Hi Ernest,Thank you for sharing the rating about your experience here with us. We are happy to see your stay was pleasant overall, and we hope to have the pleasure of hosting you again soon.

Dear Keylla, We're truly sorry to hear about your disappointing experience at our hotel. Your feedback is incredibly valuable to us, and we're deeply saddened to learn that we fell short of meeting your expectations. We apologize for the inconvenience you faced due to the cleanliness issues and the lack of amenities you expected. Rest assured, we take your concerns seriously, and we'll be addressing them promptly to ensure that such issues don't recur in the future. Your comfort and satisfaction are our utmost priorities, and we hope for the opportunity to make things right and regain your trust in our services. Thank you for bringing these matters to our attention.

Dear Valued Guest, Thank you for bringing your concerns to our attention. We sincerely apologize for the inconvenience you experienced during your recent stay. Please know that we are currently undergoing renovations to improve the overall experience for our guests, including updates to the carpeting and pool area. Regarding the issue with bugs, we assure you that we take cleanliness and pest control very seriously, and our team has thoroughly inspected the room in question to address any potential issues.We understand your frustration and want to make things right. As a gesture of goodwill, we have upgraded your room to ensure a more comfortable and enjoyable stay during the remainder of your time with us. We hope this demonstrates our commitment to providing exceptional service and accommodations. If there is anything else we can do to improve your experience, please do not hesitate to let us know.Warm regards,Ramada Front Desk

Hi Jhon, we are sorry for your experience with us. During this moments the hotel its under renovation, that is why the pool is being cleaned, painted and fixed. We hope to see you again soon.

Dear Lorraine,We're truly sorry to hear about your disappointing experience during your recent stay with us. Your feedback about the condition of the walls, the outdated property, and the limited breakfast options is concerning, and we sincerely apologize for falling short of your expectations. It's heartening to know that our front desk receptionist provided you with polite and accommodating service; however, we understand that it doesn't fully compensate for the overall issues you encountered. Please know that we take your comments seriously, and we will work diligently to address these areas of concern to enhance the quality of our guests' experiences. We value your feedback and hope to have the opportunity to welcome you back in the future with a much-improved stay.

hi paul,we apologize for your experience. we try very hard to provide the best experience for all of our guest.You have been heard and we are working very hard to correct this issue At this moment we are under new management and we have started renovations. we can assure you that your next visit will exceed your expectations

HI German, we are sorry for your inconvenience unsafe feeling you had trough your stay. The outside door remains unlocked due to the number of kids and families that stay here and always having guests coming in during any time of the day. Unfortunately, the hotel is under renovation, this includes rooms and a pool. We offer breakfast included in your room charges which means we do not charge any extra fee for breakfast.At the weekends its continental breakfast and during weekdays its cold breakfast this includes fruits, bread, coffee, and milk, with butter and cream cheese. we look forward to seeing you again and improve your experience with us.

Hi Ana, thank you for you honesty. The hotel is under renovation at the moment we are fixing rooms and the pool is also being cleaned and painted. We kindly appreciate your time and we are very much thankful for your stay at our Hotel. We look forward to seeing you again and improve your experience here with us.

Hi im sorry for the inconvenience, breakfast its from 6:30 am to 9am. Thank you for your stay, we look forward to seeing you again.

Dear Renee,I'm truly sorry to hear about your disappointing experience at our hotel. Your feedback highlights several concerning issues that do not reflect the standard of service and cleanliness we strive to maintain. We deeply regret the inconveniences caused by the unclean common areas, security lapses, maintenance issues, and disturbances during your stay. Rest assured, we take your comments seriously and will address each of these issues with our team to prevent similar occurrences in the future. Your comfort and satisfaction are our top priorities, and we sincerely apologize for falling short of your expectations. We hope you'll consider giving us another chance to provide you with the exceptional experience you deserve. Thank you for bringing these matters to our attention.

Hi Louise!Thank you for taking the time to share your feedback and for leaving your five-star rating of ourhotel.We are happy to hear that you enjoyed all aspects of your stay. I can't begin to express howmuch it means to our management and staff to hear from guests like you who had a greatexperience.We're glad you had a great time with us, and we look forward to serving you again.

Dear Heather,We're truly sorry to hear about your experience during your recent stay. Please accept our sincerest apologies for the unacceptable conditions you encountered. We understand that cleanliness is of utmost importance, and it's disheartening to learn that we fell short of your expectations. Rest assured, we take your feedback seriously and will address the issues immediately to ensure that such incidents do not recur. Your comfort and satisfaction are our top priorities, and we hope to have the opportunity to regain your trust in the future.

Dear Holger,I'm truly sorry to hear about your disappointing experience at our hotel. Your safety and comfort are our utmost priorities, and it's disheartening to learn that we fell short of meeting your expectations. We deeply apologize for the cleanliness issues and the smell of cigarette smoke in your room. This is not reflective of our standards, and we're actively working to address these concerns. The response you received from our front desk is unacceptable and does not align with our commitment to guest satisfaction. Please know that we take your feedback seriously and will use it to make immediate improvements. We understand your decision not to return, but we sincerely hope you'll give us another chance to provide you with the exceptional experience you deserve should your travels bring you back to the area.

Hey Kathy, thank you for your review. We look forward to seeing you again.

Hello we are so sorry that you were unhappy with your stay here, we under renovation at this moment and with everything playing into matter we truly was fully booked.

we apologize for the uncomfortable stay,thank you for the honesty.Kind regards

i apologize for the door being open. Thank you for staying with us we hope u revisit in the future!

Dear Jojo, We're genuinely sorry to hear about your unpleasant experience during your stay. Your health and comfort are our top priorities, and it's disheartening to learn that the condition of the carpet impacted your well-being. Maintaining a clean and healthy environment is essential to us, and we'll address this issue promptly to ensure it doesn't happen again. We appreciate your feedback as it helps us to improve and provide a better experience for all our guests. If you're open to giving us another chance, we'd love the opportunity to make it right for you.

We apologize for the uncomfortable stay. we are working diligently to make everyone's stay pleasant, we are beginning our renovations soon.

We apologize for the inconvenience you experienced while at our hotel, we are grateful for the honest review. We hope to start our renovation very soon, we thank you for the stay.KInd regards,Management

Hi Angela!Wow! We are absolutely thrilled to see that you gave us a perfect rating! Your satisfaction is our greatest reward, and we're over the moon that you had such a fantastic experience with us. While we would have loved to hear more about your stay, the fact that you didn't have any specific comments indicates that everything met or even exceeded your expectations. We're delighted to have played a part in making your time with us enjoyable, and we can't wait to welcome you back for another amazing experience. Your perfect score has put a smile on our faces, and we're committed to keeping that positive vibe alive for your future visits!

We apologize for your uncomfortable stay here, we try our best to accommodate every guest. Thank you for your honest review.Kind regards, Management

We are thrilled you enjoyed your stay, would love to have you back!.Kind regards,Management

we apologize for your uncomfortable stay, we are very thankful over the honest review.Kind regards,management

Hi Melissa,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Our team strives to maintain a peaceful and clean environment for all our guests, and we regret that we fell short of your expectations in this regard. We will review our current procedures to address the noise and cleanliness concerns you've raised. Your comments are invaluable in helping us make necessary improvements, and we thank you for bringing them to our attention.

good evening Carla I am truly sorry you had a bad experience at our hotel please let us know how we can best assist you.

Greetings Ricardo, We're absolutely thrilled to hear that your first experience at our hotel left you with a positive impression, earning us a fantastic 4 out of 5! It warms our hearts to know that you had a good stay, and we're already looking forward to welcoming you back when you find yourself in our neck of the woods again. Your willingness to stop by again is the best compliment we could receive, and we can't wait to go above and beyond to make your next visit even more memorable. Safe travels until then, and thank you for choosing us!

Dear Madeline, Thank you for taking the time to share your feedback with us. We genuinely appreciate your stay at our hotel, and your opinion matters a great deal to us. We noticed your rating of 3 out of 5 and the absence of specific comments. We sincerely apologize if there were any aspects of your experience that did not meet your expectations. Our goal is to provide exceptional service, and we would love to learn more about your stay to address any concerns you may have had. Your satisfaction is our top priority, and we are committed to making improvements based on your valuable input. Please feel free to reach out to our customer service team with more details so that we can better understand your perspective and take appropriate actions. We hope to have the opportunity to welcome you back and exceed your expectations in the future.

We are very pleased to know you had an enjoyable stay. we are working diligently to make everyone's stay pleasant, thank you so much and have a merry christmas!! Hotel Management

Good Evening, We sincerely apologize for the inconveniences u endured while staying. This Upcoming year we are beginning our renovations, to make this hotel as beautiful and enjoyable as we can. Our housekeepers work diligently every day to make sure all of the rooms are clean and serviced, for anybody staying weekly, they are serviced every Sunday and Wednesday. While we begin our new renovations we hope to extend the breakfast with as much delicious food as we can, breakfast does begin at 6 am and ends at 9:30 am. we hope to see you again Sincerely, Hotel Management

Dear Laura,Thank you for taking the time to share your feedback following your recent stay at our hotel. We appreciate your honest rating, and we truly value your input. We're sorry to hear that your experience fell short of expectations, as indicated by the 1 out of 5 rating. Without specific comments, it's challenging for us to address the issues you may have encountered. We genuinely care about our guests' satisfaction, and we would welcome the opportunity to learn more about your stay to make improvements where needed. If you could provide additional details or reach out to our customer service team directly, we would be grateful for the chance to address your concerns and ensure a more positive experience in the future.

we would like to apologize for the inconvenience this may have cost you, however we gave them an option as to what they wanted to do we explained to the guest that the water issue was something out of our control. and it was fixed the same night by 8pm, we had clean water we wanted to give her the refund because she complained about the water and not been able to shower so we explained to her if we refund you the money you have to leave the hotel we will not give you a refund and then keep you in the hotel for free or give u a free night unfortunately that is not how things work. we was simply trying to do the best we can

Hi Patricia,We're over the moon that you chose to stay with us and took the time to share your thoughts! Your 3 out of 5 rating speaks volumes, and we're eager to learn more about your experience. Your feedback guides us in our mission to provide top-notch service, and we can't wait to hear any additional comments you might have. We're committed to turning that 3 into a 5 on your next visit, ensuring an even more fabulous stay. Cheers to making your future stays truly exceptional!

Dear Michael,Thank you for taking the time to share your feedback with us. We sincerely apologize for the challenges you encountered during your stay. We deeply regret that our property did not meet your expectations, and we are committed to addressing the issues you highlighted.We understand the importance of a smooth check-in experience, and we apologize for any inconvenience you faced in this regard. Your concerns about the room conditions, including the smell of cigarette smoke, the condition of the room door, damp carpet, single-paned windows, and discolored water, are taken seriously. Our team will immediately investigate and address these issues to ensure a more comfortable and pleasant stay for our future guests.Creating a safe and enjoyable environment for our guests is our top priority, and we appreciate your candid feedback as it helps us identify areas for improvement. We value your patronage and hope to have the opportunity to regain your trust in the future.

Dear Laura,Thank you for taking the time to share your feedback with us. We appreciate your honesty, and we apologize that your experience fell below your expectations. We understand the importance of a comfortable stay, and it's disheartening to learn that you rated your visit a 2 out of 10. The picture you provided of the room is particularly valuable, and we will thoroughly investigate the issues highlighted to address them promptly. Our commitment to guest satisfaction is unwavering, and we sincerely apologize for any inconvenience you may have faced. Your feedback is invaluable in helping us improve, and we hope to have the opportunity to welcome you back for a more positive experience in the future.

Hi Igor,We are delighted to hear that Alma and our front desk team contributed to making your stay enjoyable and comfortable. It's always rewarding to receive positive feedback about our dedicated staff members who go above and beyond to ensure a clean and accommodating environment for our guests. We take pride in providing excellent service and appreciate your recognition of our efforts. We look forward to welcoming you back for another pleasant experience in the future.

Ramada davenport would like to thank you for the review, we are conducting a renovation of the facility, we are also working on the cleanliness off this facility as well as the cosmetic issues in the facility we appreciate guest like you that take the time to let us know where we are lacking at I am truly sorry your experience was not what you expected and that we did not meet your expectations hopefully you can give us a chance on your next stay.

good afternoon, thank you for the review, we are conducting a renovation of the property. we are truly sorry that you stay was not a pleasant one, and we would like to let you know that we are working on the issues noted above. we apologize for the inconvenience this caused you and hope you can give us another try after our renovation of the property and rooms, thank you for your business.

good afternoon, ramada davenport would like to thankyo for your business and also for the review you left us have a bless day.

Dear Andrew,I want to express my sincere apologies for the frustrating experience you encountered during your recent stay with us. It is disheartening to hear that our front desk staff was unable to assist you promptly and effectively due to Wi-Fi issues, and I deeply regret any inconvenience this may have caused. We understand the importance of resolving such matters promptly, and we are actively working to address and prevent similar situations in the future.Regarding the cancellation penalty, I understand the additional frustration this must have caused, and I'm truly sorry for any miscommunication. We value your feedback, and your concerns will be shared with our team to ensure we learn from this experience and improve our service. We genuinely appreciate your feedback as it helps us enhance our guest experience.

Dear Laurel,Thank you for taking the time to share your feedback with us. We're truly sorry to hear about the inconveniences you encountered during your stay. Your comfort and satisfaction are of utmost importance to us, and we deeply regret that we fell short of your expectations. We understand the inconvenience caused by the lack of an elevator, and we'll certainly take this into consideration for future improvements. Our staff should always be attentive and helpful, so we'll address this matter with our team immediately. As for the breakfast, we're committed to enhancing the quality and variety of our complimentary offerings. Your comments are invaluable in helping us make necessary changes to ensure a more enjoyable experience for our guests. We hope you'll give us another chance to provide you with a better stay in the future. Your feedback is essential in helping us strive for excellence.

Dear Richard,We appreciate your feedback on your recent stay with us. We want to extend our sincere apologies for falling short of your expectations. We understand your concerns about the condition of the property, and we'd like to inform you that the hotel is now under new management. Over the next several months, we will be undergoing extensive renovations to enhance the overall guest experience. We hope that you might consider staying with us again in the future, as we work diligently to improve and provide a more comfortable and enjoyable stay for our guests. Your feedback is valuable to us, and we are committed to making positive changes based on your input. Thank you for sharing your thoughts with us.

Hi Dearyl,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

Good evening, Ms. TiffanyI'm sorry for your inconvenience. We always offer to move the guest in the event the guest is not satisfied with their accommodations. You were offered to be moved to another building/room but declined the offer and stated that you would just be leaving. Also we keep towels at the front desk for guests request and we ALWAYS provide change/quarters for our guests to use our washer and dryer on the property.

Hi Candace,We appreciate your feedback and value your thoughts on our facility. It's important to note that we constantly strive to maintain our property to the highest standards, and any maintenance issues are promptly addressed. We understand that certain areas may show signs of wear and tear over time, but we assure you that we are committed to ongoing improvements to enhance our guests' experience. Your comments serve as a valuable tool in our continuous efforts to maintain and elevate our property, and we hope you'll consider returning to experience the positive changes that result from such feedback.

Hi Yessenia,We appreciate your feedback and are delighted to hear you had a positive experience with our staff during your recent stay. We understand that the lighting in your room did not meet your expectations, and we apologize for any inconvenience this may have caused. Our team is constantly working to enhance our guest experience, and we will certainly take your comments into consideration to improve our facilities. Your valuable input helps us in our ongoing commitment to provide the best possible stay for all our guests. Thank you for choosing to stay with us.

Hello Mary,It was our privilege to earn your business and we hope to host you again on your next trip.

Hello Juan,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

Dear Caroline, I'm sorry to hear about your concern regarding the hotel's no-smoking policy. It's essential for hotels to enforce such policies to ensure the comfort and safety of all guests. Your feedback is valuable, and I recommend bringing this matter to the attention of the hotel's management, as they can take appropriate action to address any violations of their policy. Thank you for sharing your observation, and we hope that the hotel will work to ensure a smoke-free environment for all guests.