Ratings based on 3,463 Verified Reviews

4.4 out of 5
90% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from toronto

surpassed my expectations.

Posted Feb 22, 2017
Think we had a room upgrade. Nice pools. Lots of staff working hard to keep the facility looking good. Rooms were high end.
5 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia PA

My favorite resort in Orlando. Has everything.

Posted Feb 17, 2017
Pros: This is a resort NOT a hotel. I like everything. Have visited each year for 10 years.
Cons: Nothing.
Has every amenity that anyone could want. This is a well run resort close to everything for which one visits Orlando. Staff is most helpful and respectful to all visitors. Has a hometown feel.
5 out of 5
Recommended
for Everyone
by A verified traveler from virginia

Posted Feb 13, 2017
loved the pool/pool bar hours(extremely important to us),loved the massage cabana
Comment from Hotel Management
Feb 14, 2017 by das, Hotel Management
Thank you for taking the time to write and share your lovely experience at the Sheraton Vistana Resort. We appreciate your kind comments especially how you enjoyed the massage, our specialized and friendly Teams work hard to deliver this experience and we will share the accolades. Thanks again for the Gift of Feedback SIncerely
5 out of 5
Recommended
for Everyone
by A verified traveler

Very good for children and families en general.

Posted Feb 11, 2017
We enjoided the Sheraton and we will try come back later.
Comment from Hotel Management
Feb 14, 2017 by das, Hotel Management
We look forward to host you and your family again . We are glad you enjoyed your vacation with us. Thanks for the Gift of Feedback. Sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 11, 2017
Pros: Family oriented
Cons: Pest control. cockroaches In the room so you sleep thinking about that.
Location: Good location near to parks
I can rate the hotel as good. I can considered it in the future.
Comment from Hotel Management
Feb 15, 2017 by das, Hotel Management
We thank you for sharing your comments with Expedia. We are glad you have arrived here safely and we hope to serve you for many years. Thanks for the Gift of Feedback Sincerely
5 out of 5
Recommended
for Families
by A verified traveler from Green Bay, WI

Beautiful finishes, great layout

Posted Feb 7, 2017
Pros: Granite countertops, full size appliances, tile and carpeted floors, tiled master shower, two sinks in master bedroom, screened in porch
Cons: Check-in took forever... had to listen to the concierge try to sell you timeshare type meetings while my wife and youngest child waited impatiently
Location: Close to restaurants and stores
We stayed here for two nights while going to Disney World. With four kids we really liked having the separate master suite and kids room... plenty of room for everyone to spread out and relax!
Comment from Hotel Management
Feb 8, 2017 by das, Hotel Management
Many thanks for taking the time to write and share your wonderful expressions for the Sheraton Vistana Resort. We are glad you enjoyed the accommodation. We are sorry to learn about your perception for the check in. Our check in process takes less than 5 minutes, This process does not include the 90 Mins Product Presentation offered by our Marketing Team. In the future please tell our Teams that you are not interested, and your name will be removed from the Gift List. Overall, we thank you for sharing your feedback and comments with Expedia. Looking forward to host you again soon, hopefully under brighter circumstances. Sincerely,
5 out of 5
Recommended
for Families
by A verified traveler from Atlanta, GA

Great time for a theme park trip for a family!

Posted Feb 5, 2017
Pros: The size and quality of the rooms as well as the location.
Location: Right across the property, there are a number of restaurants including Starbucks and a gas station. Very close to Disney Springs.
We stayed in a 2 bedroom unit which was absolutely fantastic. Both rooms had their own private showers (one had a Jacuzzi as well) and the living room and kitchen were very large and included a big dining table. The property itself is very well maintained. We had a parking spot right in front of our building. The trip time to Disney Parks was about 8-10 mins to the main areas and about 15-18 mins to Universal. The staff was very accommodating and the restaurants/bars/pools on the property are just fun!
Comment from Hotel Management
Feb 6, 2017 by das, Hotel Management
We thank you for taking the time to write and share your wonderful expressions of the Sheraton Vistana Resort. We are pleased to know that you enjoyed your lovely accommodation, amenities and service from our caring teams. We look forward to serve you again soon Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa, Ontario

Resort with all you need for fun-filled vacation

Posted Feb 5, 2017
Our condo was spacious, with comfortable beds, lots of pillows and equipped with everything we needed for our week. We had a beautiful view out to a pond where birds such as herons would come and swim/settle for various times. When at the resort we used the pools, hot tubs, basketball courts...plenty to do. We never got around to using the tennis and volleyball courts, but maybe on our next trip. The grounds of the resort were beautifully maintained. The on-site Marketplace was very convenient for small grocery purchases and we used a grocery store that was less than a 10 min drive away to stock up on food for the week. A terrific home away from home, and we will be back! (Note: we were a mom and two teenagers and the teenagers loved the resort).
Comment from Hotel Management
Feb 8, 2017 by das, Hotel Management
We thank you for taking the time to write and share your wonderful experience and praises for the Sheraton Vistana Resort. We are glad you have arrived here safely, and thank you for the Gift of Feedback. Your praises were already escalated to the Management Team who will share the accolades for our Teams who maintains and upkeep the grounds, ponds, tennis courts and overall ambiance. Thank you again for sharing your comments with us. Looking forward to host you again soon. Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler from Holly, MI

Very nice resort close to Disney World.

Posted Feb 5, 2017
This is an overall very nice resort. This is our second time staying at Sheraton Vistana and couldn't be happier with both stays. The rooms are very spacious for a family. Guest services is very helpful with any questions you may have. Housekeeping does a great job as well. It is nice to be able to order food or a pizza after a long day at any of the amusement parks. Our kids loved the pools and arcade. Overall top notch service. We will definitely stay here again in the future.
Comment from Hotel Management
Feb 6, 2017 by das, Hotel Management
Thank you for taking the time to write and share your experience with Expedia. We are glad you have arrived here safely, and we hope to serve you for many years to come. It is our delight to learn that you enjoyed the accommodation, pools and eateries at the Resort. We invite you to come back soon! Stay Well Dassie
3 out of 5
by A verified traveler from Cleveland, Oh

Nice resort but...

Posted Jan 31, 2017
I would compare this hotel to a glorified Residence Inn. It's a maze of buildings that requires a map to find your room. I liked all the amenities if you can find them. They have several pools however you will need your car to get to some of them. The worst part of my stay was finding out this is a timeshare, they will try and sell you the second you finish checking in and will call everyday thereafter. Beware don't take the "welcome packet"
Comment from Hotel Management
Feb 3, 2017 by das, Hotel Management
We thank you for taking the time to write and share your experience of the Sheraton Vistana Resort. We are very glad you have arrived here safely, and yes, we do recommend renting a vehicle for your convenience. We realize it takes time to learn the entire resort, considering the vast expanse of 135 acres, with all needed amenities. While we appreciate your views expressed for Timeshare Vacation, our goal is to share updates and benefits to our owners and Exchange Members, offer knowledge to other guests and help promote ownership. Perchance this is not for you and we understand! In the future, please tell our Teams that you are not interested! There are no obligations to attend. Looking forward to host you again soon Sincerely,