Ratings based on 1,194 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Tampa, FL

Posted Feb 9, 2016
It was very nice and with the ammendities it was worth the price. Close to Disney as well.
Comment from Hotel Management
Feb 10, 2016 by westgate_customercare , Hotel Management
Your warm feedback is welcomed and appreciated. We are so glad to read that you were able to enjoy our amenities and great location in regards to Walt Disney World. We hope to see you again very soon! Nat
3 out of 5
Recommended
for Everyone
by A verified traveler from VA

Hotel close to epcot, nice heated pools and jetted

Posted Feb 9, 2016
Service was very friendly, clean hotel, they offer Suttle to parks. Heated Pools were nice, if only the kiddie pool was heated would have been great. Jetted tub in room, you get access to westgate Villas pools, gym and activities. They have a sizzlers where you can buy breakfast/lunch/dinner, close to different restaurants. Very comfortable pillows.
Comment from Hotel Management
Feb 10, 2016 by westgate_customercare , Hotel Management
Thank you for sharing your review with us. It brings us delight to learn that during your stay, you found satisfaction in our friendly staff, cleanliness, complimentary shuttle, convenient location, unit amenities and comfortable pillows. Our resort pools are heated; we hope that if you had any concerns regarding our pools, that our resort staff was made aware to resolve said issues. We aim to provide unique and memorable experiences to all of our guests and owners. It would be a pleasure to serve you again in the future. Nat
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 1, 2016
I ALWAYS STAY AT WESTGATE BEST PLACE, VERY CLEAN AND NEAR ALL ATTRACTIONS.
Comment from Hotel Management
Feb 10, 2016 by westgate_customercare , Hotel Management
Thank you for choosing Westgate Resorts. We are so happy to read that we are your number one choice to stay at when you are visiting town. It pleases us also to read that you enjoy our cleanliness and convenience to the surrounding attractions. We are looking forward for your next visit to Orlando! Nat
5 out of 5
Recommended
for Everyone
by A verified traveler from GA

Friendly and helpful staff

Posted Feb 1, 2016
We had a Wonderful experience . The staff were friendly and helpful . Guest service helped us with finding restaurants , and other activities for our kids .
Comment from Hotel Management
Feb 10, 2016 by westgate_customercare , Hotel Management
Thank you for your review. We are thrilled to read that you had a wonderful experience with us! It brings us pleasure to learn that you enjoyed our friendly and helpful staff, along with our resort activities for all ages. We hope to see you again very soon! Nat
5 out of 5
Recommended
for Everyone
by A verified traveler from Tallahassee, FL

Nice hotel close to everything

Posted Jan 30, 2016
The hotel was nicer than I expected for the price. We just stayed one night as we were in town for a competition at the Wide World of Sports - it was close to everything we needed and the staff was super friendly. We were able to check in early which was a big help to our schedule for the day. I would definitely stay here again.
Comment from Hotel Management
Feb 10, 2016 by westgate_customercare , Hotel Management
Your comments are welcomed and appreciated. It delights us to see that we were able to exceed your expectations regarding our resort, along with our friendly and accommodating staff. We hope to see you again during your next trip to Orlando! Nat
3 out of 5
by A verified traveler

Posted Jan 25, 2016
Pros: For the price, the room is nice.
Cons: Check in took a long time. And they made us stand in 3 lines just to get the key and get to our room.
Had an "okay" experience, but it was almost comical how long it took to check in. No line at all and it took about 30 minutes.
Comment from Hotel Management
Feb 10, 2016 by westgate_customercare , Hotel Management
Thank you for your comments. It brings us pleasure to learn that you found satisfaction in our affordability and your unit. We hope that you were not inconvenienced by any delays that you may have experienced. It is our sincere hope that you may allow us another opportunity to go above and beyond of your expectations in the future. Nat
1 out of 5
by A verified traveler from chicago

Rude staff, try to push timeshare

Posted Jan 25, 2016
Staff was rude, room smelled like smoke although it was supposed to be a non-smoking room, a 90 minute "welcome breakfast" turned into a 3 hour timeshare sales pitch in which I was treated terribly when I said I wouldn't be purchasing one.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great

Posted Jan 19, 2016
Wonderful, will come again. Bbhbgbfggfgfghjnhnfgcdvgvgncfvbgbfvvfvhbhnnn
Comment from Hotel Management
Jan 26, 2016 by Westgate Customer Care , Hotel Management
Thank you for posting such great review of the Westgate Towers. We are thrilled to learn your time with us was splendid, and we look forward in welcoming you back soon. Allie
5 out of 5
Recommended
for Everyone
by A verified traveler from florida

Best place I ever Went

Posted Jan 19, 2016
Pros: The room was like a small apartment. Patio next to the pool. Pool heated. Bed was very comfortable. It was quiet for being so close to main street.
Cons: Nothing.
Location: Fantastic location. 10 minutes from the parks and plenty of stores and food places to eat.
My trip started by the hotel not having my reservation(not their fault). I booked through expedia two hours before I got to hotel. The hotel contacted expedia to confirm reservation. Because of the delay in getting into the room the hotel upgraded my room. Wow is the only way to describe the room we were given. Incredible generosity by the hotel. We went from a studio room to a 1 bedroom suite. Thank you so much Westgate. The staff was incredible in their effort to take care of us.
Comment from Hotel Management
Jan 30, 2016 by Westgate Customer Care , Hotel Management
We are very happy to hear you had an awesome experience at our resort! Thank you so much for taking the time to review your stay with us. It’s great to hear you found value in your in room amenities. We would be honored if you would come back and see us soon! Allie
4 out of 5
Recommended
for Everyone
by A verified traveler from atlanta ga

Nice hotel!

Posted Jan 18, 2016
The room was nice especially for the rate. Very close to restaurants and shopping plaza. I would definitely stay again!
Comment from Hotel Management
Jan 26, 2016 by Westgate Customer Care , Hotel Management
We are pleased you have discovered Westgate Towers. We offer the perfect place to stay for visiting Disney, Universal, or any of the other fun attractions. We look forward to welcoming you back on your next visit to our area. Allie