2 outdoor pools, cabanas (surcharge), pool umbrellas
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Reviews of Waldorf Astoria Orlando

5 out of 5
Waldorf Astoria Orlando
14200 Bonnet Creek Resort Lane, Orlando, FL

Reviews

8.6

Excellent

Rating 10 - Excellent. 8 out of 11 reviews" "
Rating 8 - Good. 0 out of 11 reviews" "
Rating 6 - Okay. 1 out of 11 reviews" "
Rating 4 - Poor. 2 out of 11 reviews" "
Rating 2 - Terrible. 0 out of 11 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ansley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch customer service and comfort. Great shuttle service for Disney parks.
Stayed 3 nights in Apr 2024
Response from General Manager on Apr 23, 2024
Dear Ansley,Our friendly staff works hard to ensure all our guests feel welcome and will be glad you appreciated their kind assistance. It's also great to know that you appreciated the shuttle. Please come stay at Waldorf Astoria Orlando again the next time you're in the area.Best regards,Waldorf Astoria Guest Services Team

4/10 Poor

Richard

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and wonderful team makes the stay comfortable and relaxing.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 15, 2024
Dear Peter,We're so happy to know that our wonderful team members helped make your visit that much better and that you had a great time overall! Please consider coming back to join us again in the future; we're confident that we can deliver another amazing stay. Best regards,Waldorf Astoria Guest Services Team

4/10 Poor

Muhammad Wajhi

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Cost of property and facilities don’t add up. Not a place i would stay again
Stayed 1 night in Jan 2024
Response from General Manager on Feb 5, 2024
Dear Muhammad,While we always appreciate hearing from our guests, we are sorry our offerings didn't meet your expectations. We are grateful for your time and wish you well as your travels continue.Best regards,Waldorf Astoria Guest Services Team