Nice condo style hotel
Posted Jan 12, 2016
I loved that this hotel had all the comforts of home- the kitchenette w/ toaster, microwave, flatware, dishes and an individually wrapped sponge w/ dish soap! We brought our own groceries so it was really convenient. It was my husband and I with our two boys so there was plenty of room to stretch out- I was happy about the separate living area w/ pull-out sofa and bedroom.
My only two complaints: (1) there wasn't any shampoo or conditioner and (2) the hotel conserves energy by not allowing guests to use the heater unless it is 52 degrees outside or cooler. Well, as a Miami girl, high 50's and low 60's is cold for me and the room was freezing! Although I had to wait a long time, room service finally brought me two space heaters. I still gave excellent ratings because overall, for the price, the hotel really gives you a lot of bang for your bucks. I was happy in the end. :)
Comment from Hotel Management
Feb 10, 2016 by westgate_customercare , Hotel Management
Thank you for sharing your experience with us. We are so gladdened to hear that you loved the variety of amenities and activities we offer at our resort, our convenient location, and your spacious and fully equipped unit. We are also pleased to read that our resort staff was able to resolve your concerns regarding your unit's temperature. We are all at hand to best cater to all of your needs. We hope to see you again in the near future!