Ratings based on 2,959 Verified Reviews

4.6 out of 5
93% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from monroe MI

Posted Apr 23, 2017
Had a great vacation friendly staff close to all the parks would recommend staying here
3 out of 5
by A verified traveler

freezing cold pool

Posted Apr 23, 2017
Pool was not heated. You said there were two queen beds in the room but they do not offer two queen beds in a room. It is a double and a queen in every room. Not enough outlets for cell phone chargers.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the Disney land.

Posted Apr 20, 2017
Everything was perfect except on the second day of my stay as they did not clean my room.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 20, 2017
Pros: We liked the location.Enjoyed all the activities....biking,tennis,volleyball,swimming.Beautiful gardens,flowers.Grounds lovely ....well kept.
Cons: Room needed carpets cleaned.Lamp on dresser wouldn't stay on.
Location: Excellent location.Close to everything we wanted to do.
Enjoyed our stay very much.Supplying water to guests much appreciated. Lakehouse restaurant served good food with excellent servers. Prices in Market somewhat over priced! We were very saddened by the accident at the pool.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 19, 2017
Beautiful hotel, super friendly staff, and the amenities were great! The pool was perfect, it's not heated though so it was a little chilly in April. Multiple jacuzzis, golfing, biking, the lake and the beach, it was a great stay overall!
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful Resort

Posted Apr 18, 2017
This hotel met all my expectations. The staff was friendly, the resort was beautiful, an abundance of activities, and awesome restaurants!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel with a gorgeous pool.

Posted Apr 17, 2017
Excellent experience with a very courteous staff.
Comment from Hotel Management
Apr 17, 2017 by Chris, Hotel Management
Thank you for taking the time to share your honest comments. We always welcome guest feedback so that we may continue to deliver exceptional Hyatt experiences. It will be a pleasure to welcome you back!
4 out of 5
Recommended
for Everyone
by A verified traveler

None Disney luxury, at a price

Posted Apr 14, 2017
Pros: The poolside area was popular with the kids.
Cons: Not having to say 'how much!' when I checked out at the end of the week.
Location: Close to major road networks, so 12 mins from Disney parks. 15 mins from Universal. A couple of decent eateries in walking distance.
Great location close to all the parks with a free shuttle service, but that was the only thing that was free. Overpriced 'resort fees', parking and bar/restaurant tariffs took the shine off what is a lovely hotel location, which is well manicured and clean.
Comment from Hotel Management
Apr 17, 2017 by Chris, Hotel Management
Thank you for taking the time to share your honest comments. We always welcome guest feedback so that we may continue to deliver exceptional Hyatt experiences. It will be a pleasure to welcome you back!
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful Resort, Kids had a blast

Posted Apr 13, 2017
Pros: So much to do and enjoy on premises
Cons: Pools too cold!!! Could not enjoy the beautiful pools! That was too bad!
Had a great few night stay at resort. My only complaint is that the pools were too cold. Beautiful pools with no one in them, because they were too cold.
Comment from Hotel Management
Apr 17, 2017 by Chris, Hotel Management
Thank you for taking the time to share your honest comments. We always welcome guest feedback so that we may continue to deliver exceptional Hyatt experiences. It will be a pleasure to welcome you back!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 12, 2017
Great stay for the weekend. Bedsheets but uncomfortable other than that awesome
Comment from Hotel Management
Apr 17, 2017 by Chris, Hotel Management
Thank you for taking the time to share your honest comments. We always welcome guest feedback so that we may continue to deliver exceptional Hyatt experiences. It will be a pleasure to welcome you back!