Ratings based on 1,403 Verified Reviews

4.2 out of 5
89% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Very neat hotel. Friendly and helpful stuff.

Posted May 20, 2017
Room was very clean. And also comfortable. Has all what we need. Living room sofa was big enough to accommodate our two kids to sleep, with no problem:)
Comment from Hotel Management
May 22, 2017 by Joyce Lee, Hotel Management
Thank you for taking the time to tell us about your stay. We are very happy you enjoyed your stay with us. Kind words like yours is very much appreciated.
2 out of 5
by A verified traveler

Do NOT Give This Hotel Your Phone Number!!

Posted May 11, 2017
Pros: Nothing impresses about this hotel! Really
Cons: Better breakfast, and not lying to me that my phone number is needed and won't be used for any promotional activity.
Location: See the Parks, that is there is to do there.
I am writing a review of this hotel five months after we stayed there. I did not review it at the time because it made very little impression on me. But then I have received at least 20 to 25 phone calls from either them or the people they gave my phone number to. I know this because every phone call I have received has identified itself as a resort that we have stayed in before and then proceeds to offer me a stay in Orlando again. At the time we checked in, I was asked for my phone number and I told them I had an issue with getting solicitations on my phone. I was told that was just for emergencies related to our stay and that the hotel required it. So I complied. What a mistake. I have begged, yelled and threatened about these phones calls and in each instance the operator calling me simply just hangs up before I finish. Several times I have gone through the step of making a choice to remove my number at the end of the the pre-recored message I get first or by calling back the number; each time I got a confirmation that my number was removed and it has not; in once instance, I got a call the next evening. What is worse, they have managed to make a call from varying numbers that always start with my own area code so as to conceal the origin of the call. I have stayed in hotels and resorts in at least 40 countries around the world, but I have never encountered anything remotely like this associated with the ONE time I stayed in this Orlando hotel. Be warned!
1 out of 5
by A verified traveler from Edmonton

Don't stay here!

Posted May 7, 2017
Two words. "BED BUGS." Nothing more needs to be said.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Apr 27, 2017
Nice hotel close to everything..Can walk to many places to eat. Hotel staff was very nice and helpful. Needs a little updating room carpets.
Comment from Hotel Management
May 2, 2017 by Joyce Lee, Hotel Management
Thank you so much for your feedback. We are very happy you enjoyed your stay with us. Come visit us again in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler from uk

Comfortable, good location

Posted Apr 25, 2017
Pros: Separate sitting room area
Cons: Minor refurbishments to kitchenette.
Location: Close to parks and access to I 4
Friendly staff, clean and comfortable, good location for visiting parks, some signs of wear and tear on kitchenette facilities, no variation to selection of breakfast menu, property close to I 4 .
Comment from Hotel Management
May 1, 2017 by Joyce Lee, Hotel Management
Thank you for your feedback. We are very happy you enjoyed your stay with us. Feedback like yours is very much appreciated. Come visit us again in the near future.
4 out of 5
Recommended
for Families
by A verified traveler from New Jersey

Nice suite for family of 5 with free breakfast

Posted Apr 22, 2017
Pros: Close to all parks, free breakfast, clean, nice outdoor pool and hot tub
Location: Close to Disney, Universal and Sea World
Very happy with cleanliness, proximity to parks, value for your money, free breakfast
Comment from Hotel Management
Apr 24, 2017 by Joyce Lee, Hotel Management
Thank you for your feedback. We are glad you enjoyed your stay with us. Come visit us again the next time you are visiting the area.
3 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Apr 16, 2017
hotel was okay. There were no pillows or blankets in the room for the sofa couch so we had to go to the front desk to get some. But other than that no issues. Breakfast was good.
Comment from Hotel Management
Apr 18, 2017 by Joyce Lee, Hotel Management
Thank you for your feedback. We recommend calling the front desk from the hotel phone and they will gladly bring you any necessities. Your feedback is greatly appreciated. Come visit us again in the near future.
3 out of 5
Recommended
for Everyone
by A verified traveler from fl

Older place with makeup. Nice place tho.

Posted Apr 13, 2017
Nice suite. Can tell by bathrooms and kitchen it was older. We had a nice stay. Would stay there again. Good value $$ and free breakfast.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 9, 2017
very clean room, nice location. Dining room is very busy during breakfast time.
Comment from Hotel Management
Apr 10, 2017 by Joyce Lee, Hotel Management
Thank you for your feedback. We are very happy you enjoyed your stay with us. Come visit us again in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome stay!

Posted Apr 9, 2017
I was very impressed by this hotel! It will be my go to from now on. I love the fact that it had a full kitchen. Everything was clean and we had no issues at all.
Comment from Hotel Management
Apr 10, 2017 by Joyce Lee, Hotel Management
Thank you for your kind words. We are very happy you enjoyed your stay with us. Come visit us again in the near future.