Decent hotel for a quick stay.
Posted Dec 3, 2016
We stayed for two nights, just went to check out SeaWorld on Saturday. There was only one elevator and we got stuck inside of it on three separate occasions. The first time, my dad had to call the hotel staff to get him out. We were on the third floor and most of the time, the elevator wouldn't even open - we would need to take the stairs. The staff was nice and helpful, and our room was in good state. Had a decent pool even though we never got in. I'd give it a higher rating had the elevator not been in the condition it was in.
Comment from Hotel Management
Jan 21, 2017 by Westgate Customer Care , Hotel Management
Thank you for your feedback. We appreciate your comments as we are always looking for areas to progress. Guest satisfaction is our top priority and the issues you experienced are not our usual standard of service. We hope that you will give us another opportunity to go beyond your anticipations.