Convenient close by I drive and shopping
Posted Jan 6, 2017
Overall experience up to the last night was ok. Breakfast needs some more options not a lot variety. The last day we experienced a very scary experience that there was a fire alarm in the kitchen. We were rushed outside after approx an hour in the cold, we were informed to go inside after we were in bed for a little while, we had to go through the hole process again. After we reached the lower level, we were told that there was a small fire. The alarm went off the next morning for several times. No explanation or reason given or either sorry for the inconvenience.
We understand that this can happen and you have to take every fire alarm serious, however, the way the guest were treated was anything but professional.
Comment from Hotel Management
Jan 9, 2017 by Liliana, Hotel Management
Thank you for your review. We are glad you enjoyed our convenient location and spacious rooms. However we are sorry if you had some concerns during your stay with us. We apologize to you and all our guests who were inconvenienced by the evacuation that occurred on January 2nd. The fire department arrived very quickly and asked that the hotel be completely evacuated, which is when our overnight staff went floor by floor to evacuate the building. Again, we apologize for the inconvenience but, the safety of our guests is always our first priority. Thank you to all our guests for your understanding.
Social Media Concierge