Ratings based on 1,325 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Muy bueno, cuartos limpios y cómodos.

Posted Jan 13, 2016
Muy bueno, cuartos limpios y cómodos. Tiene una tiendita que te puede ayudar a salir del apuro en caso de necesitar algo de comida. El estacionamiento está muy lejos de lo "normal" comparado con otros hoteles y además te cobran una tarifa por día si tu estacionas el coche, lo cual uno siente que no vale la pena por que hay poca vigilancia. Restaurantes muy cerca que puedes ir caminando, zona muy segura. De los pocos hoteles que no te cobran resort fee. No te permiten usar los carritos para llevar tus maletas lo cual parece muy absurdo. El elevador al menos en los cuartos superiores me sorprendió de lo rápido que son, no esperé más de 1 minuto al presionar el botón. Alberca muy amplia, y buenos lugares para tomar el sol. Hay lavadora y secadora, el cual es de monedas. En recepción era una odisea conseguir monedas, en general muy recomendable.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice

Posted Jan 6, 2016
Hotels are a bit to far to walk to bars and restaurants it helps if you have a car
4 out of 5
by A verified traveler from Florida

Fees!

Posted Jan 6, 2016
Pros: Spacious room. Location
Cons: New, higher quality sheets, blankets, and towels.
Location: International Drive. Theme Parks, shopping, restaurants, all that the Orlando area has to offer.
The hotel looks impressive, but for a hotel of this caliber I would expect more. The polyester sheets were pilled and there was minimal covers. I really could have used a comforter or at least another blanket, especially since the room was freezing when we arrived. It took a while to get it warmer. $20 a day for valet or $15 to self-park. The self-parking is a LONG walk from the back of this massive hotel so it really is wise to valet. $15 fee to use the exercise room!!! Bath towel left lint all over my body. No bar soap in the shower. Just a bath gel or tiny facial soap. Not a terrible experience but for the money it should be better.
3 out of 5
by A verified traveler from London, UK

About the Hotel

Posted Jan 4, 2016
Pros: The Reception staff was friendly.
Cons: Silent air conditioning.
Location: You can use the I Ride bus to go to the attractions. There is a stop in the front of the Hotel. The closest park is Sea World.
All the windows in the hotel are sealed, so there is now way to get air from outside. We had to live on air conditioning day and night. And to make things worse, the air conditioning unit is very noisy, which made our life quite difficult. I noticed that all the hotels that we used in States have all the windows sealed.
5 out of 5
Recommended
for Everyone
by A verified traveler

New Years Eve

Posted Jan 4, 2016
Pros: The room, the service and the public room and swimming pool all excellent
Cons: the hotel was perfect
Location: We booked the hotel to see the fireworks at Sea World. We could see the fireworks all over Orlando, fabulous. The only poor fireworks where SeaWorld
We had a very nice time. We had a pizza from the hotel deli that was good.
3 out of 5
Recommended
for Everyone
by A verified traveler from new york

close to parks and shopping

Posted Jan 3, 2016
it was overall ok - clean pretty convenient but lighting and air cond in room not great - maid service rude and slow when needed something ... did like pool and valet was quick
5 out of 5
Recommended
for Everyone
by A verified traveler from Weston FL

Posted Dec 28, 2015
We spent Christmas there and it was beautiful.. The staff were Great!! Definitely will return!!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable bed.

Posted Dec 27, 2015
I was a bit shock when I first pulled up to the hotel thinking that this was the wrong place that I had booked. However, the room was small but the bed was very comfortable. Another thing was the bath was clogged and they responded immediately after I advice them. Overall, not bad.
4 out of 5
Recommended
for Everyone
by A verified traveler from NEWARK, DE

Nice hotel close to Universal and Sea World

Posted Dec 26, 2015
Pros: Food, Clean Rooms
Cons: Bed Size :D
Location: It is Orlando!
Hotel location is perfect. Food options are plenty and on same cost range as rest of Orlando. Rooms are good size but the beds are small. My queen bed was actually standard bed, so not good enough for two people.
1 out of 5
by A verified traveler from London

Prehistoric noisy air conditioning and shower

Posted Nov 12, 2015
Not only was the air con old and noisy, but the shower was old and bad as well, with no hand-shower. To make my experience worse, I had security sent at my door at the end of the first out of 4 days, expecting me to check out! I went to resolve the problem at reception and I was happy it was all done and only an error but on return from dinner I found myself locked out of the room and had to go to reception again. I have to say that because of lack of availability of room on Expedia for my first night, I had that night booked through the congress I was travelling for. However, when I checked in I told them that and was promised that it won't be a problem, the checked me in for the entire length of stay in the same room.