Ratings based on 250 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler from Bay Area

Dangerous Dogs with Rude owners

Posted Aug 22, 2016
Ugly stinky dog barked and tried to attack my family while walking down to reception in corridor area. Owner didnot even care to say a sorry. Receptionist didnot even try to warn the pet owner.
Comment from Hotel Management
Aug 26, 2016 by General Manager, Hotel Management
Thank you for taking the time to write a review. Please accept our apologies for the experience you described and that you felt there was a lack of concern on our part. We take great pride in delivering excellent customer service so it is disappointing to see that you did not experience us at our best. I will be sure to share this with my front desk team and discuss how we can and will handle these situations differently going forward. We appreciate your business and hope you will consider staying with us again. Sincerely, Amber Kesely, General Manager
5 out of 5
by A verified traveler from reading, uk

Posted Aug 16, 2016
Great hotel. Friendly staff. Good breakfast. Kids enjoyed the pool. Airport shuttle was excellent. Good value.
Comment from Hotel Management
Aug 17, 2016 by General Manager, Hotel Management
Thank you for choosing the Residence Inn Orlando Airport for your stay and for sharing your experience. It was a pleasure to read how much you enjoyed our service, facilities and also found us to be of a good value. Reviews like yours make it all worthwhile! We appreciated you being our guest and hope that you will return soon. Sincerely, Amber Kesely, General Manager
5 out of 5
by A verified traveler

Very good hotel for stop over before cruise.

Posted Aug 12, 2016
The people at check in were extremely helpful and pleasant. The room was perfect for myself, my husband and 20 year old son. We had a bedroom and he had the pull out couch. There was a fully stocked kitchen. Hotel was clean and bed was comfortable.
Comment from Hotel Management
Aug 12, 2016 by Assistant General Manager, Hotel Management
Thank you for choosing to stay at the Residence Inn Orlando Airport prior to your cruise. We are happy to read your kind comments about our front desk staff and that you were very pleased with your accommodations. It was our pleasure to host you and your family, and we would love to see you again in the future. Kim Nguyen, Assistant General Manager, Residence Inn Orlando Airport
5 out of 5
by A verified traveler from New Bedford, MA

Felt like home!!!

Posted Aug 9, 2016
Residence inn Orlando airport was the best hotel I have ever stayed at! Loved it! Loved it! Loved it! I felt like I was home! Very clean, caring staff, and very comfortable!!!
Comment from Hotel Management
Aug 13, 2016 by General Manager, Hotel Management
Thank you for sharing your experience at the Residence Inn Orlando Airport with other fellow travelers online. It means a lot for me and my staff to hear that we exceeded your expectations with our service and comfortable accommodations. We appreciate you recommending us to others and look forward to welcoming you back soon! Sincerely, Amber Kesely, General Manager
5 out of 5
by A verified traveler from honduras tegucigalpa

Muy bueno cerca del aeropuerto

Posted Jul 22, 2016
Me gusto la habitacion y el trato que nos dieron en la recepcion hasta nos invitaron a una hora feliz la que estuvo muy bien con bocadios y bebidas
Comment from Hotel Management
Jul 23, 2016 by Assistant General Manager, Hotel Management
Thank you for your stay at the Residence Inn Orlando Airport and for sharing your experience online with fellow travelers. It was a pleasure to read how much you enjoyed your room, our amenities and the outstanding service by our staff. We enjoyed accommodating you and would love to be of your service again the next time you are in Orlando. Kim Nguyen, Assistant General Manager, Residence Inn Orlando Airport
5 out of 5
by A verified traveler from new york,ny

Great hotel

Posted Jul 19, 2016
Cons: The pool area should coincide with the greatness of the hotel
Wonderful location and hotel, very friendly and helpful staff, extremely clean. Will come back
Comment from Hotel Management
Jul 20, 2016 by Assistant General Manager, Hotel Management
Thank you for sharing your stay experience at the Residence Inn Orlando Airport with other fellow travelers online. We appreciate your kind comments about our hotel, staff and location, and are glad to read that you were impressed with the spotless condition of our property. We value your observation and look forward to your return. Kim Nguyen, Assistant General Manager, Residence Inn Orlando Airport
5 out of 5
by Dialma

Posted May 30, 2016 on Hotels
Comment from Hotel Management
Jun 5, 2016 by James, Hotel Management
Thank you for choosing to stay at the Residence Inn Orlando Airport and for the perfect rating. We work hard to make sure our guests enjoy every aspect of their stay, so feedback such as yours tell us that we are succeeding. It was great to have you here, and we hope to see you again soon. Michael Goldwasser, General Manager, Residence Inn Orlando Airport
4 out of 5
by JUAN J from Veracruz

Viaje en familia con niños

Posted May 26, 2016 on Hotels
Todo muy bien, buena opción cerca del aeropuerto
Comment from Hotel Management
May 29, 2016 by James, Hotel Management
Thank you for the wonderful rating for the Residence Inn Orlando Airport and especially for the remarks about our proximity to the airport! We are delighted to see that your stay with us was memorable, and we look forward to serve you again the next time you are in Orlando! Michael Goldwasser General Manager Residence Inn Orlando Airport
4 out of 5
by A verified traveler

Nice hotel next to airport

Posted May 26, 2016
Stayed for one night for very early morning flight. Big Living room and bes room. Pool was ok for short swim, but nothing to spend the complete day. I used the free shuttle to walmart and the Airport. Great Service!
Comment from Hotel Management
May 29, 2016 by General manager, Hotel Management
Thank you for staying at the Residence Inn Orlando Airport. We appreciate you taking notice of our excellent shuttle facility which makes our guests stay more comfortable. Our shuttle staff go above and beyond to assist every guest's needs to ensure a wonderful experience. I will be sharing your feedback with the team to recognize their terrific service. We are also glad that you liked our proximity to the airport and your spacious accommodation. We hope to see you again whenever your travels bring you back to Orlando. Michael Goldwasser General Manager Residence Inn Orlando Airport
4 out of 5
by Barrett from Cincinnati

Great location, close to airport and conveniently.

Posted May 23, 2016 on Hotels
Nice clean hotel. Greta price, safe neighborhood. Plenty of resturants around..I would definitely stay here again.
Comment from Hotel Management
May 29, 2016 by James, Hotel Management
Thank you for choosing the Residence Inn Orlando Airport for your stay and for the amazing remarks! We are delighted to hear that you enjoyed our proximity to the airport and nearby restaurants, as well as our clean facilities and the great value we offer. We appreciate your comments and look forward to your next visit to Orlando. Michael Goldwasser General Manager Residence Inn Orlando Airport