Nice hotel with a few hiccups
Posted Mar 25, 2017
Hotel is close to all that you need (Publix groceries, restaurants, Disney parks, Walgreens, etc.). The grounds and rooms were all clean and well maintained. The pools never seemed overly crowded. The only complaint we had was that they had listed in their system that people had checked out of their room when they had not so our family opened the hotel room to find other bags in there. Apparently this happened to another couple as well. Major concern for security reasons and a major inconvenience for our family. They also would call the room several times to remind us to get our welcome package. One phone call would have been sufficient as it came across as pushy on their end. We also had a baby who would nap throughout the day and be woken up by the calls (not to mention calls at 9am on vacation may not be appreciated by people who like to sleep in). Otherwise we really enjoyed our stay. Handy to have the kitchen, pots, pans, utensils, dishwasher and laundry in our units. It would have been more convenient to have BBQ utensils in the rooms instead of having to rent them at the Marketplace. Convenient that they have Starbucks on site. Pool temperatures were good and lounge chair availability was great (shade and not shaded areas).