Ratings based on 286 Verified Reviews

4.3 out of 5
94% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel and friendly staff.

Posted Dec 21, 2016
Pros: Staff, rooms and location
Cons: More bed sheets
Location: Choice of restaurants and convenience stores close by.
Very nice hotel and staff. Location was perfect with restaurants within walking distance. Rooms were very spacious and clean. I would highly recommend this hotel.
Comment from Hotel Management
Dec 30, 2016 by General Manager, Hotel Management
We are glad that you enjoyed your stay with us and we hope that you will choose our property for your future stays. We appreciate your business.
5 out of 5
by A verified traveler

home away from home

Posted Nov 14, 2016 on Hotels
hotel was great - loved the 'home apartment' feel. Two possible future improvements. Add a gym. The breakfast area is not large enough for the number of people requesting breakfast.
Comment from Hotel Management
Nov 22, 2016 by General Manager, Hotel Management
Thank you for your great review of our property. We are excited to know that you enjoyed your stay and we hope that you will continue to choose us when you are in the Altamonte Springs area in the future.
5 out of 5
by A verified traveler

Posted Oct 1, 2016 on Hotels
I was ill on last day and hotel extended my checkout at no charge. That was very helpful.
Comment from Hotel Management
Oct 31, 2016 by General Manager, Hotel Management
Thank you for sharing the positive experience you had while staying with us at Residence Inn Altamonte Springs. We were glad to assist you in any way possible and we hope that you are well on your way to a speedy and full recovery.
5 out of 5
by A verified traveler

Good customer service

Posted Sep 30, 2016 on Hotels
The ladies at the front desk were very nice. They made me feel welcome. The room was comfortable and clean. Would stay again.
Comment from Hotel Management
Oct 31, 2016 by General Manager, Hotel Management
We are glad that you came away from your stay with us with a positive impression. It is our goal to give all of guest a great stay experience and we hope that you will continue staying with us when returning to the area.
4 out of 5
by A verified traveler

Posted Sep 27, 2016 on Hotels
Comment from Hotel Management
Nov 13, 2016 by General Manager, Hotel Management
Thank you for taking the time to share your experience while staying at our property. We hope that you will come back and stay with us again if your travels bring you back into our area.
5 out of 5
by A verified traveler

Friendly service

Posted Sep 25, 2016 on Hotels
Really enjoyed breakfast and the local area
Comment from Hotel Management
Nov 13, 2016 by General Manager, Hotel Management
We are glad that you enjoyed your stay with us and we hope that you will come back stay with us again. We hope that you will continue to choose our property for future stays.
5 out of 5
Recommended
for Everyone
by A verified traveler from b

Very nice.

Posted Sep 20, 2016 on Orbitz
Bed was ok but I felt some pressure points after a while. But I am accustomed to a select comfort mattress. Everything else was perfect
Comment from Hotel Management
Nov 13, 2016 by General manager, Hotel Management
We regret that our bed did not meet your expectations. We do our very best to provide all of our guest with a great experience in all aspects of the property. We do hope that you will continue to choose our property when your travels bring you back into our area.
5 out of 5
by A verified traveler

Pet friendly, spacious, clean, quiet and beautiful

Posted Sep 20, 2016 on Hotels
We live close by but had an emergency plumbing problem and it was no nice to find such a lovely hotel that was pet friendly. We will stay here again just to have a retreat!
Comment from Hotel Management
Nov 13, 2016 by General Manager, Hotel Management
We are glad that you were pleased with your stay with us and we hope that if you ever have the need to stay in a hotel again we hope that you will stay with us.
4 out of 5
by A verified traveler

Great business hotel

Posted Sep 17, 2016 on Hotels
Very pleasant staff - convenient to restaurants and the main highways
Comment from Hotel Management
Dec 13, 2016 by General Manager, Hotel Management
We are glad that you decided to come and stay with us. We hope that you will continue choosing our property whenever you are back in the Altamonte Springs area.
3 out of 5
by A verified traveler

Convenient location

Posted Sep 13, 2016
Pros: Location
Cons: Decor and housekeeping consistency.
Location: Close to restaurants and shopping
This hotel is OK. Nice location, close to many conveniences --- stores and restaurants. However, the decor is rather dated and housekeeping not quite reliable. Overall decent value for cost.
Comment from Hotel Management
Dec 30, 2016 by General Manager, Hotel Management
Thank you for staying with us and we hope that you will choose our property again whenever your travels bring you back into our area.