Ratings based on 176 Verified Reviews

4.3 out of 5
91% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Good But!

Posted Jan 21, 2017
Staff great & location great Rooms need updating badly but clean Carpet needs replacement Sofa goes down hill cannot sit on E
Comment from Hotel Management
Jan 22, 2017 by General Manager, Hotel Management
Thank you for staying at the Residence Inn Orlando Convention Center and writing about your experience. It’s a pleasure knowing you loved the service provided by our well-trained staff, our location being perfect for your needs and the cleanliness of your room. We appreciate your observation and hope to welcome you back for a much better experience. Gina F, General Manager, Residence Inn Orlando Convention Center
3 out of 5
by A verified traveler

Covenient

Posted Nov 7, 2016 on Hotels
The room was fine but there was a lot of noise from AC unit in room and road traffic.
Comment from Hotel Management
Nov 9, 2016 by General Manager, Hotel Management
Thank you for being our guest and for the feedback. We appreciate you taking time out of your day to let us know how we can improve. I am happy that overall you enjoyed your stay but so sorry about the noisy AC in your guest room. Thank you for letting us know so we can focus our attention on making each guest’s stay as stress free and comfortable as possible. Thanks again for staying with us. Please come back and see us again soon. Gina F General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from st. Petersburg fl

Pet friendly

Posted Oct 13, 2016
Pros: Location,value, pet friendly it was perfect
Location: Near restaurants to walk to
My pet, husband and myself were very happy with this hotel. Residence Inn in general do not fail in comfort and a home away from home feeling
Comment from Hotel Management
Oct 14, 2016 by General Manager, Hotel Management
Thank you for your wonderful feedback about your great stay with us at the Residence Inn Orlando Convention Center! We are so happy that you, your husband and your best friend thoroughly enjoyed your stay with us. Thank you for letting us know that we met all your expectations and that you felt at home with us. Reviews like your truly make our day! Thanks again, please come back and visit again soon! Gina F General Manager Residence Inn Orlando Convention Center
5 out of 5
by A verified traveler

Posted Oct 3, 2016 on Hotels
We have spent the last few years coming to this hotel because we are looked after so well by the staff who could not do enough for you. The hotel is very comfortable and have a great pool for swimming and relaxing, what more could you ask for. I consider these points very important when choosing the right hotel to stay.
Comment from Hotel Management
Oct 5, 2016 by General Manager, Hotel Management
Thank you for sharing your wonderful experience online and for recognizing our staff for providing you with excellent service time and time again. Our culture at the Residence Inn Orlando Convention Center is to provide relaxing, clean, and quiet facilities, while serving all of our guests needs with a "can do" attitude. I will share your comments with my team to reinforce that they are on the right track in providing such excellent service. Thank you for making us your home away from home. We look forward to your next visit. Gina F General Manager Residence Inn Orlando Convention Center
4 out of 5
by A verified traveler

Posted Sep 30, 2016 on Hotels
Comment from Hotel Management
Oct 2, 2016 by General Manager, Hotel Management
Many thanks for taking the time to post your generous ratings online. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at the Residence Inn Orlando Convention Center. Gina F, General Manager, Residence Inn Orlando Convention Center
4 out of 5
Recommended
for Everyone
by A verified traveler from bahamas

Posted Sep 20, 2016
I enjoyed the surrounding right to the shopping area also very close to the shopping mall Nice environment y
Comment from Hotel Management
Sep 21, 2016 by General Manager, Hotel Management
Thank you for writing a wonderful review of our hotel. We receive many positive comments about our location so we are glad this helped to make your stay at the Residence Inn Orlando Convention Center a great one. We appreciate your business and look forward to seeing you again soon. Gina F, General Manager, Residence Inn Orlando Convention Center
5 out of 5
by A verified traveler

Very good overall

Posted Sep 11, 2016 on Hotels
A/C stopped working at 2am. Got very sweaty.
Comment from Hotel Management
Sep 13, 2016 by General Manager, Hotel Management
Thank you for choosing to stay at the Residence Inn Orlando Convention Center. I'm glad that your stay was good overall, but I apologize that we didn't meet 100% of your expectations. I have shared your concerns with my engineering team, so that these kind of issues are not repeated. We hope to welcome you again on your next visit to our area. Gina F General Manager Residence Inn Orlando Convention Center
4 out of 5
by A verified traveler

Posted Sep 9, 2016 on Hotels
Good overall
5 out of 5
by Terry

Posted Aug 18, 2016 on Hotels
Wonderful.
Comment from Hotel Management
Aug 20, 2016 by General Manager, Hotel Management
Thank you for taking the time to review our hotel. We truly appreciate your business and are thrilled to know you enjoyed your stay. Our team works hard to make the Residence Inn Orlando Convention Center the best hotel in the city and having our efforts recognized is greatly appreciated! We hope to have the opportunity to welcome you back in the future. Have a great day! Gina F, General Manager, Residence Inn Orlando Convention Center
5 out of 5
by Steve

Posted Aug 16, 2016 on Hotels
Comment from Hotel Management
Aug 18, 2016 by General Manager, Hotel Management
It was a pleasure having you as our guest at the Residence Inn Orlando Convention Center. We strive daily to please our guests by providing clean, comfortable accommodations & friendly service, and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Gina F, General Manager, Residence Inn Orlando Convention Center