Ratings based on 948 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
82% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Hospitality

Posted Jul 29, 2016
Pros: The pool and convenience to shops
Location: Local bus took you to shopping center. Within walking distance of laundry facility, diner, and grocery store.
The staff was very nice. The shuttle driver was exceptional.
3 out of 5
by A verified traveler

It was I. Just the right spot

Posted Jul 18, 2016
I was not pleased that I was told via the Internet that I could pay at the desk when in fact they charged my cc
4 out of 5
by A verified traveler from Ottawa, On

hotel about 15 minutes to Disney World

Posted Jul 18, 2016
Cute hotel for 1 or 2 nights stay. The rooms are clean however they have a moldy smell to it. the breakfast area is small with several tables but really cramped and you cannot bring any breakfast food to your room which would have been easier for our family as I was travelling alone have 3 young kids. it's a small continental breakfast with also 1 waffle iron. All in all I would stay again but not more than a day or 2.
Comment from Hotel Management
Jul 26, 2016 by Sharon, Hotel Management
We're sorry that your room was less than perfect. Thank you for your feedback it will help us be better in the future.
1 out of 5
by A verified traveler from NYC

Not as advertised

Posted Jul 7, 2016
I booked a two bed non smoking room and knew I was arriving late. When I got there, there was only one room left. It was one bed and the entire room reeked of pot. Being from NYC, I always check for bed bugs. the mattress was ripped and stained brown in places. I couldn't say for sure if that meant they had bed bugs, but it did mean I didn't feel comfortable staying there. At midnight I was trying to find alternative hotels because I couldn't stay there. Awful. Just an awful experience.
Comment from Hotel Management
Jul 13, 2016 by Sharon, Hotel Management
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
5 out of 5
by A verified traveler from Southern IN

Waffles for breakfast, nice/small pool

Posted Jun 7, 2016
This was near the Disney parks. We just stayed one night. Room was clean and we always think it's a treat to get warm waffles for breakfast. Great stay.
5 out of 5
by A verified traveler from Rio de Janeiro, Brasil

Excelente hotel - Ideal para todos os parques.

Posted May 9, 2016
Pros: Para quem quiser economizar com aluguel de carro e de estacionamento nos parques, há serviço de traslado com o Sr. Antônio Villa.
Location: Próximo ao supermercado (comprei refeições e água para a noite). Caixa eletrônico dentro da recepção do hotel. Fácil deslocamento para os parques.
Para quem prefere ficar próximo aos parques da Disney e da Universal é uma excelente opção. Destaco: 1) Funcionários e atendimento excepcionais. 2) Quartos espaçosos, inclusive para quem viaja com crianças. 3) Café da manhã honesto: waffle, pão, café, leite e sucos, geleia e manteiga. 4) Estacionamento grátis. 5) Próximo ao supermercado (comprei refeições e água para a noite). 6) Caixa eletrônico dentro da recepção. 7) Piscina super agradável. 8) Se precisar, no próprio hotel são comercializados ingressos para os parques. 9) E o melhor, para quem quiser economizar com aluguel de carro e de estacionamento nos parques, há serviço de traslado com o Sr. Antônio Villa. É muito melhor porque o preço é cobrado por família, independente do número de pessoas.
Comment from Hotel Management
May 12, 2016 by Sharon, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
1 out of 5
by Janine from Hayward

Horrorsn at the Quality Inn in Clermont Florida

Posted Apr 27, 2016 on Hotels
First we had called and spoke to a human and requested a early check in they waited till we arrived at 8am to tell us this was no possible, the room was dirty even after the "carpet cleaning", room smelled like cigarette smoke and when the toilet overflowed I was handed a plunger. Do NOT stay at the Quality Inn in Clermont they treat their guests as if we owe them someonething.
Comment from Hotel Management
Jul 16, 2016 by Sharon, Hotel Management
We're sorry that your room was less than perfect. Thank you for your feedback. It will help us to be better going forward. Thanks for staying with us.
5 out of 5
by Rodrigo from Cascavel/PR

Excelente!

Posted Apr 27, 2016 on Hotels
Foi excelente! Recomendo, pois é um ambiente agradável e familiar. Com certeza voltarei a ficar. O café da manhã é simples, mas muito gostoso. Tem pão fatiado, café, suco, waffle, bolinho muffins.
Comment from Hotel Management
Jul 16, 2016 by Sharon, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
2 out of 5
by Andre Luis from Veranópolis

Piso do quarto muito sujo

Posted Apr 20, 2016 on Hotels
No geral o hotel é bom com um custo benefício bom, porém é IMUNDO. No primeiro dia, tirei meus tênis e andei alguns minutos sobre o carpete e meus pés ficaram pretos de tanta sujeira. É por esse fato que estou qualificando com uma nota tão baixa. Não voltaria a esse hotel, pois limpeza nada tem a ver com estrelas que o hotel oferece. É questão de higiene. Fiquei no quarto 112, mas tinha amigos em outro quarto com o mesmo problema.
Comment from Hotel Management
Jul 23, 2016 by Sharon, Hotel Management
We're sorry that your room was less than perfect.Thank you for your feedback. We have since hired a professional carpet cleaner to clean the carpets in all the rooms. thanks for staying with us.
4 out of 5
by Ken from jacksonville

adequate

Posted Apr 19, 2016 on Hotels
The breakfast could have been a little better for a hotel that charges a resort fee
Comment from Hotel Management
Jul 23, 2016 by Sharon, Hotel Management
Thanks for staying with us. We're sorry you were not happy with our breakfast and we are working hard to make it better as quickly as we can. Thank you for your feedback.