Redone, but just OK
Posted Jan 1, 2017
I had stayed here once before, and it was in terrible condition then. This time (booked by accident) it had had a makeover. The room was nicer, but still had problems. The refrigerator was completely frozen over but was not very cool at all. Bathtub had chips out of it, must have missed the redo. I asked for a wakeup call, but it never happened, kind of a big deal for an airport hotel I think.
Comment from Hotel Management
Jan 3, 2017 by Manager , Hotel Management
I appreciate your candid feedback, and I apologize for the difficulties you experienced during your stay. We want all of our guests to have a superb and memorable stay, so I have shared your comments with our management team to make sure these issues are not repeated. I hope you will consider a return visit to give us another opportunity to provide you with the hospitality that you should have experienced during this stay.