Ratings based on 2,761 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from washington mi

Posted Aug 29, 2015
Hotel was nice and roomy. Staff was a lil disorganized. Bring laundry detergent to do your own towels otherwise $6 a day for towels. There is a fee to clean your room and we opted out. Pool towels were very thin and old. Good location to disney parks and downtown.
4 out of 5
Recommended
for Everyone
by A verified traveler from California

Nice resort

Posted Aug 29, 2015
First time visiting Orlando and wanted something nice and close to all the disney parks. The resort was nice and clean and security was good... The pool was nice with a tikki bar, It had its own shuttle to take us to the disney parks and bring us back which was very helpful for us!! I would go back for sure...
4 out of 5
Recommended
for Couples
by A verified traveler from Winnipeg, Canada

Fabulous time!

Posted Aug 27, 2015
Cons: Furnace air filter was plugged solid and caved into the unit - this was replaced after I called. The dryer wasn't working on all settings.
Location: Great location, private and always felt safe. Outlet mall close by - great deals. Easy drive to Universal studios and Florida mall.
My family really enjoyed our stay at the WorldQuest. The pool and hot tub area felt like we were in paradise. Staff were always very helpful and friendly. The 3 bedroom 2 bathroom suite was large and clean. We had a room on the 5th floor and were able to see the Disney fire works at night. Continental breakfast was perfect to start the day.
3 out of 5
Recommended
for Everyone
by A verified traveler from new york

Convenient to parks

Posted Aug 26, 2015
Cons: Pressure wash bugs off screened in patio vent in dryer needs to be cleaned very clogged no frying pan front desk doesn't no how room safe works
Location: Disney/universal
Very good with a little innovation patience and optimism
Comment from EPC
Aug 28, 2015 by jb, EPC
Thank you for staying with us. Sincerely, Jo Bailey Director of Sales
3 out of 5
by A verified traveler from Canada

Not as I expected

Posted Aug 26, 2015
Pros: I liked that the room itself was very spacious
Cons: They can do many things better but they should mostly improve the housekeeping, and internet services.
Location: Walt Disney World is as close as I expected.
They had very poor housekeeping service. During our 7 day stay no one from the staff took the trash from the kitchen/bathroom. After calling several times someone inexperienced showed up to collect the garbage who asked me to clean the garbage can. There Wi-fi was terrible, I even could not get connected to the united airlines website even after a very long time and many trials. I will suggest that the people who do decide to stay here should bring their Ethernet.
4 out of 5
Recommended
for Families
by A verified traveler from TOKYO

車があれば便利で快適なホテル

Posted Aug 25, 2015
Pros: 部屋が広く、朝食・プール付き。朝食はパンなど軽食ですが、コヒーやオレンジジュース、牛乳など持ち出しも可。
Cons: バスタブの外に排水溝が無いので水を拭き取るのが不便。シャンプー石鹸以外のアミュニティがない。
Location: レジャー施設やショッピングモールも車があれば近くて便利。
3ベットのスイートでしたが、部屋は広く家族5人で快適でした。キッチンも道具が全て整っていて、バスタブもジャクジ付きで良かったです。
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel bad customer service

Posted Aug 24, 2015
Front desk never answered the phone every request needed to be made in person. In the room the refrigerator leaked if you put the ice maker on and the bedding quality was similar to a beach motel. Overall this wasa reasonably priced hotel with plenty of space for larger parties.
Comment from EPC
Aug 28, 2015 by jb, EPC
Thank you for staying with us. I do apologize for the issues you had while staying with us. I will share your comments with our staff. I hope you come again in the future. Sincerely, Jo Bailey Director of Sales
3 out of 5
by A verified traveler from Woodinville, WA

Stayed second time, still nice, starting to decay

Posted Aug 24, 2015
Pros: Location to Disney, kitchen and great pool.
Cons: Please clean the place, baseboards, touchup paint and make sure the sheets are clean.
We stayed at the resort about 3 years ago, both times 8 nights. Fantastic location to Disney and about 10 miles from Universal. Three bedrooms for our family of 5. Bathrooms for all three bedrooms, laundry and minimal but useful kitchen. Pool is fantastic, large and clean. Facility overall was better a couple years ago. It's clearly starting to show it's age, needs paint and a good cleaning. Honestly we had to wash our sheets ourselves the first night. There were long black hairs in the linens and sheets... absolutely gross. Having laundry is key in August, we did a load a night to just keep up with a family of 5, sunscreen, sweat and all day fun.
Comment from EPC
Aug 28, 2015 by JB, EPC
Thank you for staying with us once again. I will be sharing your comments with our staff. We are in the process of replacing furniture and painting our rooms. I do hope you return in the future. Sincerely, Jo Bailey Director of Sales
4 out of 5
Recommended
for Everyone
by A verified traveler from Des Moines, ia

Plenty of space for everyone. Nice suite!

Posted Aug 23, 2015
Great place. Will definitely stay there again on my next Disney trip
Comment from EPC
Aug 28, 2015 by jb, EPC
Thank you for staying with us and we look forward to your next stay. Sincerely, Jo Bailey Director of Sales
5 out of 5
Recommended
for Everyone
by A verified traveler

Don't listen to the bad reviews!!

Posted Aug 21, 2015
Pros: Everything. We were very very lucky and was more than we could've hoped for. We will defiantly consider returning to this resort.
Cons: The onsite shop is a bit pricey but with a Walmart 5 minutes round the corner it didn't really affect us. Good to have for emergency supplies!
Location: Everything you need within 5 minutes travel time all Disney parks, shopping and universal. Defiantly located on the quieter side of Disney.
When we arrived late at night the reception staff were amazing they asked us if we wanted close to the pool as they could see we had kids in tow. They put us in building 3, if your lucky enough to be put in this building its a perfect location. Balconies over look the lake but is within touching distance of the pool. The whole place is very clean and tidy. Room service is available but with a washing machine and tumble dryer you don't need to pay for new towels daily!! Also unlimited towels available by the pool. Breakfast is plentiful and for us the bonus was they didn't mind us going down and collecting to take back to the room. Before departing we read the reviews and we could not contradict the bad reviews more for our experience. We have had an amazing holiday and will be returning to world quest Orlando. For once the pictures on the website for a hotel are a true reflection of the place itself.
Comment from EPC
Aug 28, 2015 by jb, EPC
THank you, Thank you for staying with us and for your review. I will be sharing your comments with our staff. We look forward to your return in the future. Sincerely, Jo Bailey Director of Sales