Ratings based on 185 Verified Reviews

4.3 out of 5
91% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 13, 2017
Nice location, close to areas we wanted to visit. Friendly, helpful staff.
Comment from Hotel Management
May 14, 2017 by General Manager, Hotel Management
Thank you for taking the time to post this wonderful review. We are so happy you were overwhelmed not only by our location but also by our excellent service. We hope to have the opportunity to welcome you back at Residence Inn Orlando Convention Center in the near future. Gina F, General Manager, Residence Inn Orlando Convention Center
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 14, 2017
Hotel was very clean and staff was always friendly and accommodating when we needed it. Continental breakfast was always delicious and offered a variety for everyone's taste.
Comment from Hotel Management
Apr 14, 2017 by General Manager, Hotel Management
Dear Guest, thank you for staying at the Residence Inn Orlando Convention Center and writing about your wonderful experience. We are delighted you loved our friendly associates who took great care of you and that the breakfast we serve was to your liking. Thanks again for your comments. We look forward to welcoming you back soon! Gina F, General Manager, Residence Inn Orlando Convention Center
5 out of 5
Recommended
for Everyone
by A verified traveler from Fort Worth, TX

Nice hotel convenient to many attractions.

Posted Feb 26, 2017
The hotel was clean, quiet, staff was friendly, very comfortable place to stay. Could walk to several restaurants, and of course the kitchenette in the room allowed for making simple meals in the room. Free breakfast was available in the lobby. Easy parking.
Comment from Hotel Management
Feb 26, 2017 by General Manager, Hotel Management
John, thanks for taking the time to post this fabulous review of your stay at the Residence Inn Orlando Convention Center. I want to thank you for mentioning our convenient location, facilities, and your well-equipped room. It was our pleasure serving you, and we hope to have the opportunity to impress you again on a future visit. Gina F, General Manager, Residence Inn Orlando Convention Center
2 out of 5
by SUSMITA

Posted Feb 6, 2017 on Hotels
I hope Hotel.com takes this property of their website , horrible conditions, we have stayed in many Residence Inn by Marriott , but this one was bad , very small rooms , furniture was like 20 year old , TV in the rooms were tiny , please see the picture's I took of the room .Total waste of money.
Comment from Hotel Management
Feb 8, 2017 by General Manager, Hotel Management
Dear Susmita, Thank you for your recent stay with us and for taking the time to share your comments. It is not easy to hear such feedback. However, it is very important to us and your comments will help us improve. We have shared your observations with my team and we are all committed to making sure we do a better job. We hope to have the opportunity to make it up to you during a future stay. Gina Fedotova General Manager
4 out of 5
by A verified traveler

Posted Feb 2, 2017 on Hotels
Comment from Hotel Management
Feb 4, 2017 by General Manager, Hotel Management
Thank you for being our guest at the Residence Inn Orlando Convention Center . Our goal is to make your stay as comfortable as possible and to assist you in any way, so we are glad we accomplished this during your stay. We appreciate your kind ratings. Please come back and see us again soon. Gina F, General Manager, Residence Inn Orlando Convention Center
4 out of 5
Recommended
for Everyone
by A verified traveler

Good But!

Posted Jan 21, 2017
Staff great & location great Rooms need updating badly but clean Carpet needs replacement Sofa goes down hill cannot sit on E
Comment from Hotel Management
Jan 22, 2017 by General Manager, Hotel Management
Thank you for staying at the Residence Inn Orlando Convention Center and writing about your experience. It’s a pleasure knowing you loved the service provided by our well-trained staff, our location being perfect for your needs and the cleanliness of your room. We appreciate your observation and hope to welcome you back for a much better experience. Gina F, General Manager, Residence Inn Orlando Convention Center
5 out of 5
by A verified traveler

Posted Dec 26, 2016 on Hotels
Comment from Hotel Management
Dec 28, 2016 by General Manager, Hotel Management
Thank you so much for the terrific ratings regarding your stay at the Residence Inn Orlando Convention Center. Making sure that each guest's stay is flawless is what we strive for every day, and your recognition of our efforts goes a long way in motivating us to do even better. We hope you are already planning another trip our way. Gina F, General Manager, Residence Inn Orlando Convention Center
5 out of 5
by CINDY

Posted Dec 22, 2016 on Hotels
Comment from Hotel Management
Dec 24, 2016 by General Manager, Hotel Management
Thanks so much for choosing the Residence Inn Orlando Convention Center. It's so nice to see that we met all of your expectations. We enjoyed having you as our guest and hope to have the opportunity to welcome back on a future visit. Gina F, General Manager, Residence Inn Orlando Convention Center
3 out of 5
by A verified traveler

Covenient

Posted Nov 7, 2016 on Hotels
The room was fine but there was a lot of noise from AC unit in room and road traffic.
Comment from Hotel Management
Nov 9, 2016 by General Manager, Hotel Management
Thank you for being our guest and for the feedback. We appreciate you taking time out of your day to let us know how we can improve. I am happy that overall you enjoyed your stay but so sorry about the noisy AC in your guest room. Thank you for letting us know so we can focus our attention on making each guest’s stay as stress free and comfortable as possible. Thanks again for staying with us. Please come back and see us again soon. Gina F General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from st. Petersburg fl

Pet friendly

Posted Oct 13, 2016
Pros: Location,value, pet friendly it was perfect
Location: Near restaurants to walk to
My pet, husband and myself were very happy with this hotel. Residence Inn in general do not fail in comfort and a home away from home feeling
Comment from Hotel Management
Oct 14, 2016 by General Manager, Hotel Management
Thank you for your wonderful feedback about your great stay with us at the Residence Inn Orlando Convention Center! We are so happy that you, your husband and your best friend thoroughly enjoyed your stay with us. Thank you for letting us know that we met all your expectations and that you felt at home with us. Reviews like your truly make our day! Thanks again, please come back and visit again soon! Gina F General Manager Residence Inn Orlando Convention Center