Ratings based on 1,547 Verified Reviews

4.2 out of 5
88% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Winnipeg Manitoba Canada

Suite perfect for family and privacy

Posted Dec 11, 2017
Pros: Cleanliness, free full breakfast, Suite room.
Location: Close to all attractions-Disneyworld, Downtown Disney, Unversa, Seaworld and lots of restaurants.
Great place to stay. Over and above our expectations. Suite was great especially with our 13 year old grandson. Gave us all privacy and a separate area for watching television. Hotel was very clean and staff was very courteous and helpful. Thank you to concierge Marco for his patience, humour and kindness with our endless questions. Close to all attractions and free full breakfast was amazing. Will definitely come back and recommend.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 27, 2017
Excellent hotel to stay in your vacation I recommend to my friends and the one to make a great vacation
Comment from Hotel Management
Nov 27, 2017 by Joyce Lee, Hotel Management
Thank you for your feedback. Your recommendation is every much appreciated. Come visit us again in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 27, 2017
Is the second time I stay in the hotel. Excellent and grateful.
Comment from Hotel Management
Nov 27, 2017 by Joyce Lee, Hotel Management
Thank you so much for your feedback. We are very happy to hear you enjoyed your stay with us. Come visit us again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Quebec, Canada

Nice hôtel between Walt Disney World and Un Studio

Posted Nov 13, 2017
Pros: The price
Cons: The shuttle, the staff at the counter.
Location: The place is adequate
The hôtel is confortable and not too expensive. The weekness is the breakfast, the food offered stay the same every day of the week. The only fruit is apples. Be aware! The shuttle to Disney does not stop where it should so be attentive to other buses around the given gate on the site.
Comment from Hotel Management
Nov 14, 2017 by Joyce Lee, Hotel Management
Thank you for your feedback. We are very happy to hear you enjoyed your stay with us. Come visit us again the next time you are in the area.
3 out of 5
Recommended
for Everyone
by A verified traveler from connecticut

Convenience because of shuttles to disney

Posted Nov 12, 2017
The pool wasn’t heated and closed by 6 pm because lights weren’t working The hot tub wasn’t hot. The hot water for the tea in the morning wasn’t hot enough. The pastries were stale the eggs for breakfast were gross. The yogurt and waffles were good. The guy in guest services was excellent
Comment from Hotel Management
Nov 13, 2017 by Joyce Lee, Hotel Management
Thank you for your feedback. Due to the warm weather, our pool isn't currently heated. We will definitely look into the light issue. We hope you will give us another opportunity to show you what we are fully capable of.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great value close to Disney

Posted Nov 11, 2017
Pros: Free breakfast & shuttle service to Disney parks. Close to outlet mall & restaurants.
Cons: Offer foam pillows as an option to feather. Lighter colored feature wall (instead of burgundy) would be more appealing in the rooms.
Location: Great location close to freeway, theme parks, restaurants and shopping.
We stayed a week and enjoyed the breakfast & shuttle service which were included. The suite was a good size with kitchenette & separate bedroom. We were usually the only ones using the pool area so it was nice and quiet. Breakfast included eggs, hashbrowns, sausages, oatmeal, cereal, toast, muffins, yogurt, apples and Mickey waffles. The location was a 10-15 minute walk from a wide variety of restaurants and some souvenir shops. It's close to I-4 so easy to access. There is a person on site to help arrange event tickets and we appreciated his help getting Orlando Magic tickets. The hotel isn't fancy but we found it to be excellent value.
Comment from Hotel Management
Nov 13, 2017 by Joyce Lee, Hotel Management
Thank you so much for your kind words. Glad you enjoyed every aspect of your stay and appreciate your patronage. We hope you will come visit us again in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Orlando trip oct 2016

Posted Nov 5, 2017
This is a great hotel with nice rooms, good breakfast, and a friendly staff. The only thing that needs to be addressed is the lights for the pool. They aren't working therefore the pool gets closed down at 7pm. When a hotel advertises that it has a pool and hot tub it should be open. Or add a note on the booking telling everyone that the lights are burnt out by the pool therefore it will closing early for the next foreseeable future. I know it sounds like a simple thing. We were there for 8 days and it never got fixed.
Comment from Hotel Management
Nov 7, 2017 by Joyce Lee, Hotel Management
Thank you so much for your feedback. We are very sorry for what you encountered during your stay. Your feedback is very important to us and we will address the matter.
3 out of 5
Recommended
for Everyone
by A verified traveler from florida

Good experience but definitely could improve.

Posted Oct 30, 2017
Good experience but definitely could improve. Arriving the staff was courteous and efficient when checking in. The beds were extremely comfortable. When we wanted to go swimming the lady at the front desk said the pool is closed because the lights were broken. We later talk to another staff member who said it wasn't true and turn the lights on and we were able to enjoy the hot tub. everything about the breakfast was good except for the eggs. Don't know if their powdered but they are terrible. Might be a small detail but a detail that would otherwise have me give the breakfast buffet a 10 out of 10.
Comment from Hotel Management
Nov 2, 2017 by Joyce Lee, Hotel Management
Thank you for your feedback as it tells us what we need to work on or continue doing. We will definitely address the issues you have mentioned. Come visit us again in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from israel

Great hotel good price

Posted Oct 11, 2017
We stayed at the hotel for 5 nights. Every thing was great. It is very close too sea world -6 minutes!!! And all the restorants and malls. The only thing that was missing in breakfast was cream cheese. (And vegetables). We liked the hotel and will come back in the next time we visit Orlando.😍😁
Comment from Hotel Management
Oct 12, 2017 by Joyce Lee, Hotel Management
Thank you so much for your feedback. We appreciate your patronage regarding the breakfast and will definitely keep it in consideration. Glad you enjoyed your stay. Come visit us again.
5 out of 5
Recommended
for Everyone
by A verified traveler from sC

Very nice hotel especially for the cost super clea

Posted Oct 1, 2017
This was one of the cleanest hotels I've seen especially for the cost we were pleasantly surprised with all the facilities. My husband and son enjoyed the breakfast every day and I was impressed with the sound quality of the walls we did not hear other people moving around in the rooms and all their our room was feet away from a busy elevator we never once heard people coming and going or the elevator opening and closing . We stayed six nights here and we would definitely recommend and stay here again the next time we return to Orlando .
Comment from Hotel Management
Oct 2, 2017 by Joyce Lee , Hotel Management
Thank you so much for your recommendation as word of mouth is the key to a successful business so thank you. We are very happy you enjoyed every aspect of your stay. Come visit us again in the near future.