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Get an overview of this hotelFamily-friendly Orlando resort in Southwest Orlando, walk to Universal Orlando Resort™

Popular highlights

Free WiFi
Outdoor pool
24-hour business center
Laundry facilities
Smoke-free property

Location

This family-friendly Orlando resort is located in the entertainment district, within 1 mi (2 km) of Universal CityWalk™ and Universal’s Islands of Adventure™. Universal Studios Florida™ and Universal’s Volcano Bay™ are also within 2 mi (3 km).

Resort Features

3 restaurants, an outdoor pool, and a fitness center are available at this smoke-free resort. Free WiFi in public areas and a free theme park shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a coffee shop/café are onsite.

Room Amenities

All 650 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and flat-screen TVs with cable channels. Other amenities available to guests include iPod docks, 24-hour room service, and premium bedding.

Universal's Hard Rock Hotel ®

Hotel Amenities

Hotel Amenities

In addition to an outdoor pool and a children's pool, Universal's Hard Rock Hotel ® provides a waterslide and a sauna. Dining is available at one of the resort's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

A 24-hour business center is on site at this 4-star property. Event facilities measuring 6000 square feet (557 square meters) include a conference center. This family-friendly resort also offers a fitness center, tour/ticket assistance, and an arcade/game room. Onsite parking is available (surcharge).

Universal's Hard Rock Hotel ® is a smoke-free property.

  • Waterslide 
  • Bar/lounge 
  • Free theme park shuttle 
  • Elevator/lift 
  • Fitness facilities 
  • 24-hour front desk 
  • Poolside bar 
  • Conference space 
  • Porter/bellhop 
  • Express check-out 
  • Tours/ticket assistance 
  • Meeting rooms 
  • Pool cabanas (surcharge) 
  • Coffee shop or café 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Pool sun loungers 
  • Self parking (surcharge) 
  • Steam room 
  • Sauna 
  • Valet parking (surcharge) 
  • Outdoor pool 
  • Computer station 
  • Smoke-free property 
  • Children's club (surcharge) 
  • Swimming pool 
  • Supervised childcare/activities (surcharge) 
  • Children's pool 
  • Safe-deposit box at front desk 
  • Conference space size (meters) - 557 
  • Luggage storage 
  • ATM/banking 
  • Breakfast available (surcharge) 
  • Number of restaurants - 3 
  • 24-hour business center 
  • Concierge services 
  • Conference space size (feet) - 6000 
  • Conference center 
  • Shopping on site 
  • Pool umbrellas 
  • Laundry facilities 
  • Total number of rooms - 650 
  • Number of floors - 7 
  • Arcade/game room 
  • Wedding services 
  • Garden 
  • Multilingual staff 
  • Free newspapers in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Children's pool  
  • Waterslide  
  • Free Wi-Fi  
  • Rollaway/extra beds available  
  • Theme park shuttle (complimentary)  
  • Laundry facilities  
  • Arcade/game room  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Pay movies 
  • Premium bedding 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Free newspaper 
  • Phone 
  • Refrigerator 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Turndown service 
  • In-room massage available 
  • Free toiletries 
  • Hair dryer 
  • Shower/tub combination 
  • Iron/ironing board 
  • In-room safe 
  • Rollaway/extra beds available 
  • Cable TV service 
  • Flat-panel TV 
  • Free WiFi 
  • iPod docking station 
  • Number of bathrooms -  
  • Partially open bathroom 
  • Room service (24 hours) 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning.

The Kitchen - Overlooking the pool, this restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Palm Restaurant - This fine-dining restaurant specializes in international cuisine and serves dinner only.

24-hour room service is available.

Nearby Things to Do

An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Beach volleyball on site 
  • Golf lessons available nearby 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Minimum check-in age is 21

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pets

  • Pets allowed for an extra charge of USD 100 per accommodation, per stay
  • 2 per room
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Service animals exempt from fees/restrictions

24-hour check-in

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Self parking fee: USD 27.00 per night
  • Valet parking fee: USD 36.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Universal's Hard Rock ®
  • Hard Rock Hotel Orlando
  • Hard Rock Hotel Universal Orlando
  • Hard Rock Hotel Universal Orlando Orlando
  • Hard Rock Orlando
  • Hard Rock Orlando Universal
  • Hard Rock Universal Orlando
  • Hard Rock Universal Orlando Orlando
  • Hotel Hard Rock Universal Orlando
  • Universal Hard
  • Universal Hard Rock Orlando
  • Universal's Hard Rock Hotel ®

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Exclusive Theme Park Benefits and More

Book a stay in any room or rate category and receive the following benefits:

Early Park Admission to The Wizarding World of Harry Potter™ or Universal’s Volcano Bay™ (Valid theme park admission required. Select attractions.)

Requires theme park admission. Early Park Admission begins 1 hour prior to regularly scheduled park opening to either Universal Studios Florida™ or Universal’s Islands of Adventure™ as determined by Universal Orlando, and Universal’s Volcano Bay™. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply.

Complimentary Club-to-Club access at Universal CityWalk™ to select venues for the length of your stay. (age restrictions apply)

Valid for registered Universal hotel guests for the length of stay. Not valid for separately ticketed concerts and special events. Some venues require ages 21 or older and a cover charge for admission. Valid Photo ID required. Does not include admission to the Blue Man Group show or Hollywood Drive-in Golf™. Subject to availability.

Skip the regular lines with free Universal Express Unlimited™ ride access for most popular attractions in Universal Studios Florida™ and Universal’s Islands of Adventure™, including your favorites in both lands of The Wizarding World of Harry Potter™ (value of USD 129 per person, per day).

Valid theme park admission required. Not valid at Universal’s Volcano Bay™). Value based on average price of a 2-Park Universal Express Unlimited™ pass ranging between USD 84.99 and USD 189.99. Valid at Universal Studios Florida and Universal’s Islands of Adventure. Not valid at Pteranodon Flyers™ at Universal’s Islands of Adventure. Excludes separately ticketed events. Benefit valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Available during normal theme park operating hours only. Additional restrictions may apply and benefits are subject to change without notice.

Resort-wide charging privileges and complimentary delivery of merchandise

Universal Orlando™ Character appearances with popular theme park characters

Universal Orlando™ Golf Program, providing preferred tee times and complimentary transportation to select area golf courses.

Restrictions apply and benefits are subject to change without notice. All Rights Reserved. Universal elements and all related indicia TM & © 2019 Universal Studios. © 2019 Universal Orlando. All rights reserved.


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