Ratings based on 449 Verified Reviews

3.9 out of 5
75% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by Tammy

Perfect Location for a Family Vacation

Posted Apr 20, 2017 on Hotels
This was a spur of the moment vacation and we needed accommodations to fit our family, Westgate Blue Trees gave us exactly what we needed. Our kids (age 13) were able to enjoy all he amenities - especially the pools and basketball court. Employees were very friendly and helpful.
Comment from Hotel Management
May 17, 2017 by GuestRelations, Hotel Management
Thank you so much for sharing your feedback with us. We are thrilled to know that you enjoyed so many aspects of your vacation with us. We do hope that you allow us another chance to fully exceed your expectations again in the future. Luna
5 out of 5
by Richard

Posted Apr 16, 2017 on Hotels
Comment from Hotel Management
May 17, 2017 by GuestRelations, Hotel Management
Thank you for your feedback. We are thrilled to see that you enjoyed all aspects of your vacation with us. We certainly hope that you have another chance to exceed your expectations again in the future. Luna
2 out of 5
by A verified traveler from New York, NY

Dirtiest Westgate I've ever been to

Posted Apr 11, 2017
Pros: Staff, Pools
Cons: The cleanliness of the room.
Location: There's a lot of stuff to eat nearby that you can easily walk to.
I have stayed at several Westgates in Orlando before so I was excited to bring my wife and son on vacation for the 1st time. Unfortunately I was dissapointed in this specific Westgate. We stayed for 5 days and on our 2nd day we found a water bug in the spare bedroom (1 of 2 water-bugs we saw in our room within 5 days) I purchased a suite with 2 bedrooms specifically so my son can sleep separate from my wife and I. Unfortunately us seeing this water-bug caused my son to be afraid, slept with us the remaining of the trip and completely made the spare bedroom a waste of money. On top of that I broke out all over with a rash from the bed sheets that I could not stop itching while sleeping. My body is still covered in red marks that have been itching since last Wednesday. It is now TUESDAY!!! I'm back home from vacation and I am still itching. My wife thinks it may be bedbugs.
Comment from Hotel Management
May 19, 2017 by Westgate Resorts, Hotel Management
Thank you for your review. Based on the information that we have in our system these issues were not brought to our attention. We do wish that we could have looked into these issues for you a little more while you were staying with us. We do hope that you decide to visit another one of our Westgate Resorts again soon.
5 out of 5
by A verified traveler

Orlando trip

Posted Apr 4, 2017 on Hotels
Walked into the room with a spider hanging off the wall
Comment from Hotel Management
Apr 9, 2017 by GuestRelations, Hotel Management
Thank you for sharing your experiences with us. Despite the smaller issues you experienced, we're happy to hear that you enjoyed your stay. We'd love to have you back again next time you're in Orlando! Ray
5 out of 5
by A verified traveler

Great place close to Disney

Posted Mar 27, 2017 on Hotels
Very nice, friendly staff and clean rooms. They are renovating rooms, ours seemed to be already renovated. Had some issues with the sofa bed folding up to close but not a major issue. They have a lot of activities and location is close to Disney Springs, which is what we liked.We would definitely stay again.
Comment from Hotel Management
Apr 9, 2017 by GuestRelations, Hotel Management
Thank you so much for taking the time to provide such a comprehensive review. We are delighted that you enjoyed your stay with us and very much appreciate you coming back and staying with us. Ray
4 out of 5
by Jacqlyn

Almost perfect til the end

Posted Mar 25, 2017 on Hotels
Our suite was great. The only thing it needed was new blind on the sliding doors. The only thing I disliked was when we had to leave for the airport at 4:30 a.m. we were asked to strip the beds, gather the dirty towels, start the dishwasher and empty our trash in the container outside. I almost felt I was back home again.
Comment from Hotel Management
Apr 9, 2017 by GuestRelations, Hotel Management
Thank you for the review of your stay. We are delighted to hear you enjoyed your time with us. As a Time share resort out housekeeping does run a little differently when you check out of the resort We look forward to seeing you the next time Escape to Orlando. Ray
4 out of 5
by A verified traveler

Great Value, Great Stay

Posted Feb 12, 2017 on Hotels
Great Value for our trip. Kids loved there room. We had some electrical issues, that were taken care ASAP. Tub is stained, carpets need repair and blinds are damaged
Comment from Hotel Management
Feb 28, 2017 by General Manager, Hotel Management
Thank you for sharing your feedback with us. It is such a delight to know that you and your family enjoyed a wonderful vacation at our resort and that any concerns were addressed in a timely manner. We certainly hope that you have another opportunity to vacation with us again in the future. Luna
2 out of 5
by A verified traveler from sarasota, fl

Very old trying to look new

Posted Jan 16, 2017
No services available. No bar, restaurant, a very limited store.
Comment from Hotel Management
Feb 16, 2017 by westgate_customercare , Hotel Management
Your feedback is appreciated. It disappoints us to see that you may have had a less than satisfying stay with us. If you are looking for a resort that offers more amenities, we invite you to visit our sister property in the area; Westgate Vacation Villas and Town Center Resort & Spa. We never intend to inconvenience you in any way. It is our hope that we may be able to better impress you at perhaps another one of our properties. Nat
4 out of 5
Recommended
for Everyone
by A verified traveler from Madison, Ohio

Nice Hotel close to dining & Disney parks.

Posted Jan 14, 2017
Overall it was a good experience. Next time I would request a room on the top floor though. It was pretty noisy being on the bottom floor.
Comment from Hotel Management
Jan 17, 2017 by westgate_customercare , Hotel Management
Thank you for your feedback. It brings us happiness to see that you enjoyed of our convenient location during your stay. Please be advised that our resort staff would be happy to honor any requests, availability permitting. We never intend to inconvenience you in any way. We hope to see you again soon. Nat
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami, FL

Wonderful Apartments - Excellent Location

Posted Jan 11, 2017
We stay here often and it's always a great experience. The pools are always clean and decks are well kept. The overall maintenance of the property is 100% - fresh paint, never a piece of trash on the ground. You frequently see the team on golf carts inspecting & cleaning the grounds. Drawbacks: I've noticed in several rooms that we've stayed in that the showers could benefit from new grout/silicone/caulking (several dark mildew spots are present). After check in, you go to another desk to pick up your parking pass where they heavily pitch a time share tour - I just want to check in and go...
Comment from Hotel Management
Jan 11, 2017 by westgate customer care, Hotel Management
Thank you for sharing your feedback with us. We certainly do our best to ensure our guests’ overall satisfaction. We know how many choices you have when staying in this city and we are glad you chose our facility. We always try to provide our guests with a valuable stay and we will share your comments with our team to ensure our quality is consistent. We look forward in welcoming you again the next time you may be in town. Luna