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Reviews of Westgate Towers Resort

3.5 out of 5
Westgate Towers Resort
7600 W Irlo Bronson Memorial Hwy, Kissimmee, FL

Reviews

8.4

Very Good

Rating 10 - Excellent. 524 out of 1001 reviews" "
Rating 8 - Good. 279 out of 1001 reviews" "
Rating 6 - Okay. 99 out of 1001 reviews" "
Rating 4 - Poor. 49 out of 1001 reviews" "
Rating 2 - Terrible. 50 out of 1001 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Leanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love this hotel. Unlike the other westgate hotel chains,it was more quiet and parkjng was great! Only complaint is room had lots of ants.
Stayed 2 nights in Apr 2024

10/10 Excellent

Lillian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed ourselves. Property is clean safe every door that you come in from outside the hotel you have to swipe your key. They had games such as Jenga connect four that we really enjoy playing that one, two and three in the morning. We enjoyed the pool we only got in one which was the first fool that was eight feet deep. The rooms were well put together and spacious and clean.
Stayed 2 nights in Apr 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very impressed. Excellent pricing
Stayed 1 night in Apr 2024

6/10 Okay

Rana

Traveled with family
Disliked: Staff & service, property conditions & facilities
It is very easy to hear the neighbors
Stayed 3 nights in Apr 2024

10/10 Excellent

Tawanda

Liked: Cleanliness
Customer service was awesome
Stayed 2 nights in Apr 2024

10/10 Excellent

Christian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here a million times over
Stayed 5 nights in Apr 2024

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Brandy

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and helpful.
Stayed 2 nights in Feb 2024

10/10 Excellent

Ruben Rivera

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love it at Westgate
Stayed 5 nights in Mar 2024

10/10 Excellent

Magdaritza

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I actually love it and stayed an extra day.
Stayed 2 nights in Mar 2024

10/10 Excellent

Lakia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my room and customer service Made my vacation excellent I will be returning
Stayed 4 nights in Mar 2024

6/10 Okay

jeriel

Stayed 6 nights in Mar 2024

10/10 Excellent

Erica

Stayed 2 nights in Mar 2024

10/10 Excellent

SILVIA, Novi

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient location
Stayed 2 nights in Mar 2024

10/10 Excellent

Nick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! Will come again!

10/10 Excellent

Kettelene k

Stayed 3 nights in Mar 2024

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Like its own little city
Stayed 2 nights in Feb 2024

6/10 Okay

Donald

Was not notified about reservation when my room was ready so I could not get in my room until 10pm, shower was not handicapped accessible no bars on was walls seat to far from shower head no extension on shower. Toilet are way to low. And the second morning upon leaving the elevator was down.
Stayed 5 nights in Mar 2024

10/10 Excellent

Antigone

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. In great area. Super clean. Great customer service
Stayed 3 nights in Mar 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall great experience. Everyone helpful and welcoming!
Stayed 3 nights in Mar 2024

6/10 Okay

Nayeli

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Stayed for a 5 day weekend to go to universal studios. The rooms were clean, restrooms were extremely roomy. The guy that helped booked us in was extremely nice( sorry forgot name) the downside of this property, there is no daily cleaning due to no workers available. Front desk notified me when i called for clean towels on the 3rd day which she said she'd let the maid know. Saw a maid following day & asked again for towels, she said she will bring some & she never did. Had 3 towels & 2 of them were for hair towels. No one ever came to our room with towels. Oh, & walls are very thin. Will be able to hear conversations.
Stayed 5 nights in Mar 2024

8/10 Good

Summer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

2/10 Terrible

Ailec

Liked: Staff & service
Disliked: Property conditions & facilities
When we got to the booked hotel we were re directed to a sister hotel because the hotel was under construction. They never contacted us to let us know of this. We were told that the sister hotel would upgrade ours room for the inconvenience. When we got there we had booked two double beds and they gave us one double bed and one squeaky and hard sofabed. The shower had no water pressure it took forever to take a bath and the hot water would go in and out. The coffee maker was broken. Horrible experience.
Stayed 2 nights in Feb 2024

8/10 Good

Sheree

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the jetted tub in the room. For the price the room was amazing! Great property and amenities.
Stayed 2 nights in Mar 2024

8/10 Good

Brian

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Dominic

Stayed 3 nights in Mar 2024

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Adrienne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was nice and informative. The villa was much more than i expected! Great location...plenty of restaurants walking distance.
Stayed 1 night in Mar 2024

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Mar 2024

10/10 Excellent

Amanda Brittany, Paynesville

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a one bedroom villa and loved having the washer and dryer in our suite! Wish they a had a restaurant on site, but plenty within walking distance! Friendly staff and quiet building, clean..only about 15 min drive to Disney and other parks! we would definitely stay here again!
Stayed 6 nights in Feb 2024

6/10 Okay

Cecilia

Traveled with partner
Liked: Staff & service, amenities
Ongoing construction, was not made aware of property construction prior to booking. Alot of dust and noise caused sone respiratory asthma issues. Management attempted to accompdate byt would rather have been notified of construction prior to booking causing some asthma attacks
Stayed 2 nights in Mar 2024

10/10 Excellent

Pam

Traveled with family
Very clean., pleasant stay.. loved the kitchen
Stayed 7 nights in Feb 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

2/10 Terrible

Tamano

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Extremely long waiting time to check in after 11 pm.
Stayed 1 night in Feb 2024

2/10 Terrible

rafael amoro

Stayed 4 nights in Feb 2024

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was very nice and clean, staff was excellent, pool was clean and nice.
Stayed 2 nights in Feb 2024

2/10 Terrible

Tyler

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
At the time of our stay from the start they had given an uneasy feeling. Upon arrival they asked questions about what we planned to do & see and how often we’d be in our room. After checking in they asked us to go on a golf cart tour ( that the entire grounds & staff knew nothing about *scam) Once we had arrived to our room, around 8pm we called the front desk we had no a/c & the thermostat was blank & had no batteries. We had been told a maintenance technician would arrive, by 10:15pm no one called or showed. We went to the front desk to get our own batteries to install our self. Once they were in place the thermostat was on set to 68 reading 73 alllll NIGHT! We called at 7am the following day, security brought a room fan & left. Again the desk said maintenance would arrive. Once they arrived to our room after 24 hours of this notice we never heard from anyone again. Our family has stayed at other Westgate’s in the area & we wouldn’t recommend this place to anyone.
Stayed 2 nights in Feb 2024

8/10 Good

won

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
It's easy to move around and it's good to go to nearby restaurants and markets.
Stayed 3 nights in Feb 2024

10/10 Excellent

Any

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Feb 2024

10/10 Excellent

Leah, Georgetown

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 4 nights in Feb 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024

10/10 Excellent

Samuelle

Stayed 1 night in Feb 2024

8/10 Good

Keith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Feb 2024

8/10 Good

Ryan Jabriel

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I like everything
Stayed 3 nights in Feb 2024

8/10 Good

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was currently under maintenance, because of that shower was not producing hot water. Other than that it was awesome. We would go back and explore more of the property as it had a lot to offer.
Stayed 1 night in Feb 2024

10/10 Excellent

Georgia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience staying at the Westgate. Staff was always really helpful. Really close to Disney. Has a walmart right in front of it which is really helpfull.
Stayed 2 nights in Feb 2024

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and quiet
Stayed 4 nights in Feb 2024

2/10 Terrible

Nathan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Carlos

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clise to venue
Stayed 2 nights in Feb 2024

6/10 Okay

Shakira, North Port

Traveled with partner
Liked: Cleanliness
The property is well kept. Under going renovations.
Stayed 2 nights in Feb 2024