Ratings based on 409 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
93% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Florida

Nice!!!!!

Posted Aug 9, 2016
Pros: Nice and central located next to restaurants and the movie theaters.
Cons: More vacuuming in the rooms especially around and on the couch area.
Location: Everything, we needed was in close proximity from the hotel.
Nice hotel with great customer service. My room was clean but the couch needed to vacuum. We found a lot of hair on the couch that we thought initially came from a previous customer pet. The hotel assured us that their policy doesn't allow any pets at all. Besides that the over all room was clean and very comfortable and located in a great central area that allowed us to maneuver around town. we got great customer service from Andrew at the first desk. What....a pleasant young man with exceptional people skills.Continental breakfast was a plus!! My overall experience will definitely have me and my family to stay again in the near future.
Comment from Hotel Management
Aug 9, 2016 by General Manager, Hotel Management
We appreciate your wonderful remarks about your visit to the Springhill Suites Orlando Airport. We are delighted to read that we were able to impress you with our location and exceptional customer service. It is also pleasing to know that you relished our breakfast offerings. I will share your kind works with Andrew as well. We also acknowledge your observations and I have shared your concerns with my housekeeping team, so that they can do the necessary immediately. Thanks for being our guest, and we look forward to serving you and your family again soon! Lori Fitzgibbon General Manager
5 out of 5
by A verified traveler from miami beach Fl

Nice hotel

Posted Aug 8, 2016
Nice hotel Rudy was amazing she was so helpful and Nice she was best in the hotel she when on and beyond for my customers satisfaction also she knowledge that it was my birthday
Comment from Hotel Management
Aug 9, 2016 by General Manager, Hotel Management
Thank you very much for taking the time to share a feedback regarding your stay at the Springhill Suites Orlando Airport. I am so pleased to read that Rudy went out of her way to attend to your needs. I will share your gracious remarks and acknowledge her for a job well done! Thanks for being our guest, and we hope to see you the next time you are in the Orlando area. Lori Fitzgibbon General Manager
5 out of 5
by A verified traveler

Flott hotell nær flyplassen

Posted Jul 26, 2016
Trengte hotell for ei natt før flyreise videre. Fint og nyoppusset rom med god plass til fem personer. Frokosten var sånn passe. Fint basseng som rakk å prøves.
Comment from Hotel Management
Jul 27, 2016 by General Manager, Hotel Management
Thank you for taking the time out of your schedule to post this wonderful review about the SpringHill Suites Orlando Airport. We are delighted you loved our convenient location close to the airport and that you were impressed with your updated accommodation. We are also glad that our breakfast offerings were acceptable to you. It was a pleasure to have you as our guest, and we hope to welcome you back soon. Lori Fitzgibbon, General Manager
3 out of 5
by A verified traveler

Posted Jul 20, 2016
Pros: Breakfast, size of room, lobby
Cons: Better noise control. Doors did not go completely to floor, could see light under door and heard noise from hall
Location: Great shops and resturaunts nearby were great. We took UBER to the mall.
Room was noisy. Bed was very firm. Bathroom had dust and hair in corner. Noise from the hallway was as clear as if the door had been open. There was some type of construction with banging. Room was nice and breakfast was great.
Comment from Hotel Management
Jul 21, 2016 by General Manager, Hotel Management
Thank you for sharing your experience at our hotel. I am glad you enjoyed your overall visit with us. However, I apologize that we fell short of providing 100% excellence with the issues of the noise levels you experienced in your suite. I have discussed your concerns with my housekeeping and engineering staff to make sure they take corrective action and see what can be done to make adjustments in this area. We appreciate your honest comments and hope you will give us a chance to redeem ourselves by returning to stay with us soon. Lori Fitzgibbon General Manager
5 out of 5
by A verified traveler from Ft. Lauderdale

Enjoyed my stay.

Posted Jul 15, 2016
Had other family in the hotel too, we all had fun. Stayed another night.
Comment from Hotel Management
Jul 17, 2016 by General Manager, Hotel Management
Thank you for posting a review of your experience at the SpringHill Suites Orlando Airport. We are happy to read how much you enjoyed every aspect of our hotel. We work hard to provide an excellent experience, so it is rewarding to see from your comments that we are meeting that goal. We will share your wonderful remarks with our staff to thank them for their commitment. Please visit us again soon! Lori Fitzgibbon, General Manager
5 out of 5
by A verified traveler

HOTEL ASEADO Y AGRADABLE

Posted Jun 16, 2016
HABITACIONES GRANDES Y ASEADAS, UN POCO COMPLICADO EL ESTACIONAMIENTO POR LA CANTIDAD DE HUÉSPEDES
Comment from Hotel Management
Jun 16, 2016 by General Manager, Hotel Management
Thank you for giving us a perfect rating regarding your stay at the Springhill Suites Orlando Airport. Our Housekeeping and Engineering teams work hard at keeping everything fresh and clean from our suites to our common areas. I will share your outstanding comments with them and thank them for a job well done. We appreciate your observations and hope to have you as our guest again in the near future. Lori Fitzgibbon, General Manager
5 out of 5
by A verified traveler from Quito

Agradable y cerca al aeropuerto

Posted Jun 6, 2016
Pros: Limpieza y ubicación
Cons: El desayuno
Location: Centros Comerciales, aeropuerto parques
Muy agradable una buena estancia mucha limpieza, cerca a muchos lugares, lugares de parqueo, internet y televisión, un buen gimnasio lastima usarlo solo una vez
Comment from Hotel Management
Jun 7, 2016 by General Manager, Hotel Management
Thank you for giving a feedback regarding your stay at the SpringHill Suites Orlando Airport. We are glad that you liked our well-kept property, parking facility and our Wi-Fi service. It is also great to read our fitness center was to your liking and that our convenient location was perfect for your needs. However, we are sorry for not being able to impress you with our breakfast offerings. We hope this did not overshadow your otherwise positive stay with us and that you will consider staying at our hotel again in the future. Lori Fitzgibbon, General Manager
5 out of 5
by A verified traveler from Omaha

roomy and comfortable

Posted May 29, 2016
Pros: The hotel is only minutes away from the airport, with lots of good restaurants and gas stations nearby. Very convenient for early morning flights.
Location: Close to airport
Our room was very comfortable, the bedroom area was separate from the living area and the TV could be angled to be seen by either area.
Comment from Hotel Management
May 30, 2016 by General Manager, Hotel Management
Thank you for posting a review of your pleasant experience at the SpringHill Suites Orlando Airport. We are glad our location close to the airport and the area restaurants was perfect for your needs. It is also great to read that you were impressed with your well-appointed accommodation. It was our pleasure serving you, and we hope to see you again soon. Lori Fitzgibbon, General Manager
4 out of 5
by A verified traveler

Posted May 23, 2016 on Hotels
Comment from Hotel Management
May 26, 2016 by James, Hotel Management
Thank you for being our guest at the SpringHill Suites Orlando Airport and for taking the time to give us your kind ratings. Impressing our guests is our top priority, so we are glad that you were left with a good impression. We hope that you will make plans to stay with us again in the future! Lori Fitzgibbon, General Manager
5 out of 5
by William

Posted May 23, 2016 on Hotels
Comment from Hotel Management
May 26, 2016 by James, Hotel Management
It was a pleasure having you as our guest at the SpringHill Suites Orlando Airport. It is so nice to know you found your room comfortable and that you were pleased with the exceptional service from our staff. We appreciate your wonderful ratings and hope to welcome you back soon. Lori Fitzgibbon, General Manager