1 am emergency alarm!
Posted Jul 31, 2016
I booked this hotel based on its proximity to Sanford airport and my previous experience with Westin hotels. Room was fine, other than the light colored lounge chair had some bad stains on it. If I was management I would not have it in a room. Don Shula restaurant was nice and we had a good breakfast. The horrible part was an emergency alarm that went off at 1 a.m. Ordering us all to evacuate the hotel. That's a horrible way to be woken out of a nice sleep. We stood in the parking lot for 30 minutes until fire trucks left and people started heading back into hotel. There was NO staff from the hotel in the lobby to put people at ease. The next morning at checkout it was treated very casually, and I was offered 1000 points on my SPG account for my troubles. The morning staff had no knowledge that anything had happened, which I thought was ridiculous.