A Shangra-la retreat of quietude
Posted Sep 15, 2016
Iinitially, I was a bit surprised that my reservation request, via Expedia, for an accessible room, had not been relayed to the front desk, but that was quickly rectified when I presented my printout reservation form.
The room in general was spacious. I do however wish to suggest some upgrades for handicapped clients.
1-Install an L-SHAPED shower assist bar along the inner wall above the existing parallel bar[ of which need only be one]
2-Install a permanent dual shower system with a hand-held section[ ideal for a wheelchair client unable to stand ]. This of course, need accompany a stable shower seat with chairback. As is current, in order to change the water temp or flow whilst in the tub one must get their head wet[ not always desirable]when reaching the control handle.
3-Provide packaged sterile plastic disposable cups in the bathroom
4- Have room attendants carefully observe the linen when folding laundry. I did find a towel with what appeared to have burned or other soiled sections on it. It was folded among all other towels in the cabinent.
5- After an exhausting day of travel and late check-in, it was a relief to unwind and retire hoping for a solid 8hr sleep, but disturbing to have a 7:45AM wake-up call from guest services offering property tours and inticements to invest. A note under the door with tour time options would have been preferred.
6 - Another - the 'disturbing' doorbell ringing at my room 1313 at 8AM and the individual calling out "Security"