Ratings based on 215 Verified Reviews

2.3 out of 5
33% of guests recommend
2.3 Room cleanliness
2.7 Service & staff
2.4 Room comfort
2.2 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted Mar 20, 2017
Cigarette odor in room at impossible levels. TV did not work. Refrigerator next to bed made noises all the time. Kids in scooters allowed in hallways. Prostitutes in the area.
1 out of 5
by A verified traveler

Roaches and trash

Posted Mar 18, 2017
Rented three rooms for a family trip. The smell of bleach was horendous. On top of it all there was roaches dead and alive even in the shower. Dirty bed sheets trash everywhere. Was told i would get a refund and recieved nothing. Will never stay here again. Expedia should be ashamed to even have them.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 1, 2017 on Hotels
3 out of 5
by Duane

This traveler left a rating score only Posted Jan 8, 2017 on Hotels
1 out of 5
by A verified traveler

Posted Jan 6, 2017
As soon as I got home from my trip I had to go to my bank and get a new debit card. This hotel charged me MULTIPLE times. DO NOT STAY HERE.
1 out of 5
by Louis


Posted Jan 6, 2017 on Hotels
Room had Roaches.... Smelled and will never stay at this location,,,,
1 out of 5


Posted Jan 3, 2017 on Hotels
5 out of 5
by Antonia

This traveler left a rating score only Posted Dec 29, 2016 on Hotels
1 out of 5
by A verified traveler from Florida

Can you say roach motel?

Posted Dec 18, 2016
Pros: The best part of our stay was the off site customer service representative that gave us a full refund.
Cons: They could update the decor and make sure that a non-smoking room smells like a non-smoking room. And of course, fumigate.
Location: It's very close to OBT which gets you to the mall. We stayed their due to the proximity to the airport so that was nice.
We arrived after dark to check in, and upon pulling into the parking lot, my reaction was, "How cute!" I'd thought we really got a bang for my buck. Walking up to my room, I got the impression that this place was a little sketchy and was happy that I had two other people with me. Inside the room itself wasn't very appealing but we only needed the room for a night so we could catch out flight in the AM. It was very dated and not the cleanest looking but the TV was nice and it was place to lay our heads. Before we could even get comfortable, we spotted a German cockroach on the ceiling, which I killed and hoped it would be the last. We left to grab a bite to eat and when we returned, we saw not one, not two, but four more roaches within 5 min (not at all an exaggeration). We immediately grabbed our things and went to the front office. We knew that they closed at a certain time so we had to call the number on the sign and spoke to a representative. We ended up having to sleep in the airport, but anything was better than that room. They promptly gave us our money back on the card without putting up a fight.
1 out of 5
by A verified traveler from nj

bugs :(

Posted Nov 21, 2016 on Orbitz
Pros: staff
Cons: get rid of bugs.
Location: florida mall
very stressful situation. did not feel comfortable even sitting on the bed because of bugs. avoid this place.