Ratings based on 2,372 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Brilliant hotel with Excellant StaffPosted Aug 16, 2015
A very good hotel, very good location to WSW. Comfortable room good facilities. Can't praise the front desk staff enough. Sarah and Cindy both were Fab. Truly passionate to help guests. Had a great time there.
for Everyoneby A verified traveler from Ft. Lauderdale
ConvinientPosted Aug 13, 2015
I stayed on the 5th floor of the west building and the room was excellent, clean, spacious (for us and our toddler). The bathroom was a little small but clean, renovated, and overall in great condition. It was super convinient to take the shuttles to the parks and downtown disney; the shittles come by every 5 minutes or so it seemed. Walkable to Disney boardwalk where there are a few restaurants. The only draw back was the pricy restaurants with mediocre food. If the food was great I would not have minded the prices. Except the Garden Grove for the breakfast buffet, it was great for me and my toddler (kids under 3 eat buffet for free).
for Couplesby A verified traveler from Orlando
we had a wonderful time!Posted Aug 11, 2015
Pros: Hotel staff were fantastic. Hotel ,grounds and room were immaculate!
Location: Immediate access to the Disney theme parks and Disney Village shopping.
We got a room with a balcony overlooking the river and the bridge to Disney's Boardwalk. Fantastic view! I had one of the best meals I've ever enjoyed at Todd English's BlueZoo. We will be back again soon!
for Everyoneby A verified traveler from Long Island, NY
Nice hotel - convenient to DisneyPosted Aug 10, 2015
Pros: Clean, well maintained, comfortable, friendly, knowledgeable staff.
Cons: Shuttle bus to and from the airport.
Location: Very convenient to all Disney parks.
We had a lovely stay at the Swan resort. It was a very clean, relaxing, comfortable hotel. All the amenities were great. It was under construction so they elevator banks were quite noisy but overall the construction didn't interfere with our stay. Loved the Green option of not having the room serviced and getting a $5 food voucher in return. The bus and ferry service to the Disney parks was very convenient. Unfortunate that there was no shuttle service to and from the airport though. That would have made this review 5 stars!
for Everyoneby A verified traveler from København
Dejligt hotel med gode transportmulighederPosted Aug 6, 2015
Vi nød opholdet og fik set de 4 Disney parker: Magic Kingdom, Hollywood Studios, Epcot og Animal Kingdom.
for Everyoneby A verified traveler from Ontario
Beautiful hotel connected to Dolphin and BoardwalkPosted Aug 5, 2015
The Garden view room was excellent. The room was spacious and clean. The view at night was gorgeous overlooking the colourful palm trees and there is lots to do within the 3 different hotels. The staff are very helpful and everything is available on site. The Swan and Dolphin however are Sheraton hotels located in the Walt Disney World Resort Area. You must pay a resort fee of $23 a day and another fee of $18 a day to park on site. The resort fee is for WiFi and 2 bottles of water a day. This is not optional. Expedia did list on their site after we booked that we might incur a resort fee but nothing about the parking was listed at all. This is not listed on the Expedia site or on the Swan site. Very disappointed and nobody can seem to give you an answer about this they just smile like they encounter this all the time.
for Everyoneby A verified traveler from sao paulo brasil
Excellent hotelPosted Aug 3, 2015
I loved the hotel and the fact that has a boat to some of the parks
for Everyoneby A verified traveler
king bed room excellent comfortable cleanPosted Jul 30, 2015
The swan and dolphin hotels are clean comfortable and have very friendly staff. The breakfast restaurant in the dolphin has delicious food with excellent service at a reasonable price. I love being able to boat to all the parks instead of driving or taking a shuttle bus. Fabulous
for Familiesby A verified traveler from Mtl
Excellent si vous planifiez Epcot dans vos vacancePosted Jul 29, 2015
Pros: location et choix de resto
Cons: chambres remises a neuf
location excellente car on allait a Epcot une journee, on a pu aller au parc le matin, revenir a l
by A verified traveler from Toronto, ON
Nice hotel but under construction right now!Posted Jul 28, 2015
The complete hotel is under construction right now and the work starts everyday (including weekends) at 9am and doesn't end until after 5pm. The noise is unbearable... its the sound of chipping ceramic tiles off the floor, even it they are working on the top floor the noise runs trough the complete hotel right down to the lobby. Stay away until the work is done... They say after September this year, but who know's