Ratings based on 3,680 Verified Reviews

4.4 out of 5
90% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place

Posted Jul 24, 2017
Had a great time expect for the rain but that's no one fault
5 out of 5
Recommended
for Everyone
by A verified traveler from st. louis

Everything was excellent

Posted Jul 24, 2017
We have no complaints about anything everything was fabulous
5 out of 5
Recommended
for Everyone
by A verified traveler from Calgary, AB

Everything we needed and more

Posted Jul 23, 2017
Great facilities, good location. Check-in was quick. Although it's a timeshare resort they aren't pushy about getting you to attend one of their presentations. Thought about upgrading to a 2 bed apartment to give us a bit more room but wasn't necessary as the 1 bed had more than enough room. The whole experience was better than we imagined. Would definitely recommend and will be back next year.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great for family stay.

Posted Jul 18, 2017
The resort is clean, friendly staff, rooms are cleaned everyday, pools are clean.
Comment from Hotel Management
Jul 19, 2017 by das, Hotel Management
We thank you for sharing this Gift of Feedback with Expedia Partner, we appreciate your praises shared for the accommodation, friendly teams and our personalized service. We invite you to come back soon . Best Wishes Dassie Resort Management Team
4 out of 5
Recommended
for Families
by A verified traveler

Nice hotel close to parks.

Posted Jul 15, 2017
Pros: Spacious villa allowed for our family to spread out, which was a plus. Boys had their own wing and parents had their own space.
Cons: Kitchen amenities were good, but need a spatula/tongs if you want to cook on the grill.
Location: Location is ideal. Major parks are within 15-20 min drive. Lots of restaurants and grocery stores to choose from.
Kitchen amenities were good, but need a spatula/tongs if you want to cook on the grill. Closeness to the pool was excellent for my family.
Comment from Hotel Management
Jul 17, 2017 by das, Hotel Management
Many thanks for taking the time to write and share this comments with Expedia. We are glad you enjoyed the accommodation and amenities and look forward to serve you again soon. Best Wishes
5 out of 5
Recommended
for Everyone
by A verified traveler from atlanta ga

Very nice resort close to Disney

Posted Jul 11, 2017
Family friendly resort with activities at resort for children p. Very close to Disney. Plan to go again
Comment from Hotel Management
Jul 14, 2017 by Das, Hotel Management
We express thanks to you for sharing your wonderful comments on Expedia Partner. Thank you for your kind remarks concerning our Fun, family resort. We hope to serve you again soon. Sincerely Resort Management Team
1 out of 5
by A verified traveler from miami

Disappointed

Posted Jul 11, 2017
On our first day my wife's $850 phone was stolen with all our private info plus the aggravation of being without a phone and a camera for our entire stay and nobody seemed to care. It was a mission to get in touch of security. It took two days for someone to come talk to us. The lost and found dept was only by phone and it took four days for us to get someone to pick up the phone. Spoke to management and they didn't do anything about it and failed to make it right. This has never happen to our family ever, anywhere. I will never stay in this hotel again.
Comment from Hotel Management
Jul 17, 2017 by das, Hotel Management
We are sorry to learn about your experience about the Phone missing. Please check again with our Security Team, who has assigned the case to the Authorities. We look forward to hear from you, please contact our Loss and Found Department today to verify this matter. Thank you again for sharing this matter for our follow up with you. Sincerely Dassie Resort Management Team
5 out of 5
Recommended
for Everyone
by A verified traveler from Richmond Va

Nice hotel close to Disney springs, & Uneversal.

Posted Jul 11, 2017
Pros: It was very nice and clean.
Cons: Check in
Location: Disney springs Uneversal, and lots of restaurants
Checking is was a little slow, some things definitely need to change
Comment from Hotel Management
Jul 14, 2017 by das, Hotel Management
Many thanks for bringing these issues to our attention via Expedia Partner. We express our humble apologies for the long wait/slow check in. We will improve, and have improved after the long holiday weekend, and extend a thanks to you for your kind understanding. We are glad you enjoyed our accommodation. We hope to serve you again Sincerely Resort Management Team
4 out of 5
Recommended
for Everyone
by A verified traveler

R Resort Close To Disney world theme parks.

Posted Jul 10, 2017
Our time here went well. The breakfast buffet was ok, but not spectacular!
Comment from Hotel Management
Jul 14, 2017 by das, Hotel Management
We thank you for sharing your experience at the Sheraton Vistana Resort, we are sorry that your Breakfast experience was not satisfactory. Your comments are important to us, we will strive to improve service/product. Thanks for sharing your views. Looking forward to host you again soon. Sincerely Resort Management Team
5 out of 5
Recommended
for Everyone
by A verified traveler from TN

Nice hotel

Posted Jul 10, 2017
The hotel was great. The only down fall was the beds. They where not very comfortable.
Comment from Hotel Management
Jul 14, 2017 by das, Hotel Management
We are sorry to learn that he mattress was not comfortable. Please share this matter immediately with our Teams, who will replace yours. It is our goal to ensure our guests feel comfortable and relaxed with our signature mattress. We look forward to hearing from you. Best Wishes Resort Management Team