Ratings based on 5,269 Verified Reviews

4.4 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Love the hotel

Posted Jul 21, 2017
The staff was really nice. They kept the room with clean sheets and towels.
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami, Fl

Great hotel!

Posted Jul 19, 2017
My husband and I always pick the point over a lot of hotels, we have stayed here numerous times and we love it. From the moment you step in everyone is attentive and nice, the rooms are clean and comfortable, and the vibe is great.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice room, close to Universal

Posted Jul 19, 2017
The staff was polite and accommodating, we asked for a late check out and they were happy to provide one to us due to the fact that they weren't at capacity. The room was clean, and fairly up to date-no complaints there, other than the fact that it seemed as though the temp. was set at 69 degrees and couldn't be changed. Not a big deal since it was really hot, but worth noting. My wife and daughter used the outdoor pool which was surrounded by tables and what looked to be a bar. Apparently they offer a menu so you can eat at the pool which is a nice feature. My one gripe is that the breakfast buffet is fairly expensive but not very good. In all fairness we ate a little later at around 10am, but the food had the look and feel as if it had been there awhile, (the scrambled eggs were..firm, the french toast was stale, etc..) Your money might be better spent elsewhere if you're a breakfast person. That said, it's not a deal breaker for me, I'm mainly looking for a clean, well maintained room when I book a hotel and in that respect, I have no complaints.
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami, Fl

Nice resort located closer to Universal Studios.

Posted Jul 19, 2017
PROS: Overall it's a great place to stay in a not so busy area. The room was nice with comfortable beds and a full kitchen. All of the staff were very nice and professional. CONS: the blankets had spots on them, sheets had holes and there was a lot of hair on the bathroom floor I assume from the previous person.
Comment from Hotel Management
Jul 19, 2017 by Brittany M. , Hotel Management
Dear Keke, Thank you for staying with us. We are glad you enjoyed our comfortable beds, full kitchens and friendly team members. We appreciate your feedback in regards to our linens and bathroom. We will be sure to address this with our housekeeping team. We hope to welcome you back again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from MA

Royal treatment

Posted Jul 19, 2017
Wonderful!! Thanks Rachel, Edgar, Izzy, and Tristan!!! Be back soon
Comment from Hotel Management
Jul 19, 2017 by Brittany M. , Hotel Management
Dear Stephanie, Thank you for the excellent review. We are thrilled to read about the exceptional service Rachel, Edgar, Izzy and Tristan provided to you. We hope to welcome you back again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Ramon, CA

Nice Hotel

Posted Jul 18, 2017
Pros: Very clean and friendly staff
Cons: Add a small restaurant down stairs
Location: I traveled and hour away in various directions to fish for bass but there's a ton of things for families to do - Universal and Disney World to name tw
The hotel was clean, modern and neat. The rooms were spacious where one or two people can enjoy hanging out or getting some work done. The bed was comfortable, there was a computer table, free WI-fi plus a fridge and a coffee maker. Overall a great experience. The only issue was you can hear people talking when they are outside your door or out side the next suite.
Comment from Hotel Management
Jul 19, 2017 by Brittany M. , Hotel Management
Dear Mark, Thank you for staying with us. We are glad you enjoyed our clean resort and friendly team members. It is also wonderful to know that our central location made your trips to the theme parks convenient. We hope to welcome you back again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Calgary, Alberta Canada

Short walk from Universal Studios.

Posted Jul 17, 2017
Great Friendly Staff......................................... ........
Comment from Hotel Management
Jul 18, 2017 by Brittany M. , Hotel Management
Dear Sean, Thank you for staying with us. We are thrilled to read about your excellent experience with our friendly team members. We look forward to welcoming you back again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Scotland

Great stay!

Posted Jul 17, 2017
Lovely hotel, helpful staff, close to Universal parks. Easy commute to other places. Definitely recommended 😊
Comment from Hotel Management
Jul 17, 2017 by Brittany M. , Hotel Management
Dear K, Thank you for staying with us. We are glad you enjoyed our friendly team members and proximity to Universal. We appreciate your recommendation and look forward to welcoming you back again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from inverness scotland

Fantastic hotel

Posted Jul 17, 2017
Great place to stay for the 10 nights Really well equipped room with full kitchen And fantastic views from balcony staff where fantastic Really felt like home Will definitely book again next year
Comment from Hotel Management
Jul 17, 2017 by Brittany M. , Hotel Management
Dear Paul, Thank you for staying with us for your 10 night vacation. We are so happy to read that our fully-equipped suites and friendly team members were ideal for your stay. We look forward to welcoming you back again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Purcellville, VA

Great experience

Posted Jul 16, 2017
Our room was clean, quiet, and the staff was amazing! We ate breakfast everyday at Evo and was impressed with the quality service. Very close to Universal Studios. Can't wait to go back!
Comment from Hotel Management
Jul 17, 2017 by Brittany M. , Hotel Management
Dear Sarah, Thank you for staying with us. We are glad you enjoyed our clean, quiet hotel and friendly team members. It is great to know that you enjoyed our breakfast at Evo. We look forward to welcoming you back again soon.