Ratings based on 3,248 Verified Reviews

4.3 out of 5
91% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from new brunswick, canada

Great hotel

Posted Jan 19, 2018
Quiet location, close to Disney. Excellent hotel! Very clean and spacious room, huge pool area
3 out of 5
by A verified traveler from ohio

Felt disappointed compared to pictures online

Posted Jan 15, 2018
This was our first time at this resort. When we walked in to our room, I was disappointed. The pictures online show a remodeled unit and we didn’t stay in one of those. It wasn’t very clean and you had to pay for cleaning and towel service so beware. The bed was so uncomfortable we didn’t sleep well. We will not be back.
3 out of 5
by A verified traveler

average

Posted Jan 14, 2018
Track lights in living room did not work at all and mattresses were hard as a rock
4 out of 5
Recommended
for Everyone
by A verified traveler from High Point, NC

Good spot near theme parks and convention center

Posted Jan 12, 2018
Pros: Large and quite.
Cons: Cleaning product they use is a little strong. Leaves a bit of a smell especially on check in.
Location: Close to all that you'll want to do in Orlando.
A little off the beaten path but that is a positive as well. Nice facility and very quite. Large condos with good amenities. Clean and adequate. Don't expect the W, but this is great for the money.
3 out of 5
by A verified traveler from cape coral FL

Hotel shuttle

Posted Jan 4, 2018
The room was ok ,no activities ,a lot of noise on the apartment above no cooking dishes in room floors dirty, tubs dirty , stains and black mold.in the corners of the tubs. And one of the reasons I choose this resort was the convince of the shuttle for the parks...but my daughter and my grand kids experience a bad encounter with one of the drivers from the shuttle company ...he actually kicked then off the bus because it was the last ride of the night and he was not going to our resort....that. Did not make me happy ..I did complaint to the hotel front desk proving the Information and details of the incident...
Comment from Hotel Management
Jan 10, 2018 by Cari,, Hotel Management
Antonia, Please except our sincerest apology as this should have not been your experience. Please note I have have shared your comments with the corresponding departments to be addressed. There will be a investigation with the the transportation shuttle as well. Thank you for choosing WorldQuest.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 18, 2017
It was exactly what we needed for our girls’ trip. Close enough for everything we we’re trying to do and very clean and comfortable
Comment from Hotel Management
Dec 19, 2017 by Cari,, Hotel Management
Dear valued guest, Thank you I am pleased that we could meet your standards. We look forward to your next return!
5 out of 5
Recommended
for Families
by A verified traveler from Tampa, Fl

One night Stay

Posted Dec 18, 2017
Pros: Size of rooms
Cons: The unit needed some attention to closet doors, room furniture and "dripping" sounds in bathroom vents in the middle of the night.
Location: Convenient to Disney and Sea World
First time at this location for a one night stay for a Disney visit for Candlelight Service e at Epcot.. I choose this location for the three bedrooms and two bath unit, as we had the grandkids with us, as a party of 5. We arrived late in the evening and left early next morning. The room was excellent. We were on the second floor of our assigned building. The lobby staff was very polite and explain our options and additional charges. The only issue was a tapping sound, like water into an empty metal bucket coming from the vent in both bathrooms, which woke several of us up around 5AM and lasted till we checked-out around 9:30AM. Free parking was nice, as most off-site Disney Hotels charge for parking. There are added charges for daily housekeeping, depending on what you want. I assume all the units have a washer dryer as we did. Full kitchen with dishwasher, so you could avoid daily towel service by washing and drying your own towels. Just be aware of the add-on charges over your listed price, Will consider this location in future trips.
Comment from Hotel Management
Dec 20, 2017 by Cari,, Hotel Management
Dear Valued Guest, Thank you for taking the time give us your feed back, I hope that you enjoyed the candle light processional at Epcot it's such a wonderful experience. Overall I'm delighted to know that you enjoyed your stay with us and that our staff could be of service. Please note I have shred your concerns with the appropriate departments to be addressed. See you next time!
5 out of 5
Recommended
for Everyone
by A verified traveler

Good

Posted Dec 17, 2017
Good good good good good good good good good good good good good good ggggggggggggggggggggggggggggggggggggggggggggggggggggoooooooooood
Comment from Hotel Management
Dec 19, 2017 by Cari,, Hotel Management
Dear valued guest, Thank you we hope t see you next time!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 13, 2017
Very nice clean hotel, pool is big, we will come back
Comment from Hotel Management
Dec 13, 2017 by Cari,, Hotel Management
Thank you for your feed back. We look forward to your next visit with us.
1 out of 5
by A verified traveler from Miami

Posted Dec 11, 2017
No toilet paper Extra , No towels Extra , all limited, wash dirty.
Comment from Hotel Management
Dec 14, 2017 by Cari,, Hotel Management
Daniella, Than you for you feed back we apologize for your experience with us. We do provide additional toiletries at no cost. a housekeeping sheet would have been provided at check for you to select an option that best suits you. I most certainly apologize again if this was missed. Please keep us in mind for your future resort needs.