Ratings based on 79 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
50% of guests recommend
3.3 Room cleanliness
3.4 Service & staff
2.9 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by A verified traveler from US

A Dump pure and simple.

Posted Oct 25, 2016
Pros: Absolutely nothing. I would have preferred camping. It would have been cleaner.
Cons: Bulldozing it down.
This place is a dive. DON'T BOOK! NOT SAFE! The Unno Boutique, that Expedia rates as a 3 star hotel is nothing more than an inner city dump. I got there about 7pm just at dark. No one was in the office but a phone number on a piece of paper was stuck to the door to call if you wanted to check in. It took the man about 15 minutes to get there. In walking back to my "room" i saw pimps and prostitutes INSIDE the hotel grounds working. Broken in doors. People smoking in the corridors and outside the rooms. Families living in some of the rooms. Dirty unkempt grounds. I can't speak for the rooms as I never went in. I felt so unsafe that I walked up to the room was about to try the key and decided no mater what This was not for me. I then drove 100 miles to Gainsville arriving about 11 pm a day early to visit my brother. When I called to complain to Expedia I was told there was nothing I could do to rectify this. They polite and did say they were sorry. I requested a supervisor and was offered a refund which I happily took. I have had other hotels I've booked in the past that I wasn't happy with but beauty is in the eye of the beholder. This place was dirty, unkempt, and most of all not safe for any traveler.
1 out of 5
by A verified traveler

This is not a 3 star place.

Posted Oct 17, 2016
Pros: Nothing
Cons: I would sleep in a car before staying here.
The room smelled like wet dog. There were no blankets for the bed, only one light bulb worked in the bathroom. No tv remote. People were walking by and peeking through the window because of the cheap old blinds. No phone in room. After 3 trips to the front office we left. Night manager didn't care and wouldn't hardly put down his phone to help us.
1 out of 5
by A verified traveler from Pompano Beach,Fl

Nothing like the pictures

Posted Oct 17, 2016
Pros: Nothing!
Cons: Everything!!
The hotel smell like mold, the rooms doesn't look anything like the ones on the pictures! My family and I didn't feel safe on the hotel a lot of weird people in the outside. The floor was dirty, no blankets, No hot water during night time! Extremelly overpriced!
1 out of 5
by A verified traveler

Feo muy feo

Posted Jun 23, 2016
Muy sucio, el baño sucio y perdia agua, la cama estaba sucia la habitacion olia mal, el piso estaba humedo y habia mucho ruido de gente que vive en el hotel..no es recomendable
4 out of 5
by A verified traveler from dc

Super recomendado!

Posted Feb 25, 2016
La pasamos super bien. La limpieza buena, habitaciones limpias, grandes, comodas, el personal estuvo dispuesto a atendernos bien, lo recomiendo
2 out of 5
by William from São Paulo

Horrível

Posted Jan 24, 2016 on Hotels
Hotel sem serviço, quarto com cheiro de cigarro, bairro não muito confiável, longe de tudo, cheguei de noite não tinha recepção aberta, precisei ligar em número que estava na porta e esperar por 20 minutos para que abrissem a recepção e eu pudesse fazer o check in.
2 out of 5
by James from MA

Dangerous place to stay!

Posted Jan 11, 2016 on Hotels
This motel has major security problem. When we checked in there were many strange people hanging in the parking lot or outside their rooms. No one in the office after midnight. Someone used a key card to open our door lock at 1:30am but luckily we had the chain lock that prevented the intruder. Don't know how the person can get a programmable key card to open our door.
1 out of 5
by A verified traveler

Bad business

Posted Jan 4, 2016 on Hotels
Booked three rooms for extended family trip and when we arrived after spending the day at Magic Kingdom hotel manager refused to provided pre-paid rooms. I'm out $250+ and then had to drive 3.5 hours home in the middle of the night.
1 out of 5
by A verified traveler

Posted Jan 3, 2016
The atmosphere outside my room was not very safe. A lot of sketchy people hanging outside my room. The room did have a great A.C unit. People were talking very loudly at 4am and it sounded that people were moving furniture around.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 12, 2015 on Hotels