Ratings based on 1,015 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

Out-of-the-way Hotel

Posted Feb 1, 2016
Pros: Very clean.
Cons: Do away with whatever air freshener is being used. It is terrible! Fix the phones for safety's sake.
Location: Not good. Too far to walk alone to the nearest restaurants.
The hotel is in a quiet location but not near any dining options. If the weather is nice, you can walk to a group of restaurants. If you're by yourself and not comfortable walking back at night alone, this is not an ideal place for you. Additionally, the phones did not work in my room and I felt that for security reasons, that was not acceptable. I reported it to the hotel front desk but nothing was fixed. There was a very strong "perfume-like" air freshener used in the room that was overpowering and far too strong. It seriously bothered me and was a problem. On the upside, the room was spacious and very clean!
Comment from Hotel Management
Feb 4, 2016 by Joyce Lee, Hotel Management
Thank you for taking the time to tell us about your stay. We appreciate your feedback. Please know your comments have been forwarded to our Management team so they are aware and can make any necessary changes. We hope you will stay with us again the next time you are in the area.
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta, GA

Great location near parks and downtown Disney

Posted Feb 1, 2016
I stayed here two times before and liked it every time.
Comment from Hotel Management
Feb 1, 2016 by Joyce Lee, Hotel Management
I am so happy to hear that you continue to stay with us. We appreciate our repeat guests returning; it tell us we are doing something right.
Comment from Hotel Management
Feb 1, 2016 by Joyce Lee, Hotel Management
I am so happy to hear that you continue to stay with us. We appreciate our repeat guests returning; it tell us we are doing something right.
Comment from Hotel Management
Feb 1, 2016 by Joyce Lee, Hotel Management
I am so happy to hear that you continue to stay with us. We appreciate our repeat guests returning; it tell us we are doing something right.
Comment from Hotel Management
Feb 1, 2016 by Joyce Lee, Hotel Management
I am so happy to hear that you continue to stay with us. We appreciate our repeat guests returning; it tell us we are doing something right.
Comment from Hotel Management
Feb 1, 2016 by Joyce Lee, Hotel Management
I am so happy to hear that you continue to stay with us. We appreciate our repeat guests returning; it tell us we are doing something right.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 10, 2016
Our rooms were clean. Plenty of space in the suite for 5 people comfortably. The staff was friendly. There was a good amount of choices for breakfast. The coffee was delicious!
Comment from Hotel Management
Jan 11, 2016 by Joyce Lee, Hotel Management
Thank you for your kind words. I am happy to hear that you enjoyed your stay with us. Your feedback is very much appreciated. I am glad you enjoyed the coffee, it is always wonderful to start the morning on a great start. We hope to see you again in the near future.
5 out of 5
Recommended
for Families
by A verified traveler from Colorado

Just what we needed

Posted Jan 5, 2016
This hotel has kitchenettes inside the rooms. We have a special diet due to allergies, so this worked out great.
Comment from Hotel Management
Jan 5, 2016 by Joyce Lee, Hotel Management
Thank you for your kind words. I am glad you enjoyed your stay with us and enjoyed your room. We hope to see you again in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler from miami florida

Very satisfied

Posted Jan 3, 2016
Great location! Rooms very clean, breakfast was good. While installation were good, could use some maintenance.
Comment from Hotel Management
Jan 4, 2016 by Joyce Lee, Hotel Management
Thank you for your review. I am happy to hear that you enjoyed your stay with us. We appreciate your feedback and will definitely be taken into consideration.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Dec 27, 2015
Good Hotel for the price, good location and good breakfast
Comment from Hotel Management
Dec 28, 2015 by Joyce Lee, Hotel Management
Thank you for your positive comments; it is greatly appreciated. We hope to see you again in the near future.
3 out of 5
Recommended
for Everyone
by A verified traveler from Montréal

Hotel propre et bien situé sur une rue tranquille.

Posted Dec 22, 2015
Location: Disney et Universal et Seaworld à proximité.
Hotel très tranquille et très propre. Les oreillers ne sont pas adéquats. La hotte n'est pas située au dessus de la surface de cuisson d'où ma gêne de faire cuire certains aliments.
Comment from Hotel Management
Dec 23, 2015 by Joyce Lee, Hotel Management
Thank you for taking the time to tell us about your experience. I am pleased to hear that we met certain expectations. However, I am disappointed to hear that we did not meet others. Your feedback is very much appreciated. We hope to see you again in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from NEW YORK

beautiful, friendly quiet comfortable safe clean

Posted Dec 2, 2015
Pros: EVERYTHING
Cons: NOTHING
Location: Very convenient
Wonderful stay staff very friendly and helpful and comfortable beds clean appliances and homey
Comment from Hotel Management
Dec 10, 2015 by Joyce Lee, Hotel Management
Thank you for taking the time to tell us about your experience. I am pleased to hear that we met every expectations of yours! Relaxation is the key to a successful vacation and it sounds like you did just that.
3 out of 5
Recommended
for Everyone
by A verified traveler from München

Leider dreckige Toilette, sonst ok

Posted Nov 26, 2015
Wir haben im Quality Inn Lake Buena Vista drei Nächte verbracht. Hatten einen grosszügigen Küchen/Wohnbereich und ein separates Schlafzimmer. Was uns leider direkt nach Ankunft sehr aufstieß, war die absolut dreckige Toilette, mit Rückstanden von was auch immer, was wir erstmal beseitigen mussten... Absolutes No Go! Zum Rest: Frühstück: ist inklusive, leider jeden Tag das selbe aber für 3 Tage ok: Waffeln, Fruit Loops, Oat Meal, Mini Muffins, Toast, Ei aus Pulver, Schinken, Würstchen... Parken am Hotel ist inklusive. Lage sehr gut, zwischen Disney und Universal und in der Nähe gibt es einige Möglichkeiten essen zu gehen. Gute Verkehrsanbindung. Täglicher Verkauf von Eintrittskarten für Disney, Universal und Sea World (und weitere wie Busch Garden in Tampa etc) in der Lobby. Das Ehepaar, das die Karten verkauft ist zauberhaft und sehr hilfsbereit. Weisen auf Kombitickets hin und nehmen sich Zeit. Zum Disney World fahren Busse, die Zeiten fanden wir auch echt ok (8.15uhr, 9:30uhr und 12:15uhr für Langschläfer). Der Transfer ist inklusive beim Ticketkauf und sehr zu empfehlen, da die Parkgebühren irre sind. Zu Universal gab es leider keinen Transfer, jedoch ist es mit dem Auto vom Hotel aus sehr leicht zu finden. Dort muss man dann eben in den sauren Apfel beißen und 20$ fürs Parken bezahlen. Nur 10 min mit dem Auto befindet sich eine Outlet Mall, falls man shoppen will.
Comment from Hotel Management
Dec 21, 2015 by Joyce , Hotel Management
Thank you for taking the time to tell us about your stay. I am pleased to hear that you enjoyed your time with us. Your feedback is very much appreciated. I am glad you were able to arrive at the theme parks that you've requested. Our staff strive to give the best customer service possible and it sounds like we did just that. Let us know if you need anything.
4 out of 5
Recommended
for Everyone
by A verified traveler from Dunsford Ontario , Canada

Good place to stay great location

Posted Nov 25, 2015
The ease of access to the I4 made it a great location. The beds were comfortable and housekeeping was very thorough. The breakfast area was clean and the food helped start the day. A good continental breakfast. If you wanted to go to Disney it was ten minutes away.
Comment from Hotel Management
Dec 23, 2015 by Joyce Lee, Hotel Management
Thank you for your positive feedback. It is very much appreciated. I hope you enjoyed your time at the parks and were able to relax after a long day. We hope to see you again.