Ratings based on 3,111 Verified Reviews

4.4 out of 5
92% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Too far from pool

Posted Mar 28, 2017
Room was not as close to a pool as we expected, unable to change to a closer room. Room was in the shade all day with a vote of a storm pond...Would of cancelled the room and went somewhere with better pool access if I hadn't paid up front on Expedia. Timeshare property, tried to sell us on check in... Next time will stay at a bona fide hotel. Cleaning staff were exceptional and friendly.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with a few hiccups

Posted Mar 25, 2017
Hotel is close to all that you need (Publix groceries, restaurants, Disney parks, Walgreens, etc.). The grounds and rooms were all clean and well maintained. The pools never seemed overly crowded. The only complaint we had was that they had listed in their system that people had checked out of their room when they had not so our family opened the hotel room to find other bags in there. Apparently this happened to another couple as well. Major concern for security reasons and a major inconvenience for our family. They also would call the room several times to remind us to get our welcome package. One phone call would have been sufficient as it came across as pushy on their end. We also had a baby who would nap throughout the day and be woken up by the calls (not to mention calls at 9am on vacation may not be appreciated by people who like to sleep in). Otherwise we really enjoyed our stay. Handy to have the kitchen, pots, pans, utensils, dishwasher and laundry in our units. It would have been more convenient to have BBQ utensils in the rooms instead of having to rent them at the Marketplace. Convenient that they have Starbucks on site. Pool temperatures were good and lounge chair availability was great (shade and not shaded areas).
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 23, 2017
We were pleasantly surprised by how comfortable the room was.
5 out of 5
Recommended
for Everyone
by A verified traveler

5 Star Kid Place

Posted Mar 20, 2017
Best kid vacay spot ever. The room was a little dated but it was impeccably clean and beds and linens were very comfortable. But the facilities - pools and lake and playgrounds were top notch. And easily accessible from the rooms. (No walking for miles to get to a pool you can't see). This will def become one of our top spots to stay with the kids in Orlando.
4 out of 5
Recommended
for Families
by A verified traveler

Nice Hotel resort complex for families

Posted Mar 18, 2017
Pros: Great for a family of six
Location: Not too far from the magic kingdom and sea world
We stayed here two nights and the sleeping accommodation were excellent.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 18, 2017
Great hotel with awesome facilities. Great family vacation !
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Posted Mar 17, 2017
Very clean and friendly staff. Large size room and close to Disney and Universal. Highly recommended.
4 out of 5
Recommended
for Everyone
by A verified traveler from Massachusetts

Nice hotel, convenient location

Posted Mar 15, 2017
Easy check in, we arrived early and had use of the pool area for the afternoon while we waited for our room to be ready. Some of the rooms are a bit far away from the pool so request a closer room if you plan to be making frequent visits there. Staff were all very friendly and helpful. Clean well kept resort. I'd stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler from the world

Perfect

Posted Mar 14, 2017
Everything is perfect here. It was only 3 nights... that is the only problem I had.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 14, 2017
Excellent and very nice resort bbbbbbbbbbbbbbbbbbbbnnnnjnnnnnnn