Ratings based on 176 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
88% of guests recommend
4.5 Room cleanliness
4.1 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from Bethesda, United States of America

Nice Facilities, but units are poorly appointed

Posted Nov 28, 2016
We had a pleasant stay at the resort. My kids loved the pool and slides. The onsite restaurant was surprisingly quite good and offered the best meals we had all week. The units are roomy and the private deck was a very nice feature. However, appliances were not in good working order, missing basic cooking tools, carpet was worn and very dirty (why they would install such a cheap white carpet is beyond me) and the hot tub had a terrible odor. The TV sets were not easy to view being either too small, at a bad viewing angle or very far from the furniture. They have clearly skimped on the overall quality of the unit features, though the units themselves seem to be well constructed. The staff was friendly, but not the most knowledgeable about resort amenities or the area. We would hesitate to stay here again, but would not be completely against another visit.
4 out of 5
by A verified traveler from Vancouver, United States of America

Posted Nov 21, 2016
Pros: Updated, new, clean. Pool area very nice. Manager onsite was great. She really tried to make up for the bad checkin process.
Cons: Front desk being more proactive for the customer. Communicate more. Be more clear with instructions on checkin.
The accommodations were super nice. Individual condos. Nicely decorated & updated. Hot tub outside was great, just didn't warm up very fast. The biggest issue we had was the resort had done some paving before we arrived & the staff did not tell us on checkin. When driving to our condo, the street was taped off & inaccessible except by walking. Calling the office they stated we had to park a street over & roll our luggage. It wasn't until very late that night when we returned that we had to ask for another condo as it was obvious there were others not being used. They were able to move us. It was unfortunate that they didn't move us on our initial checkin. It made for a very frustrating evening. Otherwise nice condo.
4 out of 5
by A verified traveler from US

Great room, disappointed at check-in

Posted Nov 14, 2016
Location: Great location tucked away from the hustle and bustle. Lots of restaurants and things to do nearby
The room was a 2 bedroom townhouse with a huge patio and jacuzzi tub. The room itself was immaculate, very spacious and beautiful appliances and furniture. The pool was nice and had two water slides. The only downfall with this hotel is their staff. At check-in the woman seemed very rushed and didn't explain anything except pool times and restaurant times. She was not friendly and tried to get through it as quickly as possible even though no one else was in line. She also failed to inform us that they were redoing the pavement on our street so we weren't allowed to park there. We were awoken at 7am and told to move our car or else it'd be towed. It would not have been a problem had we been told this at check in but we weren't. Other than that the hotel itself was nice.
5 out of 5
by A verified traveler from US

Close to ESPN and disney

Posted Nov 5, 2016
Perfect place for a family. Very roomy and parking is great. Super friendly staff. If I'm in orlando again I'm staying there.
4 out of 5
by A verified traveler

Posted Oct 17, 2016
Convenient location if visiting the Disney parks with a large group of people! Loved the private jacuzzi.
5 out of 5
by A verified traveler from Bamberg

Sehr schöne saubere Anlage

Posted Oct 17, 2016
Pros: Tolle Zentale Lage.
Schöne große Zimmer, freundlicher Service. Tolle Pollanlage, alles sehr sauber.
4 out of 5
by A verified traveler from Brussels

Nice resort

Posted Sep 20, 2016
We had planned to stay a week, but extend with another week during our staying...that says enough !. townhouse was beautifull and clean...the pictures on the website are exactly as the reality
4 out of 5
by Neil from London

Home from home

Posted Aug 31, 2016 on Hotels
This was our first family holiday. As a family of 5 having a townhome was the perfect accomodation for us. Staying at Regal Oaks was like living home from home with all home comforts availabe.
4 out of 5
by A verified traveler

Very nice overall.

Posted Aug 1, 2016 on Hotels
THe townhouse was beautiful and very comfortable. They only thing wrong with it is that it didn't come with any extra toilet paper or dishwashing detergent. Also, the jacuzzi jets didn't work.
5 out of 5
by Nani from London

It's amazing resort

Posted Aug 1, 2016 on Hotels
7 day's with my family.