Ratings based on 763 Verified Reviews

4.6 out of 5
93% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Double charge

Posted Apr 4, 2017
They have double charged me for a reservation I have made through Expedia.
2 out of 5
by A verified traveler

Disappointed

Posted Mar 28, 2017
Pros: The staff was very friendly. The buffet breakfast was excellent..
Cons: Disgusting pool area. No heated pool. No amenities.
Location: Good location. Visited family.
The hotel did not have a cafe as stated. The pool was not heated as stated. The pool areas were not clean. Limited amount of lounge chairs. No umbrellas on the tables around the pool area which were filthy. Came down to chairs moved all over the place from the night before with dirty towels on them. Did not see pool maintenance staff once. On Monday morning there were about 40 beer cans and pizza boxes on the ground. Not family friendly. Strictly corporate event environment.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice and convenient to movies theater, restaurants

Posted Mar 16, 2017
It was awesome great staff helpful with everything. Nice bar and restaurant tied to he hotel
5 out of 5
by jeffrey

Posted Feb 26, 2017 on Hotels
Wifi was very slow
5 out of 5
by J

This traveler left a rating score only Posted Feb 19, 2017 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 14, 2017 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 14, 2017 on Orbitz
First room we found a dirty sock that wasn't ours and the shower was not cleaned. There was still a used bar of soap in shower. Then the second room we found fake eyelashes on the floor from the previous guests of the room. Also our room was never cleaned the 2nd day after we specifically asked them too.
5 out of 5
by Leigh

A good night's sleep

Posted Feb 7, 2017 on Hotels
We were looking for a hotel close to the Sanford Airport since we had a very early flight. It was very convenient. The lobby is lovely and the hotel is nice and clean. But what we really loved was how comfortable the bed and pillows were! AND it was quiet...so we slept like rocks!
5 out of 5
by Shari

This traveler left a rating score only Posted Feb 5, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 5, 2017
Very clean and quiet. European design, which is a nice change from the typical American hotel. Location is ideal for high end restaurants nearby. Parking is very easy and no competition with other businesses for space. Great value, you would pay more for this level of comfort, style, convenience, and service.