Ratings based on 441 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Es muy agradable como limpio el personal muy amabl

Posted Aug 27, 2015
Maravillosa me entaria regresar mi familia le encanto
5 out of 5
Recommended
for Everyone
by A verified traveler

Second to NO ONE

Posted Aug 27, 2015
The Hotel is beautiful and the staff is wonderful.
5 out of 5
Recommended
for Everyone
by A verified traveler from new jersey

Gorgeous!

Posted Aug 23, 2015
Pros: The unpretentious attitude of the staff, the Lazy River, the many living room type areas, where snacks and drinks could be ordered, but never pushed.
Cons: The staff has excellent training but one thing that could be included is a caution not to assume that both parties in a couple have the same last name
Location: Easy ride to Disney, Orlando Eye, and restaurants in the area.
From beginning to end, our three night stay at the Ritz-Carlton was outstanding. The staff could not have been more friendly and helpful, yet never intrusive. Although this is a very elegant hotel, we never felt any snobbishness or condescension. We enjoyed many amenities, but plan to go back to take advantage of even more of what is available, including the beautiful spa and gym.
5 out of 5
Recommended
for Families
by A verified traveler

Great time

Posted Aug 12, 2015
Pros: The ambience. Very luxurious, yet comfortable for family vacation.
Cons: Parking, a bit too far and expensive.
Location: Near both major theme parks.
The best moment during stay, we were allowed to use the golf driving range, even though we are "newbies". The person managing the clubhouse made a very generous gesture. Has awakened my desire to play golf
4 out of 5
Recommended
for Everyone
by A verified traveler from Jordan

It's an OK 5 star hotel

Posted Aug 12, 2015
The views are magnificent. it's missing some luxurious criteria though like high tech. Touches inside the rooms, we have to call 3 times for house keeping to answer the phone, bathroom is a 4 star standard, and 'really' do I have to manually switch on every Lite in the room?!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Ideale Lage für Parks in Orlando

Posted Aug 11, 2015
Sehr schöner Aufenthalt für den Besuch der Parks in Orlando
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 11, 2015
Pros: The people that work for the hotel are really well informed and very nice.
Cons: The hotel looks much older then 13 yearsthe rooms need to be upgraded
Location: For us it was more of a trip that had to be made My friends doctor is in celebration and we decided to go to a really nice hotel. We live in jupite
It was nice. The rooms looked a little shabby and I think that the towels should be done everyday .. It is a FACT that wet towels get mold and bacteria and should be washed everyday and I should not have to beg to have the room vacuumed and the sheets changed every day
5 out of 5
Recommended
for Everyone
by A verified traveler from Detroit

Wonderful spot. The staff is top notch.

Posted Aug 8, 2015
Pros: I enjoyed everything at the hotel.
Cons: None
Location: Near Disney, Shopping and Universal.
Enjoy the entire stay. Great facilities with a wonderful staff. The spa is great.
4 out of 5
Recommended
for Everyone
by A verified traveler from austin

Excellent hotel needs new restaurants

Posted Aug 8, 2015
The farm to table - soul food deconstruction themed restaurant needs to be replaced. It's too heavy, overpriced and downright silly. The chic southern food trend was around years ago! This takes that trend and blends it up with farm to table to create a disaster. I was sick all night from the food. It is just too heavy and not really even good.
5 out of 5
Recommended
for Everyone
by A verified traveler from Northern Ireland

Exceptional

Posted Aug 7, 2015
Brilliant place to stay, staff all very friendly , very willing to help you! Exceptional service at pool, bar, restaurants, valet parking , reception, bell staff, everyone was so good! Hire car is advisable! Golf course and driving range exceptional! Highly recommend you to stay here, fabulous holiday 😀😎🌞🌞