Ratings based on 615 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
94% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by A verified traveler

Over Charged

Posted Jun 29, 2016
Pros: Everything would have been fine if not for the Front Desk personnel on both days.
Cons: Knowledgeable Front Desk Personnel or at least friendlier.
I booked two nights at the hotel through Expedia at the Front Desk because the agent could not figure out how to put me in the system and I booked two nights as I wasn't sure if I would have to stay the second night but was told if I do not book it in advance I would most likely need to change rooms but if I was able to leave I could cancel. I ended up only staying one day and when I went to the front desk to check out they told me that they could not change the reservation for that night even though I was checking out at 11am. I have been in this situation many times and it has never been a problem.
4 out of 5
by A verified traveler

Nice new hotel

Posted Apr 21, 2016
Very clean, close to highway. Across from the mall, no sauna. Continently located between Orlando and Daytona beach.
3 out of 5
by A verified traveler from Puerto Rico

Nice facilities...poor housekeeping..

Posted Apr 19, 2016 on Orbitz
Pros: Interiors
Cons: Staff !
Location: Ok location
Hotel was brand new. however, housekeeping service was bad. They didn't clean it as per standards of Westin Hotels. Also, when we did checkout the front desk agent was rude.
4 out of 5
by A verified traveler

Posted Apr 10, 2016 on Hotels
The second day of our stay the lock to our door didn't work. The lock had to be replaced, so they made us change rooms to one that didn't have a nice view. We were not offered anything for the poorer view or the inconvenience of having to change rooms. Was disappointed, it seemed they didn't care. Will probably not stay there again for that reason.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 8, 2016 on Hotels
5 out of 5
by Daniel E

This traveler left a rating score only Posted Apr 4, 2016 on Hotels
5 out of 5
by A verified traveler

Posted Mar 30, 2016
It was right off the highway, convenient and a nice facility.
4 out of 5
by Colin

This traveler left a rating score only Posted Mar 28, 2016 on Hotels
5 out of 5
by Antonio

This traveler left a rating score only Posted Mar 27, 2016 on Hotels
5 out of 5
by Jobenita

This traveler left a rating score only Posted Mar 25, 2016 on Hotels