Ratings based on 3,171 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
90% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from A

Nice hotel

Posted Jul 24, 2016
A good place to stay in Orlando . We like to stay there. Improved housekeeping this year.
2 out of 5
by A verified traveler

Lots of space. That's it

Posted Jul 24, 2016
It's a condo. Bring your own shampoo and be prepared for noisy fans in the rooms. Beds are also not like regular Sheraton or Hilton hotels, this is a CONDO, lots of space and that's it.
5 out of 5
by A verified traveler from Houston

Will stay again in the future

Posted Jul 21, 2016
So as soon as we checked in I received an email to rate the check in. I only marked down "x" and was not able to explain why due to time. Honestly we had to wait a lot but we were before time. The problem was that my father in law who does not speak english did the check in since they arrived earlier and apparently got offerred a gift card if we would attend a meeting. Long story short (Did not want attend meeting) I went to the lobby and they were very nice about it and we had no problem. The rest was great experience. Everyone was very nice to us. Rooms were clean and very comfortable. Great location and a lot of ammenities. If you stay here I recommend to rent a car even though they provide several transportations.
5 out of 5
by A verified traveler

MUY BUEN HOTEL

Posted Jul 20, 2016
Pros: LA UBICACION ES EXCELNETE AL CENTRO DE TODAS LAS AREAS TURISTICAS
Cons: NADA TODO MUY BIEN
Location: LAS ATRACCIONES MUY CERCA MUY BEIN UBICADOS
MUY BUEN HOTEL LA UBICACION EXCELENTE LA GENTE MUY LINDA Y AMABLE TIENE MUY BUENOS SERVICON ES DE LAS MEJORES CADENA QUE HAY EN HOTELES DESDELA ROPA DE CAMA HASTA SUS RESTAURANTES MUY BUEN HOTEL
5 out of 5
by A verified traveler from ARGENTINA

THINGS TO DO

Posted Jul 19, 2016
Pros: The location
Cons: i don't think so. It is ok!
Location: Better imposible!.
It is a wonderful place where you can spend a great moment with your family. It is safe and the staff is nice.
Comment from Hotel Management
Jul 19, 2016 by das, Hotel Management
We thank you for taking the time to write and share your experience with Expedia. We are pleased to learn that you enjoyed your accommodation, and all amenities. Our goal is to ensure our guest feel special, safe and comfortable. Looking forward to host you again soon. Sincerely, Dassie Resort Management Team
5 out of 5
by A verified traveler from Cambridge, MA

Nice hotel and convenient location

Posted Jul 1, 2016
This hotel is definitely a five star ones. It is very close to Disney and around 20 min from Universal. It is also 7 min from the outlet. There's a Walgreens and couple restaurants nearby. The beds are very comfortable and everything are very clean. We stayed in 2 bedrooms condo and it has one king in one room and two twins in another. There is also a sofa bed in the living room. The pool, mini goft course, basket ball hoop and children's playground are across the street from our villas which are awesome for the kids to chill after the long day at the parks. Definitely stay here again.
Comment from Hotel Management
Jul 5, 2016 by Das, Hotel Management
We thank you for sharing your kind comments and wonderful feedback on your recent vacation at the Sheraton Vistana Resort. We are so glad you have arrived here safely and thank you for this recommendation and Gift of Feedback. We are glad you enjoyed your accommodation, the amenities and activities. Looking forward to host you again soon. Sincerely, Dassie
5 out of 5
by A verified traveler from Idaho

Nice condo unit, close to the Disney Theme Parks.

Posted Jul 1, 2016
Pros: Very Clean condo unit, comfortable, 2 bedrooms, 2 baths. Full Kitchen. Great Food at Rafi Tiki's Food and Grill.
Cons: The furniture in the living area could be more comfortable, but like I told my Husband we didn't come there to watch T.V.!!!!
Location: Everything was within close proximity, Daytona was the furthest we went, and that was 1 1/2 hr. drive. But everything else was within 15-20min.drive.
We were there for our 20th anniversary, it was nicer than I expected it to be and very clean. We brought the kids with us and went to Disney Theme Parks, Universal, SeaWorld, Gatorland, and I fly, took a Daytona International Speedway tour, and went to Daytona Beach. We had a great time but we were exhausted. I definitely overbooked us for adventures. I wouldn't get tickets ahead of time because they can get you discounted tickets for everything there at Sheraton. Plus on the day that we were going to Gatorland there was a guy coming from Gatorland to do a show at the resort..... so if I wouldn't have bought the tickets ahead of time, we would have just stayed at the resort that day and hung out by the pool more.
Comment from Hotel Management
Jul 5, 2016 by das, Hotel Management
Many thanks for taking the time to write and share your wonderful experience at the Sheraton Vistana Resort, we are glad you have arrived here safely, and we appreciate your praises and recommendation offered. Your valuable comments were already escalated to the Management Team for sharing these praises. We are glad you enjoyed the accommodation, planned activities, food and service. We look forward to host you, we invite you to stay on property, enjoy the variety of activities, shows and crafts. You will definitely create lifetime memories. Thanks for the Gift of Feedback, have a safe summer Best Wishes Dassie
3 out of 5
by A verified traveler from chicago

Great location if you don't care about service.

Posted Jun 30, 2016
Worst maid service ever. No surfaces were ever cleaned. Nothing was ever vacuumed. Upon entering on the first day- there was a hairball the size of a small animal in the corner of the bedroom. Even after calling to complain it stayed there through two more "cleanings". I would go to work each weekday and come home to find the room not cleaned. When I would call- they would say it was still scheduled. At 5:30pm??? Then on the weekends- when it was time to relax- they would be banging down the doors between 8-9. Regardless of the do not disturb sign. If I didn't answer the door (from my bed) they would start harassing me by telephone. Every time I called to complain I got a different person apologizing- and by the end making it clear that they just didn't care. On the days when the room wasn't cleaned at all- they told me I would receive a VIP cleaning the next day as their way making amends. It's unclear what the VIP cleaning was- unless it meant leaving an extra bottle of shampoo- lined up with all the others I wasn't using. Truly the worst maid service and management response I've ever had anywhere. On top of that, they make 1-3 SALES calls a day to your room trying to sell you timeshares. This continued uninhibited- again DESPITE me calling guest services to put a stop to it. Next time business takes me to Orlando for three weeks, I'll spend my $180/nt ELSEWHERE. Terrible attitudes. Terrible service. Great room in a great location of you can put up with the rest.
4 out of 5
by A verified traveler

Comodo con exelente ubicacion

Posted Jun 28, 2016
Comodisimo super ubicado buenas instalaciones falta personal en la administracion
Comment from Hotel Management
Jul 1, 2016 by MO, Hotel Management
Gracias por tomarse el tiempo para escribir y compartir sus comentarios sobre su reciente estancia en el Sheraton Vistana Resort. Nos complace que haya llegado aquí con seguridad y Apreciamos su elegir el Sheraton Vistana Resort para pasar sus vacaciones. Sus consejos y comentarios compartidos con Expedia ya estaban escalaron al Equipo de Gestión, que compartirá sus alabanzas. Gracias de nuevo por el regalo de la Regeneración. Mirando hacia adelante a darle la bienvenida de nuevo en casa. Atentamente, María Equipo de Gestión
4 out of 5
by A verified traveler

nice condo, close to everything.

Posted Jun 27, 2016
Pros: spacious
Cons: cleaner
Location: disney
nice condo in close proximity to everything. Spacious and fully stocked with kitchen utensils.
Comment from Hotel Management
Jun 27, 2016 by das, Hotel Management
Many thanks for taking the time to write and share your wonderful experience with Expedia. We are glad you have arrived here safely, and we thank you for expressing your praises for our spacious and lovely villas. Looking forward to host you again soon. Sincerely Dassie