the corner and was rarely used. This is a gated resort, and you can park anywhere in their 3-floor garage, and is free of charge. We had friends visiting one evening and were provided with parking for them without hassle. Maid service was provided everyday. The service from the entire resort was exemplary, as expected from any Hilton business. We had a really pl
4 out of 5
by A verified traveler

Posted Jul 25, 2016
The hotel was very nice. I can't complain about the experience. However, the only thing I can say anything negative about is the resort fee. If you don't use it, you shouldn't have to pay it.
Comment from Hotel Management
Jul 25, 2016 by Eileen, Hotel Management
Thank you so much for your kind words regarding your recent stay with us. We truly enjoyed having you as a guest and we hope our service and amenities will make us your first choice for accommodations the next time you travel to Orlando. Peter M. Merrill General Manager HGV Orlando Resorts
4 out of 5
by A verified traveler from Toronto, ON

Great for families!

Posted May 13, 2016
Pros: The room, amenities and service. Location, although it was tucked away from the busy Disney Springs area was still close enough to all the attractions
Location: Disney Springs and Magic Kingdom is approx. $40 cab ride one way. Vineland Premium Outlet is 5 mins away and cab ride one way is about $8.
We enjoyed our stay at the Parc Soleil, the king bed suite we'd rented for a week was spacious and featured a kitchen equipped with not just cutlery, but toaster, can and bottle opener, glass corningware, colander and pots and pans. The in room washer/dryer was great to have, laundry detergent packs are provided but bring or buy your own fabric softener sheets. Added bonus was the roomy balcony that had a table with 4 chairs and a lounge chair. We had a great view of the Disney fireworks every night. The main pool was large and featured a great water slide. The on site café had a good menu and equally good chef, we ate there 3x and each time the food was cooked perfectly.The marketplace stocks things like luncheon meats to frozen lasagnas and chicken nuggets, also reasonably priced. We had a small issue of housekeeping missing us early in the week but 1 call to the front desk and the problem was quickly corrected. Plus not once did we encounter any time share sales pitch at all and we were able to check in 3h early as our room was ready. Great Hilton service all around.
Comment from Hotel Management
May 13, 2016 by Eileen, Hotel Management
Thank you so much for your kind words regarding your recent stay with us. We truly enjoyed having you as a guest and we hope our service and amenities will make us your first choice for accommodations the next time you travel to Orlando. Peter M. Merrill General Manager HGV Orlando Resorts
4 out of 5
by A verified traveler from Nederland

Groot resorthotel met mooie appartementen

Posted May 9, 2016
Pros: Mooie kamers/appartementen.
Het resort van Hilton Grand Vacations Club is groot en deels nog in aanbouw, dus men probeerde ons een aantal keer te verleiden tot een time-share presentatie. Maar het werd gelukkig niet te opdringerig. We zaten in een hele mooie 1-bedroom suite met aparte keuken/eetkamer/woonkamer (incl wasmachine/droger!) en groot balkon. Van alle gemakken voorzien, niks op aan te merken. Het hotel is vlakbij de attractieparken en winkels/restaurants, maar ligt zelf in een rustig deel van de stad. Er worden allerlei activiteiten georganiseerd en er is een fitness center.
Comment from Hotel Management
May 9, 2016 by Eileen, Hotel Management
Thank you so much for your kind words regarding your recent stay with us. We truly enjoyed having you as a guest and we hope our service and amenities will make us your first choice for accommodations the next time you travel to Orlando. Peter M. Merrill General Manager HGV Orlando Resorts
5 out of 5
by A verified traveler from New York

Two thumbs up

Posted May 2, 2016
Great hotel, perfect location, nice pool, satisfying food options, nice staff very clean and quiet. Overall enjoyed it very much and would love to come back.
Comment from Hotel Management
May 5, 2016 by Eileen, Hotel Management
Thank you for your wonderful review of our property. We are so glad to hear you enjoyed your time with us. We look forward to seeing you again in the future. Peter M. Merrill General Manager HGV Orlando Resorts
5 out of 5
by A verified traveler from Boston, MA

New, luxurious, and fun resort hotel

Posted Apr 24, 2016
Pros: New and comfortable rooms. Multiple amenities in the suites like in room laundry and full kitchen. Very nice bathroom. Fun pool and waterslide.
Cons: Parking spaces need to be wider. Pool side servers need to be more available.
Location: Close to Disney, Universal, and Seaworld. You will need a car for this hotel.
We came here for a family vacation. We received a 1-bedroom suite on a low floor so the view from the balcony was mediocre. The room is new with many amenities: a full kitchen, in room laundry, flat screen tv in each room, a dvd player, a very comfortable king sized bed, and a really nice bathroom with a large walk-in shower enclosed in glass and a luxurious stand alone soaking tub with a cool ceiling mounted tub filler. The pool is really fun for kids. Large with multiple fountains flowing into the pool. There is a waterslide that is fun for both kids and adults. The cafe is poolside and serves breakfast, lunch, and dinner. There are a few servers that bring drinks out from the bar but they seemed few and far between. There are multiple cabanas for rent. Food prices while inflated are reasonable compared to the nearby theme parks! This is a timeshare property so the staff will attempt to sign you up for a sales meeting. We politely declined and they didn't press the issue. Parking is included and there is a covered though incredibly cramped garage. The spaces are so narrow it reminded me of parking garages in the big city! They are currently building another 4-5 hotel buildings that will be attached to the complex so there is a fair amount of construction in the area.
Comment from Hotel Management
Apr 25, 2016 by Eileen, Hotel Management
Thank you for your wonderful review of our property. We are so glad to hear you enjoyed your time with us. We look forward to seeing you again in the future. Peter M. Merrill General Manager HGV Orlando Resorts
4 out of 5
by Edson Andre from Las Vegas

Hotel maravilhoso, porém internet péssima !!!

Posted Apr 22, 2016 on Hotels
Hotel maravilhoso, pena a conexão à internet ser tão ruim. Apesar de passar uma semana de férias, precisava usar a internet diariamente pra conectar na empresa, péssima, lenta e muitas vezes ficava sem funcionar, isso se repete a 3 anos que fico nesse hotel.
Comment from Hotel Management
Jun 25, 2016 by Peter, Hotel Management
Thank you for your wonderful review of our property. We are so glad to hear you enjoyed your time with us. We look forward to seeing you again in the future. Peter M. Merrill General Manager HGV Orlando Resorts
4 out of 5
by A verified traveler from Dallas, Tx

Spacious, but clearly still working out some kinks

Posted Apr 20, 2016
Pros: The amount of space, amenities provided, full dishes and kitchen utensils
Cons: Shower drain was very backed up, never drained quickly and maintenance did not address
Location: 10 minutes to Disney, long winding roads which makes it secluded and private
This room was exactly as pictured. It was HUGE! We stayed in the 1 bedroom King suite. However, the shower drain did not drain. We called on the first day and they said they would address it, however they did not. We didn't bother to call again since we were at the theme parks most days and it felt like a hassle to get it addressed. Overall, I am already looking to book again for the fall runDisney races.
Comment from Hotel Management
Apr 25, 2016 by Eileen, Hotel Management
Thank you for your wonderful review of our property. We are so glad to hear you enjoyed your time with us. We look forward to seeing you again in the future. Peter M. Merrill General Manager HGV Orlando Resorts
5 out of 5
by A verified traveler

Posted Apr 20, 2016
We just visited for the third time. We love the location, service, and amenities of this resort.
Comment from Hotel Management
Apr 21, 2016 by Eileen, Hotel Management
Thank you so much for your kind words regarding your recent stay with us. We truly enjoyed having you as a guest and we hope our service and amenities will make us your first choice for accommodations the next time you travel to Orlando. Peter M. Merrill General Manager HGV Orlando Resorts
4 out of 5
by A verified traveler

sehr große Hotelanlage

Posted Apr 19, 2016
Pros: Parkanlage, sogar für Läufer mit einer Laufstrecke,
Location: sehr gute Lage, innerhalb von 10-25 Minuten ist man bei den Themenparks, International Drive ist ca. 5 Minuten entfernt, viele Lokale und Einkaufsm.
klassische große Hotelanlage wie in Orlando üblich. Bauen noch zusätzliche Hotelkomplexe, große Pool -Landschaft, viele Kinder
Comment from Hotel Management
Apr 20, 2016 by Eileen, Hotel Management
Thank you for your review of our property. We are so glad to hear you enjoyed your time with us. We look forward to seeing you again in the future. Peter M. Merrill General Manager HGV Orlando Resorts