Ratings based on 481 Verified Reviews

4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

Comfortable place away from home.

Posted Mar 9, 2017
Pros: Comfortable, Clean, Friendly Staff
Location: Movie Theater and Shopping across the street within walking distance.
I really enjoyed the staff at this hotel. They were very kind and accommodating. The room was clean and comfortable. The complimentary breakfast each morning was really convenient and surprisingly good.
Comment from Hotel Management
Mar 10, 2017 by General Manager, Hotel Management
Dear Laura, thank you for taking time out of your schedule to post this wonderful review about SpringHill Suites Orlando Airport. It is great to read that you were overwhelmed with our attentive associates and breakfast offerings. We are also pleased to know that you loved your room and our convenient location. We look forward to welcoming you back the next time you are in Orlando. Lori Fitzgibbon, General Manager
3 out of 5
by A verified traveler from Kansas City

Orlando Hotel

Posted Mar 7, 2017
Pros: Location
Cons: Clean the rooms better.
Bathroom was filthy, toilet was especially dirty. Walls were paper thin, we could hear kids on both sides. Breakfast bar was poorly maintained. Overall not a good experience.
Comment from Hotel Management
Mar 8, 2017 by Manager, Hotel Management
Dear Sheri, Thank you for being a guest of SpringHill Suites Orlando Airport and for taking the time to share a review with fellow travelers. We are glad you enjoyed the location but please accept our apologies for missing some opportunities during your stay. Your feedback will be shared with our team as we continue to work toward 100% guest satisfaction. We hope to welcome you back and provide an experience better aligned with the Marriott brand. Kind regards, Lori Fitzgibbon - General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Large suite for the price

Posted Mar 1, 2017
Large enough suite to accommodate my family of five. Very convenient to the airport.
Comment from Hotel Management
Mar 1, 2017 by General Manager , Hotel Management
Dear Guest, Thank you for sharing your review of the Springhill Suites Orlando Airport. We are so glad your suite was comfortable for you and your family, and our location close to the airport also worked well for you. We appreciate your business and look forward to seeing you again when your travels bring you back to Orlando. Lori Fitzgibbon, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Stay!

Posted Feb 28, 2017
Pros: It was just a very nice hottel.
Cons: Nothing!
Location: Good paces to eat nearby and the hotel is only 5 mins away from the airport. The location is excellent.
We only spent one night but it was a very pleasant stay. The staff was warm and very pleasant and helpfull. The hotel was near some good eating places and it was only a 5 min drive to the airport. The breakfast was a nice touch.
Comment from Hotel Management
Feb 28, 2017 by General Manager, Hotel Management
Dear Guest, thank you for reviewing your overnight stay at SpringHill Suites Orlando Airport. We are delighted to know you had an excellent visit and that our location close to various restaurants and activities was perfect for your needs. We also appreciate you recognizing the service provided by our courteous associates. Thanks again, we hope to welcome you back soon at our hotel! Lori Fitzgibbon, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

great location

Posted Feb 14, 2017
Convenient shuttle to airport and walk across the street to great food at Marlows.
Comment from Hotel Management
Feb 14, 2017 by General Manager, Hotel Management
Thank you for your five-star feedback. We're so glad you enjoyed your stay and that our location and the convenience of our shuttle service was perfect for your needs. Thanks again. We hope you will choose the Springhill Suites Orlando Airport the next time you visit the Orlando area. Lori Fitzgibbon, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Grandkids each had a bed with the trundel

Posted Jan 30, 2017
The four of us were comfortable since we each had our own bed. The trundle made all the difference. 3 generations in one room could have been awkward.
Comment from Hotel Management
Jan 31, 2017 by General Manager, Hotel Management
Thank you for sharing your wonderful comments about your stay with family at our hotel. We are thrilled to read that your well-appointed room with trundle beds was the highlight of your visit. We are glad you had a comfortable stay and hope you and your family will choose to stay at the Springhill Suites Orlando Airport again. Lori Fitzgibbon General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Lowell, MA

Nice Hotel outside the airport and close to Disney

Posted Jan 15, 2017
Pros: I liked that breakfast was included. I enjoyed the comfort of the bed and the pillows.
Cons: Heat the pool in the winter months.
Location: There were stores, places to eat, and a theater within walking distance.
The suite was very nice and cozy. The included breakfast was very good with many choices. The Hotel had an outdoor pool and an exercise room which came in handy even in January. The staff was friendly.
Comment from Hotel Management
Jan 16, 2017 by General Manager, Hotel Management
Thank you for posting a review of your experience at the SpringHill Suites Orlando Airport. We are glad you liked the location of our hotel and appreciate you pointing out its accessibility in your review. It is also nice to know you enjoyed the comforts of your suite and were happy with the convenience and variety served in our complimentary hot breakfast bar. Thank you for your feedback, and we look forward to your next visit! Lori Fitzgibbon, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco Bay Area

Great location close to airport.

Posted Jan 4, 2017
Convenient for early flight departures. Breakfast choices so-so.
Comment from Hotel Management
Jan 5, 2017 by General Manager, Hotel Management
Thank you for choosing the Springhill Suites Orlando Airport for your overnight stay and for sharing your feedback online. Even though it was a quick stay, I am happy you were pleased with your visit and our proximity to the airport was the highlight of your trip. It was a pleasure having you as our guest, and we hope to see you again soon. Lori Fitzgibbon General Manager
3 out of 5
by A verified traveler from Honoluly

Redone, but just OK

Posted Jan 1, 2017
I had stayed here once before, and it was in terrible condition then. This time (booked by accident) it had had a makeover. The room was nicer, but still had problems. The refrigerator was completely frozen over but was not very cool at all. Bathtub had chips out of it, must have missed the redo. I asked for a wakeup call, but it never happened, kind of a big deal for an airport hotel I think.
Comment from Hotel Management
Jan 3, 2017 by Manager , Hotel Management
I appreciate your candid feedback, and I apologize for the difficulties you experienced during your stay. We want all of our guests to have a superb and memorable stay, so I have shared your comments with our management team to make sure these issues are not repeated. I hope you will consider a return visit to give us another opportunity to provide you with the hospitality that you should have experienced during this stay. Lori Fitzgibbon General Manager
5 out of 5
by A verified traveler

Posted Dec 24, 2016 on Hotels
Comment from Hotel Management
Dec 26, 2016 by General Manager, Hotel Management
We appreciate you taking the time to share your wonderful ratings with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to the SpringHill Suites Orlando Airport. Lori Fitzgibbon, General Manager