Right on I-Drive
Posted Sep 18, 2016
We've stayed here prior to this past visit and was very impressed with our room. The first time we went, our room got upgraded to the suite(room with a kitchen/bar, dining, living room, bedroom with huge bathroom and central AC) so we always recommended this hotel to all our friends and family based off that first experience. but with our past stay We were in a regular room (with a pool view) and the second we walked in it smelt like urine and the room was hot. Our AC window unit was blowing half hot air and half cool. Called front desk and they sent someone out right away to fix the issues. Next our tv was not changing channels, so they sent someone out to fix that as well and lastly we called for extra pillows and we fell asleep waiting for them because it took so long. I was disappointed with our stay because our first experience was nothing short of amazing. So unfortunately we won't be recommending this hotel anymore unless it's the suite room that we first stayed in.