Ratings based on 370 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

Close to Universal

Posted Feb 1, 2016
Hotel, Does not look like it has great upkeep. Rooms were very hot. At night we had very noisy neighbors. I would not stay at that westgate again. I have stayed at other Westgates ,and have had a mores pleasurable experience.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 29, 2016
Staff friendly. Rooms roomy. A little tired looking. All in all, for the money, a good place to stay.
4 out of 5
by Not Provided

Possibly give another try.

Posted Nov 13, 2015 on Hotels
Stay was okay, nice clean facility. How to actually get to the resort to check in once you entered the property was a bit confusing due to it being located at the very back of what appears to be apartment buildings. The 2br was nice and spacious with a full kitchen. The place was clean and accommodating. I didn't really care for the fact that they immediately send you to guest services to try to make you spend money on timeshares ect, but I guess it's part of their business. Parking was adequate and the resort was quiet.
Comment from Hotel Management
Jan 23, 2016 by GuestRelations, Hotel Management
Thank you for taking the time to write a review regarding your recent stay with us. It is great to hear you and your family had such a wonderful time and felt at home in your villa. We are a timeshare resort and offer all of our owners and guests the opportunity to participate in one of our timeshare presentations. In return for participating we do offer incentives such as breakfast and discounts. Participation is purely voluntary with no obligation to purchase. Overall, I am happy to hear that everything went well aside from a few details. We appreciate your comments and look forward to exceeding your expectations on your next visit. Ray
5 out of 5
by Tamara from C Creek

Posted Nov 11, 2015 on Hotels
Amenities at resort were not convenient. Only at one lo ation far from our room.otherwise very nice.
Comment from Hotel Management
Jan 23, 2016 by GuestRelations, Hotel Management
Thank you for taking the time to write a review of your stay. We are disappointed to hear you felt our amenities were not convenient and this kept you from truly enjoying all of what the resort has to offer. We hope that you give us another opportunity to exceed your expectations in the future. Ray
4 out of 5
Recommended
for Families
by Anonymous

Surprised

Posted Nov 10, 2015 on Orbitz
I didn't realize that this property was a time-share. Upon check-in we were incented ($50 gift card to steakhouse restaurant, $50 Visa card, and full hot breakfast at sister property - transportation included) to become members. Wasn't expecting this but wasn't offended by it either. As I said, I didn't realize it was a time-share. If we had time we might have sacrificed 90 minutes of our vacation to make and easy $100. We had a full schedule and didn't take full advantage of the amenities the property offered (full kitchen, private washer/dryer, free activities on property). Activities included things like yoga, hot-dog roast, activities for kids, game room, mini-golf and many more. The only ding I would give them is the walls are super-thin. We could hear a casual conversation in the bedroom behind us on multiple occasions. We could also hear a sliding glass opening and closing all throughout the night (not sure if it was right above us or adjacent. We were only there for 2 nights and it wasn't annoying enough to ask for a room change. The fact that WiFi was $9.99/day (discount packages available for multiple days) PER device was outrageous in my opinion. We had our own personal WiFi so didn't need it but in a day where WiFi is included most places, I thought this was unnecessary. On some cruise lines, it is $15/day/device. That I can understand, being a it's us or nothing service. If we wanted to stay in Orlando for an extended period of time (more than a weekend), we would def. consider this property but ask that we not have a room not adjacent to another party if possible.
5 out of 5
Recommended
for Families
by Frustrated in Orlando

Awesome trip, feels like home

Posted Nov 8, 2015 on Orbitz
Luxurious comfy beds, flat screen tvs, everything was excellent. Definitely recommend the 2 bedroom condo. I felt like I was right at home!
4 out of 5
by Jimmy N

Excelente

Posted Oct 30, 2015 on Hotels
Todo de emaravilla, muy bien ubicado. Excelente precio calidad. De verdad muy muy muy satisfecho
Comment from Hotel Management
Jan 23, 2016 by GuestRelations, Hotel Management
Le agradecemos por sus amables comentarios de hospedaje. ¡Será un placer recibirlo en su próxima visita a Orlando! >M.B
4 out of 5
Recommended
for Getaway With Friends
by Julio

Posted Oct 27, 2015 on Hotels
Comment from Hotel Management
Jan 2, 2016 by GuestRelations, Hotel Management
Thank you for visiting the Westgate Leisure Resort. We are thrilled you enjoyed your stay with us and hope to see you again the next time you are in the area! Sincerely, Anja
2 out of 5
by A verified traveler

TOO NOISY! YOU HEAR EVERYTHING!

Posted Oct 26, 2015
Pros: NOTHING
Cons: EVERYTHING
Location: GOOD LOCATION
REALLY NOISY! YOU HEAR EVERYTHING! IT SEEMS THEY WERE DOING CONSTURCTION. ALSO FIRST THING SUNDAY MORNING THE GUY WAS OUTSIDE OF OUR WINDOW WITH A LEAF BLOWER! I WILL NEVER GO BACK!
Comment from Hotel Management
Oct 30, 2015 by Westgate Resorts, Hotel Management
Thank you for your review. We do apologize for any disturbance caused by our maintenance a facilities teams. It is certainly not our intent to disrupt guests as we work to keep the resort in order. We have guests that return to stay over and over again, because our resort amenities and exceptional customer service far outweigh any minor issues with early morning noise. We sincerely hope you will be one of them! Sincerely, Anja
3 out of 5
Recommended
for Couples
by Bryan

Posted Oct 20, 2015 on Hotels
Comment from Hotel Management
Dec 26, 2015 by GuestRelations, Hotel Management
Thank you for choosing to visit the Westgate Leisure Resort. We trust you enjoyed your stay and hope to see you again soon! Sincerely, Anja