Ratings based on 1,370 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Nice Hotel close to theAirport

Posted Aug 23, 2015
It is a simple nice Hotel. Staff are pretty friendly. Rooms are nice and clean. Beds are very comfortable really enjoy them. Only think I don't like is the parking charges. Sheraton could o away with this parking charges. We have stayed there a few times and will return again. We enjoy staying there.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 19, 2015
Pros: Very clean
Only issue was the fact I had a note on my car twice stating parking is for hotel guests only and that I need a pass. When I checked in around midnight on 8/15/15 the front desk employee never mentioned a parking pass to me
Comment from Hotel Management
Aug 26, 2015 by Jessica R., Hotel Management
Allow me to apologize for this oversight, which I will personally address with my overnight crew. I hope that you enjoyed your stay otherwise and that we will be seeing you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel muy correcto cerca del aeropuerto.

Posted Aug 17, 2015
Habitación muy espaciosa tipo suite. Pedimos la cena en la habitación y muy bien.
5 out of 5
Recommended
for Everyone
by A verified traveler

Quiet night

Posted Aug 16, 2015
We came here the night before our flight, and were pleasantly surprised how quiet it was. The free hotel shuttle to the airport leaves every 30 mins. Make sure you book your space at the front desk.
Comment from EPC
Aug 26, 2015 by Jessica R., EPC
The relative quietness of our location despite such close proximity to MCO is frequently being commented on by our guests. Thank you for taking the time to share this information with other Expedia travelers.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 15, 2015
Great location near the airport. Very clean and comfortable. Staff was friendly and helpfull. Close enough to all the parks. Have stayed here twice now and will be back.
5 out of 5
Recommended
for Everyone
by A verified traveler

Unexpected stay over when flight cancelled.

Posted Aug 3, 2015
Flight cancelled d/t weather. Had to change and stay over in Orlando for flight out next morning. Last minute reservation-was a wonderful help to a miserable day
4 out of 5
Recommended
for Everyone
by A verified traveler from cincinnati , ohio

Nice hotel

Posted Jul 27, 2015
Cons: Did not like paying for parking. No free breakfast - breakfast was expensive.
Room was spacious and clean. Bed very comfortable.
Comment from Hotel Management
Aug 4, 2015 by Jessica, Hotel Management
As an all-suite property our accommodations are well above the average hotel room size in the area and we are happy you enjoyed it. While breakfast is not complimentary, we offer room rates that include this option as well as an assortment of smaller breakfast items in our Starbucks Grab’n Go.
5 out of 5
Recommended
for Everyone
by A verified traveler from Saskatoon, SK, Can

Last stop before going home...

Posted Jul 26, 2015
Pros: Spacious, convenient. Comfortable.
Cons: one night stay, hard to say.
Location: Restaurants nearby.
Very spacious. Very comfortable. My wife would like to give up a few nights in Disney hotels to stay here again. Had to return rental car, shuttle picked me up at airport saving me money on taxi.
Comment from Hotel Management
Aug 5, 2015 by Jessica, Hotel Management
We are delighted to hear that you enjoyed our property and our convenient complimentary shuttle service so much that you would choose us over an accommodation closer to one of the attractions! We look forward to your next visit to Orlando!
4 out of 5
Recommended
for Everyone
by A verified traveler from Reinos

Good

Posted Jul 25, 2015
I will definitely recommend a friend. However I won't recommend them to drink water from the room. They charged me $7 for a small bottle of water; and breakfast should be little less than $14 per person just to have eggs and raw home fries
Comment from Hotel Management
Aug 2, 2015 by Jessica R., Hotel Management
We consider a recommendation to a friend a big compliment and would like to thank you for taking the time to share your experience. Our full buffet is only one breakfast option for our guests and perhaps not the most ideal choice for a quick bite since the selection is rather extensive. As an alternative we offer a variety of a la carte items as well as a full Grab-N-Go Market. All guest rooms have a complimentary bottle of water, along with a larger bottle available for purchase. Thank you so much for your feedback and your reference for others.
3 out of 5
Recommended
for Everyone
by A verified traveler

One night and it was pleasant.

Posted Jul 21, 2015
It's a non smoking hotel, yet we stepped off of the shuttle right into wafting cigarette smoke from patrons and employees. Then when we got into our first room it smelled like a wet ashtray so we had to go back down to the desk and change rooms. This was all a but irritating as we were very tired from our trip and just wanted a relaxing evening before flying all day the next day.
Comment from Hotel Management
Jul 24, 2015 by Jessica R., Hotel Management
I am truly sorry for the inconveniences you suffered upon your arrival. As an airport hotel we welcome many international travelers and it is admittedly challenging at times to enforce the designated smoking areas outside the building. This does however not excuse any smoke smell in your guest room since a suite with anything but a fresh and pleasant scent should not be given to a guest. Please accept our apology for this oversight. I remain in hopes that your second room met all your expectations and that we will be your hotel of choice during your next trip.