Ratings based on 3,582 Verified Reviews

4.4 out of 5
90% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from chicago

the sheraton vistana resort was recommended

Posted May 24, 2017
Pros: everything was great, the rooms were clean and comfortable, we saw many parents with young children enjoying the facilities
Cons: i have only incident my shower head was loose and spraying water on the bathroom floor i stopped an engineer and told him about it
Location: we were constant visitors of disney springs
my stay at the sheraton vistana resort was tremendous it's a beautiful and clean facility with excellent service, my wife and i enjoyed our 4 day stay there and "we will go back!"
5 out of 5
Recommended
for Everyone
by A verified traveler from s

Great location beautiful resort

Posted May 20, 2017
We won't stay anywhere else. Very comparable to Disney resorts. Very happy with our stay!
Comment from Hotel Management
May 22, 2017 by das, Hotel Management
We are delighted to learn that you are very happy with your stay at the Sheraton Vistana Resort. We look forward to host you again for many years. It will be our pleasure to deliver the very best experience, and a memorable vacation to you. Best Wishes
5 out of 5
Recommended
for Everyone
by A verified traveler from Staten Island NY

Great place to stay.

Posted May 17, 2017
Pros: Everything
Location: no improvements necessary
Great place to stay. We felt like we were home. Rooms were spacious and comfortable.
Comment from Hotel Management
May 22, 2017 by das, Hotel Management
We are delighted that you enjoyed the accommodations, and appreciate all the amenities. Looking forward to host you again soon, thank you for the great recommendation and this wonderful Feedback. Sincerely
5 out of 5
Recommended
for Everyone
by A verified traveler from Wisconsin

Posted May 5, 2017
This is our second time here. We love the resort pools, restaurants, and cleanliness. The amenities in our room are great for a family. Plenty of room for our family of four (we only had the one bedroom Villa this time).
Comment from Hotel Management
May 5, 2017 by das, Hotel Management
We thank you for selecting the Sheraton Vistana Resort, we are glad you have arrived here for the 2nd time, and hope to serve you for many years to come. It is our delight to learn that you enjoyed the resort, amenities and service. It is pleasing to know that our Teams met your expectations and we are looking forward to host you again soon. Sincerely
5 out of 5
Recommended
for Everyone
by A verified traveler from u/k

Excellent hotel

Posted May 4, 2017
Pros: Everything
Cons: Nothing. Sheraton have got this resort just right.
Location: Central for everything
Amazing pools and gym facilities, with friendly staff on hand always willing to help with anything. Hotel is central to all parks and shopping. Sheraton also has amazing grounds to walk/jog within and is very safe and secure with security at the entrance gates and mobile patrols 24 hrs. Will definitely return again.
Comment from Hotel Management
May 8, 2017 by das, Hotel Management
We thank you for sharing your wonderful experience and comments with Expedia Partner. We are delighted to learn that you enjoyed the pools, service and being safe around the resort. At the Sheraton, we ensure all guests feel special, safe and comfortable. We are looking forward to host you again soon. Sincerely
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful Condo. Convenient to theme parks.

Posted May 3, 2017
The condos are clean, spacious and updated. Amenities are nice plus they clean everyday. Wifi works great.
Comment from Hotel Management
May 5, 2017 by Das, Hotel Management
Many thanks for taking the time to write and share your wonderful expressions of the Sheraton Vistana Resort, we are glad you have arrived here safely, and appreciate the accommodation and amenities. Thank you again for the Gift of Feedback, looking forward to host you again soon. Sincerely
5 out of 5
Recommended
for Everyone
by A verified traveler from florida

Convenient & fun

Posted May 3, 2017
Me, my husband, 2 years old, 2 month old and my mom stayed at this hotel. We had 2 bedroom. It was very convenient. They put crib in our bedroom. There is many swimming pools and little market to purchase light food and drinks. When toddler wake up, she wants to eat breakfast right the way, so we got muffins and milk from market. Adults went to eat breakfast outside of property after we chilled in the morning little. 15 minute from magic kingdom parking lot. Remember, it takes 30 minutes from parking lot to actual park. There is many family restaurants around hotel. You can park your car outside of your room building. Loading your luggage is easy. Rooms were clean and left us more than enough towels to use. Master room bathroom had big shower stand and regular bathroom had tub. Both of them were clean. Overall we were very pleased.
Comment from Hotel Management
May 5, 2017 by das, Hotel Management
We thank you for expressing your praises with Expedia Partner. We are glad that our Teams met your expectations and we look forward to host you for many years to come. Thank you for the Gift of Feedback Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia, PA

Posted May 3, 2017
Resort and grounds were absolutely wonderful! Plenty to do on sight and very close to attractions. Definitely will be back! Thank you.
Comment from Hotel Management
May 5, 2017 by das, Hotel Management
We express our thanks to you for sharing your wonderful accolades for our Maintenance Crew who takes pride in delivering the best landscaping and manicured grounds. Thank you again for the Gift of Feedback, we are here to serve you for many years. Sincerely Dassie.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Good Place

Posted May 2, 2017
Pros: quite roomy clean
Cons: Check in was a little slow
Location: It Disney country
We were working, so have the comfort of home was nice
Comment from Hotel Management
May 5, 2017 by das, Hotel Management
We thank you for expressing your concerns with Expedia. We are sorry that the check in process was "little slow" we strive to improve and hope we can welcome you back soon. We thank you for the Gift of Feedback Sincerely,
2 out of 5
by A verified traveler from Three Hills, AB

Room was just okay, oven dirty and smoked us out

Posted May 1, 2017
Pros: Good location
Cons: Clean the rooms and keep them up to date and in good repair.
Location: Close to Disney and shopping
We have stayed at Sheraton Vistana Village and thought we would try this resort instead.... mistake. Got a so so room, chipped tile floor, run down, missing lots of cooking utensils, bowls, etc. Went to use the oven and got smoked out of the suit because it was dirty. 2 pools closed and we were not made aware of that. The two pools that were closed were the quiet pools that we wanted to use.
Comment from Hotel Management
May 5, 2017 by das, Hotel Management
We thank you for sharing your personal feedback with us. WE are very sorry to learn about the villa issues, especially the oven/smoke. We express our humble apologies for this inconvenience. Please share the villa #, and date of stay for our research and follow up with you. We look forward to hearing from you. Again, please share this information for follow up. Thank you for your time. Sincerely. Dassie Resort Management Team