Ratings based on 3,467 Verified Reviews

4.4 out of 5
90% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from K

Decent place, terrible location

Posted Feb 26, 2017
All I can say is that my room was right next to the highway. It was noisy at night, and we couldn't use our patio. Complained to reception, but they did nothing. There are much calmer and greener places in Orlando, don't go to this hotel. Room was ok, but building location ruined everything for me.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice condo style hotel

Posted Feb 25, 2017
The only bad part was the hard sell at check in for the time share deal. It was misleading and a bit relentless.
4 out of 5
Recommended
for Everyone
by A verified traveler from Boston, MA

Nice Hotel

Posted Feb 25, 2017
Cons: Shuttle service to parks could be more frequent or at least customized to meet individual needs.
We had a good experience during our stay. Great staff, rooms were spacious and kitchen was well equipped.
5 out of 5
Recommended
for Everyone
by A verified traveler from toronto

surpassed my expectations.

Posted Feb 22, 2017
Think we had a room upgrade. Nice pools. Lots of staff working hard to keep the facility looking good. Rooms were high end.
Comment from Hotel Management
Feb 24, 2017 by das, Hotel Management
Thank you for taking the time to write and express your wonderful experience at the Sheraton Vistana Resort. We are glad you have arrived here safely, and we thank you for sharing your Gift of Feedback for our villas, pools and friendly staff. Stay well Dassie Resort Management Team
5 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia PA

My favorite resort in Orlando. Has everything.

Posted Feb 17, 2017
Pros: This is a resort NOT a hotel. I like everything. Have visited each year for 10 years.
Cons: Nothing.
Has every amenity that anyone could want. This is a well run resort close to everything for which one visits Orlando. Staff is most helpful and respectful to all visitors. Has a hometown feel.
Comment from Hotel Management
Feb 24, 2017 by das, Hotel Management
Many thanks for taking the time to write and share your wonderful experience with Expedia. We are glad your expectations were met by our caring and friendly Teams. It is our pleasure to ensure our guests feel safe and comfortable. We invite you to come back soon. Stay Well
5 out of 5
Recommended
for Everyone
by A verified traveler from virginia

Posted Feb 13, 2017
loved the pool/pool bar hours(extremely important to us),loved the massage cabana
Comment from Hotel Management
Feb 14, 2017 by das, Hotel Management
Thank you for taking the time to write and share your lovely experience at the Sheraton Vistana Resort. We appreciate your kind comments especially how you enjoyed the massage, our specialized and friendly Teams work hard to deliver this experience and we will share the accolades. Thanks again for the Gift of Feedback SIncerely
5 out of 5
Recommended
for Everyone
by A verified traveler

Very good for children and families en general.

Posted Feb 11, 2017
We enjoided the Sheraton and we will try come back later.
Comment from Hotel Management
Feb 14, 2017 by das, Hotel Management
We look forward to host you and your family again . We are glad you enjoyed your vacation with us. Thanks for the Gift of Feedback. Sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 11, 2017
Pros: Family oriented
Cons: Pest control. cockroaches In the room so you sleep thinking about that.
Location: Good location near to parks
I can rate the hotel as good. I can considered it in the future.
Comment from Hotel Management
Feb 15, 2017 by das, Hotel Management
We thank you for sharing your comments with Expedia. We are glad you have arrived here safely and we hope to serve you for many years. Thanks for the Gift of Feedback Sincerely
5 out of 5
Recommended
for Families
by A verified traveler from Green Bay, WI

Beautiful finishes, great layout

Posted Feb 7, 2017
Pros: Granite countertops, full size appliances, tile and carpeted floors, tiled master shower, two sinks in master bedroom, screened in porch
Cons: Check-in took forever... had to listen to the concierge try to sell you timeshare type meetings while my wife and youngest child waited impatiently
Location: Close to restaurants and stores
We stayed here for two nights while going to Disney World. With four kids we really liked having the separate master suite and kids room... plenty of room for everyone to spread out and relax!
Comment from Hotel Management
Feb 8, 2017 by das, Hotel Management
Many thanks for taking the time to write and share your wonderful expressions for the Sheraton Vistana Resort. We are glad you enjoyed the accommodation. We are sorry to learn about your perception for the check in. Our check in process takes less than 5 minutes, This process does not include the 90 Mins Product Presentation offered by our Marketing Team. In the future please tell our Teams that you are not interested, and your name will be removed from the Gift List. Overall, we thank you for sharing your feedback and comments with Expedia. Looking forward to host you again soon, hopefully under brighter circumstances. Sincerely,
5 out of 5
Recommended
for Families
by A verified traveler from Atlanta, GA

Great time for a theme park trip for a family!

Posted Feb 5, 2017
Pros: The size and quality of the rooms as well as the location.
Location: Right across the property, there are a number of restaurants including Starbucks and a gas station. Very close to Disney Springs.
We stayed in a 2 bedroom unit which was absolutely fantastic. Both rooms had their own private showers (one had a Jacuzzi as well) and the living room and kitchen were very large and included a big dining table. The property itself is very well maintained. We had a parking spot right in front of our building. The trip time to Disney Parks was about 8-10 mins to the main areas and about 15-18 mins to Universal. The staff was very accommodating and the restaurants/bars/pools on the property are just fun!
Comment from Hotel Management
Feb 6, 2017 by das, Hotel Management
We thank you for taking the time to write and share your wonderful expressions of the Sheraton Vistana Resort. We are pleased to know that you enjoyed your lovely accommodation, amenities and service from our caring teams. We look forward to serve you again soon Sincerely,