We've stayed at this property 3 times. This was our first visit since the pandemic. We absolutely loved it the first 2 times we stayed. And this visit was good, but not great like the last 2 visits.
We were greeted at check-in with a nice bottle of wine. But the room was showing its age with little things in the room being problematic. The electrical outlets in the room didn't work well and pushed the electrical plugs out. There were loud sounds coming from the plumbing that were loud enough to wake you up in the night from a light sleep. The water pressure was also very low (water was shut off 1 day) and the refrigerator needed maintenance and was extremely loud as well.
Also, the resort fee is significant, but the amenities were very limited. We wanted to play mini-golf and were led to believe at check-in that they were included in the resort fee, but when we went to play mini-golf we were informed that it is $14 / person (even for guests with wristbands). The pool on the 11th floor, that was previously open to hotel guests is now only open to club members and the pool that is heated was very mirky and dirty. Also, guests are not provided with towels.
We stayed over New Year's Eve and the hotel had a nice party. We did not attend and it was very loud, with fireworks being shot off like cannons at midnight.
The housekeeping and door services were excellent.
Overall, still an excellent property. Just showing its age and could use some maintenance.