Ratings based on 1,654 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Feb 3, 2016
Very quiet, clean, and friendly staff. I am local and have stayed here several times to get away from my house remodeling.
4 out of 5
Recommended
for Everyone
by A verified traveler

Food and pool super

Posted Jan 30, 2016
We always return because the pool is soooo warm except this time. Someone turned it off so to cold on tour second day. Very disappointed but would still go back. They knocked 50.00 off bill and free drinks for inconvenience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel, will be reserving again..

Posted Jan 24, 2016
Was a great trip to Orlando from the cold state of WI. Wish we could stay longer. Thank you Sheraton for the wonderful accommodations.
Comment from Hotel Management
Feb 1, 2016 by Jesssica R., Front Office Manager, Hotel Management
We would like to thank you in turn for making us your home away from home while enjoying the warmer weather in Central Florida. We too hope that you will be able to spend more time with us during your next visits!
3 out of 5
by A verified traveler from Brooker, FL

Close to the Airport

Posted Jan 20, 2016
Pros: The clean suite and the quiet.
Cons: They should eliminate the parking fee and instruct their employees to be more welcoming or at least at check-out thank you for staying with them.
Location: It is near the airport, which we needed as we were picking up a family member. There are many restaurants very nearby.
The suite was clean and had a sofa bed and a king-sized bed, but only one bathroom. The televisions are located in good areas, but the remote controls did not work especially well. The hotel is very quiet - no noise from the airport or other guests. There is a small refrigerator, microwave, and coffee maker. The real problem I had was with check-in. Upon arriving, I was not welcomed; I was only asked my name. Then I was informed that I had to pay an additional $10.00 to park. If this fee had guaranteed me a spot near my room or near an entry door, I might have considered it slightly reasonable. However, it did neither. It was simply a typical hotel or motel parking lot. If you left the hotel, which we did to dine, you had to find another parking place when you returned; in other words, typical. Why, then, should I be charged $10.00? The hotel had a restaurant, but it was extremely expensive. We dined elsewhere. Check-in and check-out staff were adequate, but certainly not friendly.
Comment from Hotel Management
Jan 28, 2016 by Jessica R. - Front Office Manager, Hotel Management
As the Front Office Manager, it was very concerning to learn that you found the interaction with my staff not particularly friendly. While the parking fee is common among the full service hotels in the airport area, there is no excuse for not making a guest feel welcome and special. I will personally address this with my team would appreciate the chance to exceed your expectations during your next visit.
5 out of 5
Recommended
for Business Travelers
by A verified traveler from huntsville, AL

Posted Jan 18, 2016
Very good staff, convenient to all businesses, easy access to airport .
5 out of 5
Recommended
for Everyone
by A verified traveler from Selah, WA

Great Orlando Airport Hotel

Posted Jan 17, 2016
Pros: The suite was very comfortable.
Cons: N/A
Location: Very convenient to airport.
We moved to the Sheraton from our resort the day before we left Orlando. This hotel is wonderful. The indoor/outdoor pool was perfect. The hotel staff was very nice and helpful.
3 out of 5
Recommended
for Everyone
by A verified traveler

extra charges

Posted Jan 17, 2016
Staff was rude and they charge you an extra $10 a night parking fee. Which is not listed on the wed page. Since you have to parentheses cause your staying there. Doesn't make since. It's not valet. It's just to park. Also there was suppos to be a frig in the room. With the microwave and well no frig.
Comment from Hotel Management
Jan 30, 2016 by Jessica R. - Front Office Manager, Hotel Management
The fee for overnight parking is listed on our website as well as Expedia’s site and is in fact a common charge for full-service properties in the area. We will be following up accordingly regarding your encounter with rude team members.
5 out of 5
Recommended
for Everyone
by A verified traveler from Alberta, Canada

Orlando airport Sheraton suites

Posted Jan 16, 2016
Pros: Quiet location, comfortable beds, friendly staff, enjoyable bar/lounge/restaurant environment. I would not hesitate to book this hotel again.
Cons: Very enjoyable stay, no improvements necessary that I can think of.
Location: Close to airport, a pleasant walk from restaurants.
Stopped here for one night before flying out of MCO airport after a full day at the Kennedy Space Centre.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to my Seminar

Posted Jan 16, 2016
I didn't like my room this time around due to the room being for a disabled person. The shower was dangerous.. Too much water on the floor and I almost slipped.
Comment from Hotel Management
Jan 21, 2016 by Sheila, Hotel Management
Your comments suggest that you have stayed with us before and I want to thank you for your loyalty to our property. The ADA requires the hotel to have a certain amount of rooms with roll-in showers and I am very sorry that we were unable to accommodate you in your preferred room type this time.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from boston

Business

Posted Jan 16, 2016
Pros: Location
Location: Do not know. Business trip
Nice place lots of parking yethey charge $10 per night. don't even have a complimentary coffee pit in the lobby
Comment from Hotel Management
Jan 21, 2016 by Sheraton Suites Orlando Airport, Hotel Management
Dear Pete, the reason why we don’t offer complimentary coffee is because we have a very popular Starbucks in our Lobby. We are glad you enjoyed our location and hope to see you again next time business brings you back to Orlando!