Ratings based on 3,556 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
84% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Mexico

Hotel con buena ubicación

Posted Aug 26, 2015
Solo nos quedamos una noche viaje con amigos, es una ventaja que downtown Disney este a 3 minutos caminando.
3 out of 5
by A verified traveler from new jersey

Posted Aug 25, 2015
Pros: The pool and how they kept up with the property
Cons: They should make the room towards the room bigger and up dated. Every time the cleaning crew move their cart around it sound like planes up above.
Location: Very nice
I stood in a small room, which was part of the hotel but not in the main hotel. I got what I paid for.
3 out of 5
Recommended
for Everyone
by A verified traveler from st.john's,nl

Posted Aug 25, 2015
Hotel was satisfactory for basically a place to sleep. Part we stayed in looked older, but was clean. Pool was great! Location was great! Services provided such as shuttle bus to Disney was great! Staff very friendly.
Comment from EPC
Aug 27, 2015 by Voice of the Customer , EPC
Dear valued guest, Thank you for your valuable feedback. We are happy to hear that you enjoyed our pool and location near Downtown Disney. In terms of our hotel's condition, please be assured that we are updating the property during our renovation. Sincerely, Voice of the Customer
1 out of 5
by A verified traveler from New Rochelle New York

Don't stay here

Posted Aug 24, 2015
Pros: The pool that's it.
Cons: The pool bar, not enough chairs at the pool. Room was to dark .
Location: Location was great.
It's a long story.The pool don't have enough chairs. The pool bar took 30 minutes for a hot dog. The staff were standing around talking to each other. It took 5 hours for a crib to arrive. Our room was dark. I can go on and on .I forgot my suitcase when checking out , after I spoke to the hotel . My daughter went to get it and no one knows anything.
Comment from EPC
Aug 27, 2015 by Voice of the Customer , EPC
Dear valued guest, Thank you for your review. On behalf of the entire staff I want to apologize for the problems you faced with our staff and at our pool area. The Director of Food and Beverage has reviewed your comments is working with those employees to ensure their quality and service are meeting guest’s expectations. In regards to the crib you asked for, please know that the Director of Housekeeping is aware of what happened and is counseling employees. Sincerely, Voice of the Customer
3 out of 5
by A verified traveler from w

Close to downtown disney

Posted Aug 24, 2015
Best part was the 5 min walk to downtown Disney. It's more of a motel with resort fees and there's no was to get from one side of the hotel to the other without going upstairs to the lobby then back and across.
Comment from Hotel Management
Aug 26, 2015 by Voice of the Customer , Hotel Management
Dear valued guest, Thank you for your review. We apologize that your found the layout of our property to be confusing and inconvenient. Please know that our department directors have read your concerns and are working towards making the grounds better suited for guests. Sincerely, Voice of the Customer
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Aug 24, 2015
Is ok for passing by. The best thing is the location, is walking distance to Downtown Disney.
Comment from EPC
Aug 24, 2015 by Voice of the Customer , EPC
Dear valued guest, Thank you for your review. We are happy to hear that you enjoyed our location near Downtown Disney. If you plan on visiting the Orlando area again in the future, we hope that you will consider us. Sincerely, Voice of the Customer
3 out of 5
by A verified traveler from AZ

Pros and Cons

Posted Aug 23, 2015
Pros: The location is great! A short walk to Downtown Disney.
Cons: Bigger bathrooms with venting.
Location: Downtown Disney, shopping and restaurants close by.
I had to purchase an upgrade to get a "normal" room. With this being a Wyndham property, I was anticipating better. The beds were great but the bathroom was very tight. Only one person can use it at a time and even then you have to dance around the toilet. There was no vent fan so the humidity fogs the mirror quickly and the room gets stuffy. If the "normal rooms" are below "Wyndham standard" I can only imagine what the "exterior rooms" look like. The exterior rooms were short squatters buildings that looked like on old road-side motel with exterior doors. The hotel has nice grounds so there's certainly room for improvement.
2 out of 5
by A verified traveler from Melbourne Florida

Not a resort

Posted Aug 17, 2015
Pros: Close to Downtown Disney
Cons: Maid service does not need to start at 8:30 in the morning. Don't wake your guests up if they have been out all night
Location: Downtown disney
This is essentially a motel 6 with a pool that has a fountain in it. Valet parking and resort fee are required to jack up the price the only thing going for it is it is close to downtown Disney but it is on the wrong side of the street for traffic. The maid service started knocking on the door at 8:30 and continued right up until check out. The layout of the elevators and floors is choppe dup and crappy. I can't imagine paying full price for the room and I was disappointed at half price.
Comment from Hotel Management
Aug 20, 2015 by Voice of the Customer , Hotel Management
Dear valued guest, Thank you for your feedback. On behalf of the entire staff and the Director of Housekeeping, I want to apologize for the inconveniences you faced while staying on property. Please be assured that these issues regarding the housekeeping procedures will get resolved immediately. Additionally we apologize that you felt the value was not met during your stay. Sincerely, Voice of the Customer
5 out of 5
Recommended
for Everyone
by A verified traveler from filemban

Good for bus and pleasure

Posted Aug 15, 2015
Wonderfull location and Avery g staff and Avery reasonable rate
Comment from EPC
Aug 17, 2015 by Voice of the Customer , EPC
Dear valued guest, Thank you for your review. We are happy to hear our location, staff, and value was able to meet your expectations. If you should decide to visit the Orlando area again in the future, we hope that you will consider us. Sincerely, Voice of the Customer
4 out of 5
Recommended
for Families
by A verified traveler from montreal

Nice hotel with great location ...

Posted Aug 14, 2015
Location: Outlets 15 minute drive Downtown Disney is 5 minute walk
Great location with 5 minute walk to downtown Disney. Nice pool area with small water park for kids Friendly staff with clean rooms and common areas Only minor issue is that rooms are a bit small for 2 adults and 2 kids ..albeit for the amount of time you are actually in the room it is not a huge issue
Comment from Hotel Management
Aug 17, 2015 by Voice of the Customer , Hotel Management
Dear valued guest, Thank you for sharing your experience. We are happy to hear that you and your family enjoyed our pool area, location near Downtown Disney, and common areas. In regards to our room size, I want to apologize for the small feeling it had. Please be assured that as we renovate our property, we will be working on ways to improve the size and feel of our rooms. Sincerely, Voice of the Customer